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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 381 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dell Inspiron is a great laptop deal. Plenty of ram to power through you tasks and a fast processor is great along with the nice 4K screen. Although I really enjoy this laptop it does have its flaws. The laptop can get extremely hot over extended use on performance mode which as a result drains the battery very quickly as well with the fans which can get loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 4 out of 5 stars

    good 2-in-one, not too big or too heavy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: good size, not heavy, good battery, fast. Cons: The stylus never charged or worked despite getting several replacements from Dell and the touch pad is very sensitive so the cursor jumps. Sometimes the touch screen doesn't work. Definitely test out the stylus and make sure it works.

    I would recommend this to a friend
  • Pros mentioned:
    4k display, Touch screen

    Rated 5 out of 5 stars

    Dell Inspiron 7300

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast and full of grest features. 4k Display Pen & Touchscreen 360deg 2 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and awesome resolution!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and awesome resolution! Bought this as a certified used. Very responsive and handles quite a load work.

    I would recommend this to a friend
  • Pros mentioned:
    4k display, Fast

    Rated 5 out of 5 stars

    A tiny Rocket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to keep my personal machine more powerful than my office one. The last one had served well for 7 years. This one has amazing speed, the key pad is super responsive and tight, 4K screen clarity great and the amazing part is the audio which gives a feeling of surround sound. Never had a laptop audio sound so great on the headphone. Absolute clarity on meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for artists!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a great tablet/2in1 for drawing purposes and some basic graphic design. This, so far, has been pretty impressive. The built in stylus holder/charging dock is great, and the pen delivers pretty close to accurate line test results. Slight jitter with slow smooth lines, but for the most part its pretty clean. I tested two other pens for backup purposes and I got very poor results. So the one that comes with this seems to be the best one so far. If you have a wacom tablet to plug into the 4k screen you can get 100% accuracy when drawing. Its not too heavy, gets a little warm with long use or heavy use, size is perfect. For the most part, this was perfect and exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Loud Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fans in this computer are SO loud. My peers around comment on the noise and it is embarrassing. I have gotten comments such as, "It sounds like a rocketship taking off". The computer will be blowing at full blast when I am performing the simplest of tasks such as having Chrome open or editing a Word Document. I can actively hear a disk scratching noise inside, and the computer itself gets very very hot. I love the computer. Love that it is a touch screen, comes with the stylus, is the perfect weight to stick it in my bag and carry it with me wherever I go. I am super impressed with the quality of the screen and the speakers are great. The battery lasts 6-7 hours. The front facing camera quality I am not crazy about. It makes you look a little orange and requires a lot of light for a good image. Overall the computer is exactly what I need I am just worried about the fans and temperature.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Yare,

      Thanks for your review and we're sorry to hear about the loud fan noise that you're experiencing with your new computer. We would recommend seeing if the recent BIOS update from August is installed on your computer. Many times when a new BIOS is installed it will help reduce the fan noise. You can check for available driver and software downloads here: https://dell.to/2G21dFy.

      With regards to the overheating that you're experiencing, a BIOS update should help with this as well but here are some tips to keep your computer running at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had good experience with Dell products at home and work. The speed and screen are great!

    I would recommend this to a friend
  • Pros mentioned:
    4k display, Size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact laptop is packed with features and very powerful. The 4K has excellent picture quality. Pen is a plus and very useful. Love the size like using a chrome book. Would recommend to anyone as comparable to a Mac book with extras

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Not bad. Runs fast.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs fast, weights light, and is relatively affordable in models with the same configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    A hotrod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size was perfect. I like it when the keys light up when using it. It basically does everything, touch screen, screen folds over to make it like a tablet, and has a pen. Its slim for easy transport. This laptop is a hotrod.

    I would recommend this to a friend
  • Pros mentioned:
    4k display
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Inspiron 7300 open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one open box excellent certified. It been a month since I am using. Love it good battery life, 4k displays and lightweight. Perfect for my need. Pen works great. Sometimes fan can be very noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Good product; terrible service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is excellent. The display is very sharp and is very light yet powerful. With the discount, it's a very good deal. However, the customer service at BestBuy was very disappointing! BestBuy sent me a text message to tell me my order was ready for pickup. When I got there in the afternoon, it wasn't even at the store! Tried to talk to the manager, a supervisor showed up instead. To make the matter worse, the supervisor didn't even talked to me and explained to me what happened. Just talked to the representative and walked away as if I was transparent! Very unprofessional!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Nice slim laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the compact size and amount of features of this laptop for the price. Only concern is that it gets warm very quickly so will have to be careful to use it sitting at a desk instead of sitting on a couch, etc to allow the air vents to be unblocked. Overall great buy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. The screen and performance is great. Only down side is the battery life. You can go for 5-6 hours watching videos. It is 2021 and battry life should last longer than that.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son's remote learning. He's in 7th grade. This laptop is more than enough and exceeded my expectations. It looks very nice. Good/convenient size, and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dall Inspiron 5000 13.3" 16 gig Ram 512 gid SSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Plenty of Ram 16 gig. Excellent sharp screen. Battery life is fair... Lasts me ~4-5 hours with extensive internet data transmission.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Worth for this price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop at the price but the only downsize is we are hearing fan sound a lot which can be irritating . Since i got with a good offer i feel its worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great Dell (Windows) Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, got as excellent condition in open box. Can’t complain the laptop has a fast processor, features and options any user wants. Only reason I knocked a point is the fan starts up too frequently and is loud compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    4k display, Touch screen

    Rated 5 out of 5 stars

    Great Powerful and Portable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, works great, love the display. I imagined 4k is pointless on a 13 inch laptop, but it is noticeable. love the touchscreen. great purchase.

    I would recommend this to a friend
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