Customer Ratings & Reviews
- Model:
- i7445-5333BLU-PUS
- SKU:
- 6576719
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Inspiron 14 for its excellent overall performance and adequate processor speed. Many appreciate its portability, good battery life, and fabulous touchscreen. Some customers have expressed concerns about the weight and fan noise.
This summary was generated by AI based on customer reviews.
Upset with the Situation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer, and when I went to the store, the vendor offered me this computer which I thought was a good one. The price wasn’t bad because they had a discount on it, but I was trying to save some money and the worker offered me an open box option which was a little bit cheaper and said that it was worth it as the new one. When I opened the computer to start setting up the things on it, it gave me a huge headache. It had some issues and was asking me to take to Dell, so they could fix it. Long story short, don’t fully go to what the workers at the store say, try to get some second opinion.
No, I would not recommend this to a friendDell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up. No instructions came with. Specifically nothing about laptop.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello MaryM,
Thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We are sorry to hear that you are not completely satisfied with your laptop as you were facing difficulty in setting it up. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will share it with our quality team for improvements on current and future products and services.
Below I have provided a few links to help you with information about your new laptop:
Inspiron 15 3520 Setup and Specifications : https://url.dell.com/1db14b
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Not enough memory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have enough memory to run an analytical program with database so I had to upgrade to 16 RAM
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello JayS,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
Your feedback will be shared with our quality team for consideration in future enhancements in products.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve the issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Cons mentioned:Fan noise
Damge product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop makes a bad noise, like something is stuck in it.
No, I would not recommend this to a friend Keyboard and mouse stopped working the third week
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop went into a permanent tablet mode in the third week of usage. Dell support was contacted four times in four days, and effectively were useless, with scripted feel-good lingo but no real skill to fix anything. From last five days, I've been waiting on the "return" of my system, which was taken in by Dell for failure analysis. A nightmare case of bad product and worse technical support - I AM WITHOUT A WORKING LAPTOP FOR TWO WEEKS NOW, WITH NO STATUS-UPDATE FROM DELL SUPPORT YET ON RETURN.
No, I would not recommend this to a friendDud computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible computer. It stopped working after six months.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer didn’t have a WiFi driver installed on it when I took it home so I returned it.
No, I would not recommend this to a friendI fon’t recommend it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fist day it was working perfectly, but at the next day it started to malfunction. The audio didn’t work at all. It was really really slow (the internet was perfectly fine ) but the videos in YouTube we’re been so slow ! It doesn’t support many windows open( i only had YouTube and another window open). The battery also didn’t last at all. I fully charge it and turn it off and turned back on next day. And it said didn’t had any battery to power on. I don’t recommended at all. The
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear AlexandraH,
We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the numerous issues you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.
Below I have provided steps with the full article that can help you resolve the audio issues of your laptop.
1. Check the audio ports for damage, and clean the ports
2. Restart your Dell computer
3. Check the connection (external speakers, headphones, or earphones)
4. Check volume settings and set the default playback device for low or no sound
5. Run the Microsoft Sound Troubleshooter
6. Reinstall or Update the chipset, audio, and BIOS drivers
7. Run a hardware diagnostic test
8. Download and install Microsoft Windows updates
9. Perform Windows System Restore
10. Restore the computer to factory default settings
How to Troubleshoot No Sound on Computer or Audio Playback Issues: https://url.dell.com/096932
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
We'd also recommend the troubleshooting steps in the link to help improve your computer's overall performance and speed : https://dell.to/3n29QjE
If you continue to experience any issues or need further assistance with recommendations, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop locked up and would not let us into the computer. It asked for the code to get into the profile and it said we had to reset the code. Trying to do that lead to us being completely locked out. We called Dell, paid $100 and they couldn't help. Geek squad tried to fix it and gave us a hard time with exchanging it because Microsoft put it on Bitlock, even after Microsoft had removed the lock. Never again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear EGUERRA,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your system. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products and services.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with another Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't even try to follow directions to my apartment. They didn't even call to get help with directions. I did get the refund, but wanted my order.
No, I would not recommend this to a friendPoor battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good unit but the battery will not last more than a couple of hours.
I would recommend this to a friendComplete Crap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! I bought this hunk of garbage in September 2024, and on February 12, 2025, I got the blue screen of death! Then Dell states that the warranty doesnt cover software, only hardware and that my laptop was defective, but there was nothing they could do.
No, I would not recommend this to a friendNot worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnot like the screen resolution and lags most of the time
I would recommend this to a friendDo not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried three of these. All three had a failed either motherboard immediately out of the box or shortly thereafter. I switched to another brand. Sad, I have had many Dell computers starting in the 1980's and never had this problem before.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the device is ok but the camera dies not work it hasn't worked since the first day i got it. That was actually the reason i naught the computer at the time was for the webcam to take a test online which i was unable to take anyway wich is really aggregating
No, I would not recommend this to a friendNot working after 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for two weeks and starting today it won’t turn on, and isn’t loading anything. Now need to go back to store which is very inconvenient.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Lakewin,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
DO NOT BUY - DOES NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is junk, it has a hard time loading even regular websites on google chrome, i could not imagine using excel or anything on it. It was crap from the day I got it, buy something else!
No, I would not recommend this to a friendWorst experience ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out the only thing worse than Best Buy customer service is Dell’s. The associate was rude and offered no help and the Dell website is awful and offers no human support whatsoever. Never ever ever buy a Dell. Especially from Worst Buy.
No, I would not recommend this to a friendCant charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received product with wring charger. Store does not have them. Sent a chat and they said call support. Support wants us to retuen the entire computer and reorder instead of sending correct charger. Absolutely ridiculous they would make us do this. We will try and find a charger on out own. As for operation. We have no clue as it needs charging.
No, I would not recommend this to a friendWorst place to buy stuff
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience i had at best buy. I am a tourist from Dubai and bought first-time from best buy. I was told by 1 store they are out of stock and sent to another one, they were also out of stock although it showed 2 in there stock. And then i was told it will be delivered to my apt. Which never happened. And order got canceled automatically. And was refunded. I didn't wanted the refund. Never buyin again from that. Got a better deal from micro center.
I would recommend this to a friend