Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,039.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 381 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice convenient features and compact.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are what we want, nice size to allow it to be used on the go at School or College. Touch screen for easy use and quick ideas. Flexible to work in different ways.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Totally recommend

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this laptop. Got it for school work. Very fast . Great value for the price only thing is fan is loud n a little hot in short amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Top Notch !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot ask for more!! Bought this is black friday sale and jeez its a beast. You cannot ask for more, great processor, rechargable active pen, awsome speed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer it was very easy to set up and it work very good it just the right size you need with i7 processer it very fast a computer for every one

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good design & powerful configuration

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, touch screen with space for stylus (included) is the most amazing part of design that make the machine more convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptops have always been reliable, so I did not have any thoughts buying this one. This is Sleek and very nice laptop, the screen resolution and touches are great. The performance of the laptop is good. Have not experienced any issues. I have installed Database and Java softwares and I have not experienced anything bad. I went for 13 inches so if I wanted to I can get a bigger monitor . And of course I got a great deal on this one

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best specifications for best price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is price worthy. I liked the touch with pencil writing on the display and the battery doesn’t gets heated compared with other once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box is a Great Deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, especially at the current prices for Open Box units. The 4K screen is ideal at 100% sRGB, build quality is superb. Size is good, perhaps even a little too small, keyboard is a little lacking versus Surface or Lenovo. Performance also OK, not as good as some 14nm 10th Gen I7s, indicating perhaps that cooling is not the best. It does not get uncomfortable on the lap though. It looks like they are now using the premium 11th gen 10nm chip, I7-1185G7, and but at $540 for an open box unit you could not go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an awesome laptop, but even awsomer lol is that i got a perfect condition open box for almost half the price at $700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 2-in one feature as well the 4K ultra touch screen. Recommend to buy this laptop ! So comfortable and easy to carry !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Keeper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a week now and I have to say its my favorite one I've purchased to date. However I am returning my unit due to a lot of light leakage around the screen. But I'll be replacing with another i7300 (minus the light leakage I hope)

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Plenty of Speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop because our current laptops were extremely slow. This laptop far exceeds the speed of of other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new personal pc for use at home and on the go. The 4k screen is truly great to have. Screen is vibrant and pc is fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Laptop for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop except for the battery life which is supposed to be 10 hours but it is good for 6 hours only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny Light wight perfect for travelling 2in1 is awesome love the way how the pencil gets charged within the laptop..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance but loud and hot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautiful and performs quite well. Screen is gorgeous and it is nice and small. Only knock is it runs very hot/loud fans. Even after dropping max performance down 5%. I would recommend for work and such but not for true lap usage.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Premium Product for the Price. I would recommend this computer. Fast, thin, premium parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed and comfort!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Quick and light perfect for my on the go lifestyle. Processor is fast I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. So easy to use and travel with. It would be so much better if a thunderbolt charger came with it.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 3 out of 5 stars

    good face recognition.poor finger print log-in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is noisy .The cooling is not o.k.laptop heats up too much.finger print log-in key is not good.Face recognition is very good.Processing speed was less than my four year old laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Allen,

      Thanks for your review. We're sorry that your computer is not operating the way you hoped it would. We'd recommend updating the computer's BIOS to see if it helps with the noise that you're hearing: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      If you'd like your computer to operate at a cooler temperature we'd recommend the following tips:
      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Lastly, if you'd like help with the fingerprint reader on your computer we'd recommend the following: Updating the Goodix fingerprint sensor driver to 3.10.30.110 or newer will fix the issue.

      To download and install the latest driver:

      1. Browse to the Dell Drivers & Downloads page: Support Site Drivers Page
      2. Ensure you have the correct System Type
      3. Select the Operating System
      4. Under Category, select Security
      5. Locate the latest Goodix Fingerprint Sensor Driver (A04 or newer)
      6. Click Download and save the file to your computer
      7. Open File Explorer and browse to the location where the downloaded file is saved
      8. Double-click the Sensor setup file and follow the on-screen instructions to complete the installation process
      9. You will need a system restart to finalize this installation.

      You can read the full article here: https://dell.to/3dmKGYf.

      Best,
      Bryan
      1-800-624-9896 Dell

Sponsored