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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 308 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Inspiron 14's good overall performance and responsive processor speed. Many appreciate its portability, manageable weight, and ample RAM. However, some customers have expressed concerns about the screen quality and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 308 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Best Buy. So far, the laptop is what I expected: high storage capabilities, fast response, good camera, crisp display, many hours on the battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 14 inch 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! It’s fast, sleek & the perfect size for me !

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 3 out of 5 stars

    Too bad...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this laptop, but many problems from the beginning. I don't know if it's Dell's problem, AMD's, or if I just got a lemon. When I first powered it up, I got the blue screen of death. Issue's with the BIOS right from the start. I finally had to do a factory reset before I ever even got to the first setup screen. Then nothing would update, nothing would bluetooth, I had to get online and do manual updates from AMD's site to even get it to start doing auto updates on its own. I messed with it for a couple days and decided it was time to go. It was just 1 thing after another and it was becoming clear this this was going to be a never ending hassle. The funny thing is, I upgraded to this one from the exact same laptop with the Ryzen 5 and it worked fine. I thought going to the 7 would be an upgrade for processing speed. I liked them because both versions will accept 64gb of Ram and at least 2tb of storage(maybe more). Like I said, I wanted to like this laptop because of the upgradeability and the choice to easily replace and upgrade on my own time and terms, something you don't get with most laptops today, but this was not the one.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
      Your feedback will be shared with our quality team for consideration in future enhancements in products.

      We really hope that you would give Dell an opportunity when making your next purchase.

      If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Choice for college

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for college, and it has held up pretty well! I am a STEM major, and I needed something sturdy and could take on some of the programs I use and pretty good so far. It is also lightweight and smooth to operate—10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Runs fast. Great fir remote work. Slim design. Really ovwrall satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved its color, speed, and overall design! The processor is really good and quality of the screen too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gwendolyn review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need,it is wonderful for my educational purposes to renew my CNOR

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner, Screen quality

    Rated 4 out of 5 stars

    My new dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good, but the fingerprint scanner does nor always work, and the screen is so cluttered with ads and other distractions, it is awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new Dell from Best Buy recently. I wasn’t wanting to get another laptop but after having my other Dell for 9 years it would not upgrade to windows 11. After no choice I had to upgrade to have windows 11, because after October Microsoft will no longer support windows 10. I had someone to help me upgrade to a very nice Dell laptop. It has changed quite a bit since my last purchase. So happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed my experience with this laptop. It runs very smooth and fast and seems to be able to handle multitasking through multiple applications. The fan can occasionally get loud, but it’s quite infrequent, nothing to be bothersome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, nice keyboard and graphics and the preforming is awesome I use auto cad and sketch up and runs very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a terrific price. Provides all the speed and functionality we need and takes up much less room than a tower.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is impressively fast and reliable. It handles multitasking smoothly, boots up quickly, and runs applications without lag. The sleek design and responsive performance make it ideal for both work and entertainment. A great choice for anyone looking for speed, efficiency, and a hassle-free computing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a computer that was the right size for me and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    NewJam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, above expectations. No issues, faster than expected and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has been a great addition to my busy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to take to school. No noticeable blemishes or issues and works great! Very portable and fairly light weight, performing very well for normal usage an MS suite as well as school apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are so happy we picked the Dell not only because of the excellent display feature, but also the light weight feature that enables it to be so mobile! We are considering making it a pair so we don't have to share!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    College business student loves her Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a college freshman business major and we initially purchased a MacBook. She felt it wasn’t right for her business classes after a few months. We got the Dell and she loves it. Files are easy to download and fast. She’s able to do her assignments faster and is more compatible with the schools network for micros office. No more complaints and she is much happier. The Dell was the right choice for her.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical laptop, light weight. Powerful laptop .Very convenient for working outside the office.

    I would recommend this to a friend
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