Customer Ratings & Reviews
- Model:
- i7300-7319BLK-PUS
- SKU:
- 6409063
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this laptop 48 hours after i purchased it. It got so hot it left a mark on my desk. The 4k display was far worse than my 720 display from the tv in my basement.
No, I would not recommend this to a friendHas the neat features
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box unit from store, except they sold it to some one else. I can’t tell you how it worked.
I would recommend this to a friendWaste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly worked for 3 months and then completely shut off.
No, I would not recommend this to a friendLCD doed not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up on Wednesday and powered up boom! Screen does not work at all.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .OTPN,
We're sorry that your laptop screen is not working. Please make sure that your laptop is fully charged or plugged in when you are trying to use it for the first time. If you need to reach out to Best Buy for your return or exchange options you can contact them here: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this laptop. It would freeze up all the time. Not impressed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .CMO83,
Thanks for your review and we're sorry to hear about the system freezes that you were experiencing. In the future we'd recommend diagnosing the freezes on your computer with the following steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
We're sorry to see that you decided to return your computer but we hope that you will consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problem after problem with this computer!
No, I would not recommend this to a friendDidnt come with pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer didn't come with the pen it said it was suppose to come with.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Random,
Thanks for your review and we hope that you're enjoying your computer so far. Please look for the included stylus in the storage garage below your computer's monitor and above the keyboard. If you do not see the stylus there please contact Best Buy to find out what your options are: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
Bad computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got static after 1 month and then the keyboard stopped working
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Jack,
We're sorry to hear about the issues that you've had with your new computer so far. We'd recommend checking to make sure that all of the drivers on your computer are up to date: https://dell.to/2G21dFy.
If this doesn't help please take a moment to review Dell's One Year Limited Warranty to see if your computer qualifies: https://dell.to/39iwZuX.
Best,
Bryan
1-800-624-9896
- Pros mentioned:4k display, Touch screen
Fast Laptop - Pen and charger dock are great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. So why did I give it 3 stars? Because this is a real review! Things I like: Small size but not too small. Touch screen easy to get used to. Fast startup, comes with pen and big plus is the pen's seamless recharge dock, speakers are good to me for the size, screen is bright, colorful, 4K very sharp. 16GB ram in 2020 is plenty. Love the MS Whiteboard software with the 2 in 1. This model's Black keyboard white letters much easier for me to see than lesser model's white on silver keys. Battery life seems good - in 2 hours I've gone from 100% to 75% doing normal surfing / typing. Things I don't like: Screen is a bit too reflective - nuff said. Not enough USB ports, wish it had two regular old size USB ports, the price paid for 13 size. Soldered memory, Cannot someday expand the Ram memory - but 16GB works for me. I wish it had 1TB SSD - unlike the RAM at least the SSD is replaceable, or use cloud storage. Neutral: 10th generation i7 doesn't seem noticeably better than my work laptop 8th Generation i7 Latitude or my 2018 "old" 8th gen i5 Acer 5. Good full screen hi res videos. Pen is hard to pull out of the dock in laptop mode with one hand, but easy in tablet mode. While 4K is sharp and looks fabulous I need to keep display setting at/above 200% zoom. Difference between the near "identical spec'd" 7300 and the 7500 aside from price, size, easier on the eyes, and weight: 15 inch can expand the RAM. 15 has 1 more USB port. For me these were not show stoppers, I wanted smaller & lighter - 13 inch worked for me.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Konn,
Thanks for your honest and informative review about your new laptop. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2EnNQyT.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Only for short term
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop in 2020 and up until this year it worked fine. Now after about 3 years it dies extremely fast and sometimes it decides to not have WiFi at all. Like it doesn’t even come up in the settings. So I don’t recommend it if you want it more than 2 years. Honestly probably not worth it for the over $1000 price
No, I would not recommend this to a friend Worked for 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in 2020 , the laptop worked fine and after 4 years it suddenly wont charge or turn on. First the trackpad stopped wprking and then the whole laptop. I would definitely buy this again as most of other ones that i had didnt wprk even for 4 years
I would recommend this to a friend- Pros mentioned:FastCons mentioned:Overheating
You will get a good laptop which can act as HotPan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Writing this review after 3 months of usage. The laptop is good in terms of speed, compact etc. But it is getting really hot even within very short period of time. You can use this as hotpan for sure after 5 mins :) Check for other option before finalizing this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Karthik,
We're sorry to hear about the temperatures that you're experiencing in your new laptop. Here are some recommendations to keep your computer operating at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
not a good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was one of the worst laptop i have used. its operating system never worked properly. always kept on restarting. body wise it was very light. its frame starte to fall apart. within first 2 years its battery died and now its charging port is also gone. i dont think it was a good purchase
No, I would not recommend this to a friend - Cons mentioned:Fan noise, Overheating
Loud and Hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this computer. The feel and size were perfect. Came with the usual bloatware but that's typical. I went through two of these. It would get so hot and the fan would get louder than a gaming rig. It also would never shut off. I went through hours of tech support. Turned off the turbo boost. Even had someone come from tech support to replace the fan. The fan ran quieter but never stopped. I returned the first one and exchanged for another 7300, same problem. Went with the hp spectre. haven't had an issue.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Volsmile,
We're sorry to hear about the issues that you had with your computer and that you decided to return it. In the future we'd recommend updating the BIOS on your computer in order to help with the system temperature and the fan noise. We hope that in the future you will choose Dell again.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Overheating
Pro and con
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this laptop on 1-2-2021 and everything works great. Easy to use and great features it has. I really like it a lot. The only issue I am having is that it overheats a lot which is a downside and I have to shut it down to cool off.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dell,
Thanks for your review and we're sorry to hear about the overheating that you're experiencing with your new computer. We'd recommend the following tips to help your computer operate cooler:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Nice Computer but Poor Battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the computer, I have had now for about 2 weeks. Everything seems ok, just two aspect that I am not satisfied with. 1. The battery life is so short. Even with battery saver, it hardly lasts beyond 3hours after full charge. The finger print scanner is not working. out of the many times I have tried, it has only scanned successfully twice. I am re-thinking
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Bassey,
Thanks for your review. We're glad to hear that you're enjoying your new computer for the most part. If you'd like to extend the life of your computer's battery, here are some additional tips to consider:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
We're sorry to hear that your Fingerprint Reader is not working properly, here's a driver update that you can install that will hopefully help:
Updating the Goodix fingerprint sensor driver to 3.10.30.110 or newer will fix the issue.
To download and install the latest driver:
1. Browse to the Dell Drivers & Downloads page: Support Site Drivers Page
2. Ensure you have the correct System Type
3. Select the Operating System
4. Under Category, select Security
5. Locate the latest Goodix Fingerprint Sensor Driver (A04 or newer)
6. Click Download and save the file to your computer
7. Open File Explorer and browse to the location where the downloaded file is saved
8. Double-click the Sensor setup file and follow the on-screen instructions to complete the installation process
9. You will need a system restart to finalize this installation.
You can read the full article here: https://dell.to/3dmKGYf.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise, Overheating
Too hot to handle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan started roaring from the moment I turned it on the first time about four hours ago. It keeps running so hot on the left side that I can't type, and the fan never stops running at full speed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .NobodyOfInterest,
Thanks for your review and we're sorry that your computer is not running the way that you hoped it would. We'd recommend updating the BIOS on your computer to help with the fan noise:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
If you'd like your computer to operate at a cooler temperature, here are some suggestions:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise
loud fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving it two stars for now. Everything about the laptop is currently smooth, however the fan hasn't slowed down at all. I downloaded all the current updates, and the fan is still at full blast.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .AlphabetSoup,
Thanks for your review and we're sorry that your system's fan noise is louder than you hoped it would be. Usually updating the BIOS on your computer will help decrease the fan noise. Please go back to your Product Support Page and ensure that you're running the latest BIOS version on your computer: https://dell.to/2G21dFy.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Battery only lasts 1-2 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst battery life! Such a disappointment for modern product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Regin4ik,
Thanks for your review. We're sorry to hear that your computer's battery is not lasting as long as you hoped it would. Here are some tips that should help extend your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
DO NOT BUY DELL LAPTOPTS IN PARTICULAR THIS MODEL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model and my charger stopped working after 6 months. Please read online, dell laptops have inherent charger problems. Specs are great but if you can't use it, what good can just specs do. If you want to waste your money, please go ahead and buy junk!.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Paul,
Thanks for your review and we're sorry to hear about the charger issues that you had with your new computer. We can assure you that our products undergo rigorous quality tests before they are released. If you do have an issue that you believe should be covered under Dell's One Year Limited Warranty, you can read the terms here: http://dell.to/2tNsVOs.
Best,
Bryan
1-800-624-9896
