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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 24 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Fast, Great image
    Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast , efficient and great to work with. I have no issues with this laptop yet. Only thing that I didn't like about this laptop is mouse touchpad, It is not smooth as compared to other laptops I used. Other than that fantastic configuration, speed and good looking laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Quality laptop at a bargain price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Inspiron is a fantastic value! I usually purchase Latitudes for my office, but they were experiencing production delays, so I decided to take a look at a similar Inspiron, and I am very impressed. For less than half the price of the business laptop, this machine has all the same specs, and is a tablet as well. I was especially curious how the build quality matched up, and I have to say I can't really tell the difference, as it's very well made. The only gripe is the touch pad with built-in buttons, which is not the best I have used.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally invested in a quality laptop since I’m going to school for architectural drafting, this runs large software with no issues and the storage is great. Battery life is about 6 hours though which sucks.

    I would recommend this to a friend
  • Cons mentioned:
    Dell bloatware

    Rated 5 out of 5 stars

    small shipping mishap, but easily taken care of

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online for delivery. There was significant damage to the box (and laptop itself) upon arrival and I was nervous about reporting it. However, the agent I worked with over the phone had no issues shipping another laptop and I was able to return the damaged one back to the local store after receiving the replacement with no issues. The laptop itself works very well. It was purchased for one of my kids college classes. Fast startup, good image and typing quality and runs fairly cool. It's plugged in most of the time, so no comments on battery life. Has the typical Dell bloatware, but that's easy enough to take care of.

    I would recommend this to a friend
  • Cons mentioned:
    Automatic updates

    Rated 4 out of 5 stars

    Great, but beware Dell updates:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but comes with the risks of working with Dell - make sure to disable automatic updates (for BIOS especially) and do research before installing updates on the laptop. I’m currently having to restore my BIOS because of a bad Dell update after the laptop worked perfectly for one month. Other than that, it’s great, especially for the price point!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Solid laptop for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for traveling and doing web design. Great little laptop. fires if quick and handles all the softwares well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent ..crisp clear screen, speed is fast, slim design and styling is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard worker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the computer is awesome. I have long workdays and tend to open hundreds of tabs, apps, and files, and it has worked pretty well. The only thing I have trouble with is projecting on another screen, it gets pretty slow.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing issue

    Rated 4 out of 5 stars

    Good computer! Expected a little better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer no doubt, however it freezes every time I’m watching Hulu or Netflix and it needs the website closed and restarted every time which is a bit of an inconvenience..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Size wasn’t want I was excepting.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and thicker than I thought. Returned for different laptop. Don’t sure how the use is. I didn’t even turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great image

    Rated 4 out of 5 stars

    Dell core i7 11th

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, thin and light. First item received had a charger problem and was necessary to replace it. Even though this issue, configuration was a breeze. Great image and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! No issues at this time. Fast, dependable and just the right size for all my basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Brand

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it. Product exactly as described. Dell has always been a great product for us. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. I'm replacing my 3 year old Microsoft Surface. This all in one laptop is much powerful and strong

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, I love that it's slick, folds all the way back, super light and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and purchased the laptop for my girlfriend to help with school work.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It had ample ports and was pretty light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service plan paid off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a replacement for another Dell laptop that I purchased 3 years ago with the Best Buy service plan. They could not repair the laptop battery and offered to replace it with a new one and with a new 3 year service plan. It was less that $200 and I got a new laptop and a new 3 year service plan. The only downside is setting everything back up on the new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    Fast n sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim but powerful, v fast highly recommend for multi purpose use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no need to tell about the dell laptops. Everyone know that Dell company is one of the top company in the world. It’s product is being used worldwide. First, I tried hp and acer laptop but I had to return them due to its performance. Since, I got this laptop I’m so happy with its fast performance. Also, Best Buy customer service is the best. Thanks

    I would recommend this to a friend