Customer Ratings & Reviews
- Model:
- i7435-A111BLU-PUS
- SKU:
- 6538395
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Inspiron 14.0" 2-in-1 Touch Laptop's touch screen, portability, battery life, and performance. They appreciate its compact size, lightweight design, and long battery life. Many users also find the laptop easy to use and are pleased with its storage capacity and overall design. On the downside, some customers express concerns about the limited RAM, which is soldered and not upgradeable. Others mention the laptop's weight and fan noise as drawbacks. A few users have also experienced issues with the fingerprint reader's sensitivity.
This summary was generated by AI based on customer reviews.
Crashing Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past two weeks, my laptop has crashed numerous times, and I'm not sure why. Each crash occurs when I step away for a few minutes and return to find it unresponsive. This is incredibly frustrating, especially when I'm in the middle of writing something and Microsoft fails to recover the most recent version of the file.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear TommyC,
We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the system crashing issues you encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you continue to experience any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Dented charger pin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received the laptop in a good condition.. however there was a dent in charger pin
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Prasen,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We deeply regret the inconvenience caused by the damaged AC adapter included with your order. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products and services.
We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Glitching when using retractable screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great. I’ve been noticing small glitches every now and then though
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There MarianaR,
We want to thank you for taking the time to leave a review of your Inspiron 7435. Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Touch screenCons mentioned:Ram
Overall Great Budget Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent budget touchscreen laptop. At first glance, this machine is beautiful. The stock images of the Blue Lavander do it no justice. The laptop itself is lightweight and sleek. Setup was a breeze. Walking through all of the prompted steps for set up and updates took less than 10 minutes. I really like this keyboard. For me it has a really nice feel when typing. Many times when getting a new laptop it takes a few days to get used to the spacing and feel of the keyboard. I did not have that issue with this one. The fingerprint scanner was a nice touch as well. It was super simple to set up and has worked very well. Some fingerprint scanners can be finicky especially because I have a big scar on my right index finger. However I have not had any issues with this scanner not reading my fingerprint. The 2-1 feature is neat. This is the first time I have had a laptop with this functionality. the touch screen is very reactive, but also not overly sensitive. I love that you can flip the screen backwards and have a flat, tablet like feel while having all of the functionality of a laptop. I so have a Surface and I feel this is much more capable for laptop type functions such as spreadsheets, ect. In the factory settings, the screen is a bit dim and not super vibrant- but with a little tweaking of the settings the machine produces a great quality image. The bad: There are only a few things I wasn't super satisfied with. One is the webcam. It left much to be desired. In the day and age where people are doing much more from home (work, school, get togethers). The images are not very crisp at all. they have a bit of a pixled blur around hard edges. It also does this some when moving around also. Picture attached to show image quality. I have another Dell laptop for work- and the webcam is a much higher quality image. While this is a bummer- I had to remind myself that this is still a relatively entry level laptop. The other negative is how little Ram this has and the fact that it is not upgradable. Something to keep in mind if this is going to be used for more than some basic web searches, word docs and occasional streaming.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi HeatherS,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the RAM availability and the camera quality on your device. Feedback like yours helps us improve our future products and services. Below I have provided the toll-free number and chat link for our Dell Support team if you need further assistance we recommend reaching out to them at your earliest convenience.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Cons mentioned:Fan noise
Fan Always Running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this laptop due to one major annoyance. The fan was always running and also loud with just web browsing even after adjustment was made to reduce the performance. It must be due to the AMD chip that came with it. Hopefully others are having better luck with the Intel chip. One other minor setback is the screen is not very bright.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AHVK,
Thank you for taking the time to leave us your review. We are sorry you have decided to return your Dell Inspiron 14 2-in-1 Touch Laptop as it did not meet the expectations. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. Your feedback is invaluable to us, and we're constantly seeking ways to enhance our offerings. Rest assured, your insights will be passed on to our quality assurance team to guide future enhancements.
Even if this particular product was not the right fit for you, we hope that you will consider Dell in the future when you make your next purchase.
Should you need assistance, have queries, or seek recommendations, feel free to reach out to a Dell representative using the contact details provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Touch screen
Blue 2in1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice laptop. I like the overall look and feel. It is quite sturdy and the screen hinges seem to be well made. I use the laptop for internet searching and general admin. It works well and the touch screen is really useful. I like the fingerprint logon. The in built speakers are pretty good too. It is a tad heavy for a small laptop. That's my only minus about it. It is good value for money and I would recommend it for an average user.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Greetings KimKim,
Thank you for taking the time to leave a review of your Dell Inspiron 7435. We are happy to hear that you are enjoying your device and it meets all your expectations. That is the type of product Dell intends to deliver and the type of feedback we like to hear from our customers. We have noted the details about the weight of your device and will escalate them to our quality team for improvements on current and future products. If you come across any questions or concerns, I have provided the toll-free number and chat link below to reach a member of our Dell Support Team.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Good Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop that runs pretty well. It works with all of my school work. But the mother board recently went out. but besides that overall great laptop
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear MadisonC,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
- Cons mentioned:Gaming
Nice work laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This labtop is good for college and working, can’t game a lot on it but very nice performance.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Mansour,
Thank you for taking the time to leave a review of your Inspiron 7435 laptop. We are happy to hear that you are satisfied with the performance of your device. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or concerns we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Bought as open box sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy an advertised Samsung with 1terrabyte memory as advertised but it didst exist so zi bought this. Haven’t really had much use of it so far. Ice heard good things about Dell but never owned one b4.
No, I would not recommend this to a friend- Cons mentioned:Gaming
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc is decent for the low level user. Those into gaming or high demand apps will find this pc underwhelming. Also not a fan if the lack of usb ports (only 1) making it hard to use peripherals
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello WilliamE,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Average
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, average. However, the display is noticeably below average.
No, I would not recommend this to a friendDecent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fairly good computer. Does what I need it too.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello BrookeC,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell Inspiron 14 2-in-1 Touch Laptop and we hope this product will serve you well. We always strive to get better and reviews like yours help us develop products our customers love.
If you are experiencing issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Somewhat disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Dell open box laptop. It was advertised and marked as being in excellent condition. It came with a power adapter that was not compatible and the battery was dead. Dell was great about sending a replacement battery and a tech to install. I realize that getting something open box could be a gamble, but it shouldn’t have been marked “excellent condition.”
I would recommend this to a friend- Cons mentioned:Fan noise
Works well for normal usage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for basic usage. I’m a developer and it becomes slow if I try to write code on this. And much fan noise.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Sandy,
Thank you for taking the time to leave us your review. We are sorry you are experiencing performance and fan noise issues with your Inspiron 14.0 2-in-1 Touch Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with performance issues and a secondary article that can help you with fan noise.
Here's the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Ok ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is good and I see issues with touchpad
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey VellaturiV,
Thank you for taking the time to leave us your review. We are sorry to hear that you are having touchpad sensitivity issues in regards to your Inspiron 7435. This is certainly not the experience that we like to hear from our customers. We will share your concern with our quality team so that improvements can be made to our current and future products and services. Below I have provided troubleshooting instructions with the full article that may be able to resolve the issue.
Here are the steps to help resolve your touchpad issue:
1. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them (the touchpad has to make good contact with your finger to work correctly).
2. Ensure that the touchpad is turned on.
3. Save any data, close any open programs and restart the computer by using a wired USB mouse (if available) or Bluetooth mouse if it is already installed, if not, press hold the power button for at least 15 seconds to turn the computer off.
4. Unplug everything except the power cable.
5. Turn the computer back on and retest the touchpad.
6. When the cursor does work correctly, attach one device at a time, and test the cursor movement to see which one may have caused the issue.
7. Ensure that the BIOS and Chipset drivers are updated to the latest version.
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
If you continue to experience touchpad issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell Inspiron Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This touch laptop, Dell Inspiron, has a perfect size, color, easy to work. For me, am not too good working with computers and electronic items, is perfect. Today, unfortunately 6 weeks after I bought it, I had to visited Best Buy because a problem happened. The computer has to be shipped for repair.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear SoniaA,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 7435. We are sorry to hear that you are experiencing an issue with your device and had to send it off for repair. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate it to our quality team for improvements on current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Good Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works as I would expect with no issues
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We appreciate you taking the time to leave a review of your Inspiron 7435 Touch Laptop. We are happy to hear that this device meets your expectations. That is the type of product Dell intends to deliver and the type of feedback we like to hear from our customers. If you come across any questions or need assistance I have provided the toll-free number and chat link to our Dell Support Team below for your convenience.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Uncomfortable to use in my lap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am replacing an older Inspiron that I really liked. This is listed as a laptop but unfortunately, when the screen is upright, the rear edge is designed to elevate the keyboard on a desk. But this puts the sharp screen edge on your legs when used in your lap causing leg pain. I found all the edges are sharp and uncomfortable compared to my old model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Mpark,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the system design. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance we recommend using the toll-free number or chat link provided below to reach a member of our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
purchase not needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased for a person in the hospital. It turned out not to be needed, so I returned the computer to Best Buy. Thanks guys.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MtnBob,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We regret to learn that you have decided to return the product because it is no longer needed.
We really hope that you would give Dell an opportunity when making your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Laptop was good but had issues within 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop brand new and it ended up having issues. It kept going to a blue screen than telling me no windows detected. I had to work with dell so am now laptopless until they get the laptop repaired and sent back.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There ShannaP,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the blue screen issues you are experiencing with your Inspiron 7435. Your feedback about discrepancies in our products and services helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3xcCmaM
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
We look forward to making this right for you!
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
What experts are saying
- Tom's GuideTony Polanco on October 20, 2023
Dell Inspiron 14 2-in-1 (2023) reviewThe Dell Inspiron 2-in-1 won't impress you with stellar performance or build quality. However, if you're looking for a decent and relatively affordable convertible you could do worse.
Full Review - Digital TrendsMark Coppock on July 15, 2023
The Dell Inspiron 14 2-in-1 is another budget laptop that falls shortDell's Inspiron line is its budget laptop or near-budget offering, falling below the XPS lineup and aiming to offer a solid computing experience for less money. I've had mixed results with Inspiron laptops, and unfortunately, the latest Inspiron
Full Review - PCMagEric Grevstad on August 2, 2023
Dell Inspiron 14 2-in-1 (7435) ReviewDell Inspiron 14 2-in-1 7420 we tested in August 2022 crossed the $1,000 line, the Inspiron 14 2-in-1 is Dell's affordable consumer convertible laptop. Our review configuration of Dell's 2023 Inspiron 14 2-in-1 7435 lives up to this intention at
Full Review