Customer Ratings & Reviews
- Model:
- i7435-A111BLU-PUS
- SKU:
- 6538395
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Inspiron 14.0" 2-in-1 Touch Laptop's touch screen, portability, battery life, and performance. They appreciate its compact size, lightweight design, and long battery life. Many users also find the laptop easy to use and are pleased with its storage capacity and overall design. On the downside, some customers express concerns about the limited RAM, which is soldered and not upgradeable. Others mention the laptop's weight and fan noise as drawbacks. A few users have also experienced issues with the fingerprint reader's sensitivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Dell Inspiron “14” 2-in-1 touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan makes soo much noise the first day I started charging till date. It’s only a little over a month now and still does same.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RitaN,
Thank you for taking the time to leave us your review. We apologize for the fan noise issues that you are experiencing with your Inspiron 7435. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Open Box - Excellent- NOT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent description for open box is not this. Additionally, the laptop was shipped loosely in a box with no bubble wrap. Literally flopping around in a box during shipment. My job has shipped used laptops in better packaging. This is absurd.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is brand new and the battery is bad. I bought it for the fact that i could use it on my trip out of the country, for work. First thing I do is boot it up. And it doesn't even take a charge.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi FrankieD,
Thank you very much for your review. We are sorry to hear about the battery issues you have encountered with your new Dell Inspiron 14 7435 computer because it is not charging when plugged in.
This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team, so improvements can be made in the future.
We would love to help in getting this resolved as soon as possible.
Please take a moment to contact Dell Support Team at the information provided below so we can help you to resolve this issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Cheap build
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this laptop for 2 years and at the time i spent $700. It has never been out of my house i keep it in a case and only use it on a ventable area. I opened it up one day and heard a cracking noise. The bottom right part of the screen literally came out of the frame and damaged the screen. And all i did was open the lap top like normal. Its clearly made of cheap parts if its going to start falling apart after only 2 YEARS. $700 for 2 years of use, i feel like i got scammed. Do not buy this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KRome,
Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop owing to the build quality. This is certainly not the experience we like to hear from our valued customers.
We can assure you that Dell takes pride in manufacturing quality products. Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to the build quality will be shared with our quality team for consideration in future improvements.
If you're still experiencing issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Don't but - faulty hinges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't buy any 2 in 1 from Dell, this one broke in the half just outside of warranty and dell trying to charge me $60 just to look at it, just another 60 in the ditch, hinges don't bent right and one side will lock earlier then another and you will have cracked screen just like mine
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There gMasta,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the build quality of your device and are experiencing an issue with your hinges. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them for improvements on current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
great laptop but DO NOT BUY DESIGN FLAW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop very similar to this one just the older version with the 5500u cpu. it was a great laptop until the hinge broke and caused the screen to crack, leaving me with a fragile laptop without functioning touch. do not buy a 2 in 1 from dell due to this design flaw.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi p00rguy13,
We appreciate you taking the time to leave us your review. We are sorry the build quality of your Inspiron 14 2-in-1 Touch Laptop did not meet your expectations. This is certainly not the experience that we like to hear from our valued customers. We will share your feedback with our quality team so we can continue to grow and do better. Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with your concerns: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Do your research
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this laptop for college but after 4 months of using it for school work it began to act up to the point where i could no longer use it since it would shut off out of the blue. Then I took it back to Best buy and they said since it has no warranty they were going to charge me 350 to diagnose it and thats not including any repairs. I advice you to choose another laptop that would actually work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Brenda,
We would like to thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop and the BestBuy support services. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products and the support they receive. Your feedback is valuable to us and will be used to improve our offerings and service.
We really hope that you would give Dell an opportunity so that we can help you resolve the issue to your satisfaction. If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Buy New Not RefurBSed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is allegedly refurbished but seems like they took it from the old customer, sprayed it with anti-fungal/anti-bacterial spray and repackaged it. It even had the old customer’s name still in the log in despite us have to “install everything.” Best Buy should be ashamed of itself for this! Thank goodness I bought a warranty.
No, I would not recommend this to a friendDon't Bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has been no better than a hunk of trash. Shortly after purchasing, I can barely get the computer to load the login page, let alone do any work on it. It's very slow, constantly crashes, and takes restarting several times to get it working. Completely unusable and a waste of my money.
No, I would not recommend this to a friendOverheats and Shuts Off spontaneously
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has poor performance. I returned the fist purchase due to overheating and spontaneously shutting off within first few days of use. The replacement did the save thing. I’m returning that one too. The laptop was loud with its fan from overheating. I only used it for browsing online and only downloaded Microsoft word.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TimO,
Thank you for taking the time to leave us your review. We are sorry to hear that you experienced numerous issues with your Dell Inspiron 14.0 2-in-1 Touch Laptop due to which you have decided to return the computer.
We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our customers. We will share your feedback with our quality team so that improvements can be made to our current and future products and services.
Even if your experience with this particular product did not meet your expectations, we hope that you will consider Dell in the future when you make your next purchase.
If you have any other concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
I didn’t like this one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped turning on after a few months; reset was unsuccessful, I ended up taking it to goodwill
No, I would not recommend this to a friendWorst Laptop Yet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of garbage I have ever had the displeasure of using. Two months after getting this laptop it started having issues including but not limited to the keyboard randomly stops working, the mousepad randomly stops working, the speakers will crackle if you use volume over a 4 (the second to last lowest setting), the fingerprint reader doesn't work half the time, and it takes forever for stuff to load. Best Buy won't anything either so don't even bother trying to get your money back. They just care about selling you a crappy product and taking your money.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi AmberE,
We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help you with your concerns: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Dell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Laptop It came preloaded with Microsoft Edge and I had to go to a Best Buy and have a Geek Sqad teck delete Edge and add Google. This is one of those circumstances that the Teck companies are being sued for anti-trust!!! Companies that aid them deserve the same.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JamesD,
Thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We are sorry to hear that you experienced an issue with bloatware. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Your feedback is invaluable to us and has been carefully recorded. Rest assured, it will inform enhancements to our existing lineup and inspire features in our upcoming offerings.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Cons mentioned:Fan noise
Fan noise is annoying and touchpad freezes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan noise is just too loud and touchpad freezes spontaneously. Has anyone been able to fix these?
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey Buyer,
Thank you for taking the time to leave us your review. We apologize for the fan noise and touchpad issues that you are experiencing with your Inspiron 7435. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve your fan noise issue and an additional link to help resolve your touchpad issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Did not come with recovery disc
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase, operating system error happened and i have to pay $250 to fix not even 4 months with Laptop. Now Geek Squard will fix for $180. Again do not purchase this laptop it is not worth it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Alex,
We would like to thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop and the support services from BestBuy. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products and the support they receive. Your feedback is valuable to us and will be used to improve our offerings and service.
We really hope that you would give Dell an opportunity so that we can help you resolve the issue to your satisfaction. If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Issue with laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I was given a 2 week return 2 days after the allowed returned date system started running slow and the wanted me to buy a plan to fix the computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ShanaA,
We would like to thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop and the support services from BestBuy. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products and the support they receive. Your feedback is valuable to us and will be used to improve our offerings and service.
We really hope that you would give Dell an opportunity so that we can help you resolve the issue to your satisfaction. If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Open box and geek squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop it was open box product. When it arrived I tried to set it up. The WiFi system wasn't working on it. Now mind you I just bought and called geek squad with the problem. I was told I would have to pay 200 dollars for them to fix. I was highly upset set. Then I called Best Buy they me I could bring it and get a refund or exchange it. I drove an hour and 1:45 minutes to exchange for an Acer Chromebook Plus.
No, I would not recommend this to a friendDon’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible computer. I went to the Geek squad for help just trying to do the initial sign ins. The computer would freeze up completely and stop loading programs. Even after getting help from Geek Squad the computer stopped recognizing the internet connection. I read up on this make and model and many complaints about it randomly stopping or kicking out the internet connection. So I returned this crappy computer. I have used Dell computers for over 20 years but this one is total junk.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Bunnyl,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you were experiencing an issue with your device freezing up and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Terrible laptop even though I did "My Research"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New laptop, keeps freezing with errors. I can't return it even though it's three months old. Return window was only a few weeks. They must have sold me a defective laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear KateS,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the performance issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Dell laptop. I have had issues with it. Your Geek squad has not been helpful. I have scheduled time with them and was told they are too busy to help me. I’ll think twice before buying another one from this store
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey JaniceP,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 2-in-1 touch laptop. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you but will need a little more information. At your convenience we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
What experts are saying
- Tom's GuideTony Polanco on October 20, 2023
Dell Inspiron 14 2-in-1 (2023) reviewThe Dell Inspiron 2-in-1 won't impress you with stellar performance or build quality. However, if you're looking for a decent and relatively affordable convertible you could do worse.
Full Review - Digital TrendsMark Coppock on July 15, 2023
The Dell Inspiron 14 2-in-1 is another budget laptop that falls shortDell's Inspiron line is its budget laptop or near-budget offering, falling below the XPS lineup and aiming to offer a solid computing experience for less money. I've had mixed results with Inspiron laptops, and unfortunately, the latest Inspiron
Full Review - PCMagEric Grevstad on August 2, 2023
Dell Inspiron 14 2-in-1 (7435) ReviewDell Inspiron 14 2-in-1 7420 we tested in August 2022 crossed the $1,000 line, the Inspiron 14 2-in-1 is Dell's affordable consumer convertible laptop. Our review configuration of Dell's 2023 Inspiron 14 2-in-1 7435 lives up to this intention at
Full Review