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Customer Ratings & Reviews

Your price for this item is $173.99
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The regular price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1225 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Rating 3 out of 5 stars with 3 reviews

Customers are saying

Customers often highlight the Inspiron 14.0" 2-in-1 Touch Laptop's touch screen, portability, battery life, and performance. They appreciate its compact size, lightweight design, and long battery life. Many users also find the laptop easy to use and are pleased with its storage capacity and overall design. On the downside, some customers express concerns about the limited RAM, which is soldered and not upgradeable. Others mention the laptop's weight and fan noise as drawbacks. A few users have also experienced issues with the fingerprint reader's sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fingerprint reader, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Solid Contender

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCREEN: There are multiple “budget” pieces on this laptop. The screen is one of them where some of the competition has better. Which isn’t to say this one is bad. From a basic use standpoint, I enjoyed it as it is pleasing to look at, contrast is good, colors pop, nothing looks washed out, text is easy to read, and watching videos was enjoyable. However, once I ran it through some critical testing, I noticed that all bands for blue, green, cyan, red, and pink weren’t distinguishable. But yellow and white were. Which means color grading work isn’t recommended and once I put it next to another laptop with an OLED screen at the same price point it looked washed out. Contrast was impressive where I only had crushing at the very end of the spectrum and white saturation was good. I noticed no gradient banding. Good sharpness (just right). But gamma wasn’t ideal. It does come with a touch screen and is a 2-in1 which is neat and makes reading documents and watching videos more fun and enjoyable and is very responsive. Only has 8-Bit at 60 Hz (unsure if it is FRC). The screen gets moderately dim and doesn’t get very bright (250 nits). I often had it around 50% in the dark and 80 – 100% in a well-lit room. The screen is glossy which makes everything sharp and crisp, but means reflections can be an issue. The 16:10 ratio allows you to see more of the screen without taking up more space. Bezels are alright. Great on the sides, okay on the top, but thick near the bottom. But better than previous years. 1920x1200 (WUXGA). KEYBOARD: I like this keyboard a lot. It comes across as very “soft”. As it doesn’t require a lot of pressure to actuate, the distance is quite short, and it has a good bounce back for the keys allowing for high WPM (I got 131 WPM in testing which is my usual). It has a very satisfying sound to it and can easily be used in a quiet environment without issues. The keyboard takes up most of the chassis, has long shift keys, and the arrow left/right are full size which helps a lot with short upper arrow keys. Power button is hard to press accidentally. I can easily type on it all day long without any issues. TRACKPAD: As someone who always uses the trackpad on a laptop, if it isn’t good, then the whole computer is bad. Thankfully that isn’t the case here. This one is large, my finger glides across it easily, and all my inputs and gestures work every time. I’m not getting accidental clicks or movement so good palm rejection. I never have to fight against it to get what I wanted out of it. The worst part is the click requires moderate pressure at the very bottom and gets harder the higher you go. And with minute movement isn’t as responsive. Overall, solid but not up there with the best such as from Apple. But gets my seal of approval where it should be fine for nearly everyone. THE FAN: Unfortunately, the fan was almost always on when I was using this whether I was plugged in or on battery even when I was doing relatively nothing (like typing a word document, with outlook open, and a webpage open). I had it on the “balanced” power plan as that gives me the best of battery and performance. The pitch of the fan isn’t the best and comes across as a bit harsh. But does its job well at keeping the laptop cool as I never experienced any warm spots. There was a setting somewhere that you can adjust the fan and I had it set to default which is adaptive so depending on what power mode I was on and what I was doing it would increase or decrease. So, if you went for the “quiet” option it would likely be better tolerated. With the fan running all the time I imagine battery life is also slightly reduced. FINGERPRINT READER: I normally don’t mention this as I never have issues with these. But this one isn’t as accurate as I would like. It regularly doesn’t recognize my finger first or second go and I often need to be highly specific on my finger placement. It was even worse with another user of this computer. BATTERY LIFE: Always hard to get a good judge on this. I find it to be adequate, as I was getting about 6 – 6.5 hours (lost about 15% per hour). Which means you could use it during the morning, charge it up over lunch, and be good for the afternoon. But you’ll still want to bring your charger. With that said this was “real world use” where I was using the computer normally with high/dynamic brightness, backlit keyboard, balanced power plan, multiple tabs open, some web browsing, some document typing, some email, some video watching. So, you could get more if you went down to a lower brightness setting, turned off fan, limited what was open, turned off backlit keyboard, etc. Which would likely net you another hour perhaps two. SPEAKERS: I was pleasantly surprised by the sound. They are up firing speakers (but I also think they have another that is down firing as well). I found watching videos to be pleasant. Normally had it between 30 – 50% so can get plenty loud. It does have a slight tinniness to the sound but that allows for better clarity. I think bass is so-so. When listening to voices they sounded mostly natural and were easy to understand. Not the best but definitely solid overall sound where I really don’t have any real complaints. And definitely one of the better ones I’ve tried. But at the same time I’m not going to be singing it praises either. BUILD QUALITY: This isn’t the most lightweight device (3.61 lbs) as you trade better build quality for it. But it is small and portable. When manipulating it around it always feels solid without any creaking or movement. However, if you press hard on the keyboard there is some give. But with normal typing it isn’t noticeable. Most importantly, the screen is very tight meaning there is zero wobble to it with use and typing. But you can’t open it with a single finger as the hinges are stiff. But is very responsive and stays where you place it. COLOR: The blue color is beautiful. Probably one of the most attractive laptops I’ve seen. It stays relatively clean where I don’t have to wipe it down very often. And it really makes the keyboard and screen pop but at the same time they all blend beautifully together. 10/10 in that aspect. PORTS: Are limited, USB-C 3.2 x2 either for power (some at this price point have thunderbolt), HDMI 1.4 (I think as all I could get is 4K 30 where most allow 4k60), 3.5mm aux, USB-A 3.2 x1 (pretty standard), and full size SD card reader. Which are all budget options and the competition tends to do slightly better. THE CAMERA: The camera is meh. It gets the job done but isn’t anything to write home about. It is kind of fuzzy, but works in low light situations. Where if you need it for work it will do. But you aren’t going to look smashing. Also, greatly appreciate a slider that goes over the camera for privacy. It has a light that turns on to let you know it is in use too. PERFORMANCE: Another part that they went budget is on a lot of the internal specs. It comes with a 2230 Gen4 NVMe SSD at 512 GB. But speeds are at the lower end for Gen3 and I wouldn’t believe it was a Gen4 except it says it on the SSD itself. This can be upgraded to a full size 2280 NVMe SSD though. It has 8GB of LPDDR4X 4266 MHz RAM which is a good speed but isn’t the newest DDR5 standard and is soldered directly onto the motherboard making it so you can’t upgrade, confirmed by looking inside the laptop. 8GB to me is the bare minimum these days as once I start up my computer (with nothing running and very barebones) I’m sitting at 5.2 GB/8 GB. It has a good wireless card that can easily be replaced if broken, I can connect to the newest Wi-Fi 6 GHz bands, and get full speeds. Last, the Ryzen 5 7530U is probably the best part. Comes in right at middle of the road for your average laptop processor (tested on Balanced preset). I was impressed that the scores between battery powered and plugged in were close. About 10% difference (where normally like 20%). Which means most people won’t run into any issues with the processor. It has integrated graphics which means you won’t be playing any demanding games on this. Only mobile or old games. I have attached photos of the battery vs plugged in PCMark10 results I got. Along with SSD speeds. Those translated mean it is good for office work, productivity, web browsing, chatting, writing, essentials, emails, spreadsheets. Not good for video editing, photo editing, digital content creation, rendering, and alright at photo stuff. CONCLUSION: This is a solid laptop that does more right than wrong. Most of the parts are budget components which I would expect at this price point. I enjoy using it and I don’t have any real negatives. However, I don’t have anything stellar to say about it either. It does its job, and it does it well. But there are some other laptops at or around the same price that I think you get more bang for you buck as they come with OLED displays and slightly better ports (such as thunderbolt). But you don’t get the 2-in-1 feature or as good of build quality. And they certainly don’t look as premium. If you’re coming from an older Inspiron (like the Inspiron 2-in-1 7405) it is an upgrade all around. As it has slightly (and I mean slightly) better everything. With the biggest difference being the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid 2-in-1, but not top of the line

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There can be a lot to consider when looking at a 2-in-1 laptop, but when looking for somewhere to start, this isn't a bad laptop to start your search with. The AMD 7000-series Ryzen 5 is more than capable for most tasks and even some light gaming, and won't leave you wanting more. The nice display is nice and sharp, with a bright screen. I could see the screen easily while sitting in the shade on a bright sunny day, with the screen brightness set at max. And even with brightness set at max, I was able to download updates and watch youtube without having to worry about the battery. So, there are a few corners cut on this laptop, but screen, battery, and CPU are not among them. The display is a 16:10 aspect ratio, meaning it's slightly more square than a television, which some people like. Where Dell went for cost-cutting is with weight, and RAM. This laptop only comes with 8gb of RAM, which is pretty bare-minimum (I really think most computers should be shipping with 16gb these days), so some more RAM intensive websites or programs will introduce slowness, which is unfortunate, and doesn't appear to be upgradable. As far as 2-in-1 laptops go... I don't have a scale with me, but this is a bit on the heavier side, given its size. It doesn't feel cheap by any stretch, just hefty. I thought this might be from cooling, but the cooler looks average inside, despite it looking like they included 2 heat vents on the back, one is a dummy. That being said, even on hot days, I've not had much issue with heat or fan noise, so maybe the cooling is adequate, but usually I find laptops are under-cooled (which means it could slow down in hot environments, or the case can become hot to the touch and uncomfortable to rest on your lap). Dell has configured the screen and back of this laptop to lift up a little bit with the screen open in a normal clamshell configuration, which is nice for ergonomics, which I'm glad they did since it's something that's usually tossed to the side in favor of appearance (side note, this metallic blue is pretty slick looking). Upward firing speakers on either side of the keyboard are also very nice. Anytime I've used a laptop where the speakers are hidden underneath have usually sounded muddled and quiet. You won't have that problem here, as the sound is loud and clear. Quality isn't going to knock your socks off, but just having the speakers where they are makes it automatically better than half the laptops out there. One other thing to note on bloatware... Dell included "SmartByte", which is a program by Rivet Networks. It's apparently designed to optimize your network traffic, but a quick google search shows there is some bad experiences with the app. Uninstalling it doesn't seem to fully get rid of it either since some services remain. There don't seem to be many recent complaints, but I uninstalled it anyway to avoid unexpected issues down the road. Also, includes McAffee, which is pretty standard, but easy to uninstall these days. Overall, a solid slightly lower-end 2-in-1 laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A great laptop

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good, very solid, is not light at all, so far so good after used for 20 days, the only issue is the battery, won’t work after of 7 hours, I really like the touchscreen, keyboard is no plastic, two usb c connector and one usb es perfect, I do have a MacBook Air and that’s a big difference between both

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this seems good. I'm going to use this as a back up laptop to my original. It's a bit heavier than what I've had in the last few years. I like that it's a pretty reasonable quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    True blue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great sale price and everything I needed in a lap top. Love the 2 in 1 feature, backlit keyboard and touchscreen. The color is a bonus. Wish it wasn’t so heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Handy small laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small laptop. Initially had a couple glitches with screen turning upside down after charging but figured out how to fix in settings and has not happened again. Does seem to need daily charging and is a little heavier than I’d expected for my first laptop. Overall very handy and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer for the most part is great. The two things i don't like are the weight and sometimes the noise on the computer does not push down to cluck.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and clear with great battery life. A little heavy and doesnt come with Silas for touch screen

    I would recommend this to a friend

What experts are saying

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Rating 3 out of 5 stars with 3 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, battery, design and performance. Editors are less positive about image quality and durability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 88/100 = Very good quality.
  • Tom's GuideTony Polanco on October 20, 2023

    Dell Inspiron 14 2-in-1 (2023) reviewThe Dell Inspiron 2-in-1 won't impress you with stellar performance or build quality. However, if you're looking for a decent and relatively affordable convertible you could do worse.

    Full Review
  • Digital TrendsRating, 3 out of 5Mark Coppock on July 15, 2023

    The Dell Inspiron 14 2-in-1 is another budget laptop that falls shortDell's Inspiron line is its budget laptop or near-budget offering, falling below the XPS lineup and aiming to offer a solid computing experience for less money. I've had mixed results with Inspiron laptops, and unfortunately, the latest Inspiron

    Full Review
  • PCMagRating, 3 out of 5Eric Grevstad on August 2, 2023

    Dell Inspiron 14 2-in-1 (7435) ReviewDell Inspiron 14 2-in-1 7420 we tested in August 2022 crossed the $1,000 line, the Inspiron 14 2-in-1 is Dell's affordable consumer convertible laptop. Our review configuration of Dell's 2023 Inspiron 14 2-in-1 7435 lives up to this intention at

    Full Review