Customer Ratings & Reviews

This is a value for money laptop as the screen size and metal body gives you the premium look and feel.. the backlight keyboard helps to work even in dark rooms .. overall a very good laptop for daily use office and home use 4.5 on /5

What a great little machine. This is my favorite everyday use laptop now. The size is super portable, barely taking up more room than my tablet. The touch screen allows me to play card games and mahjong right on my laptop, and my tablet might be a little redundant now. I had the 16” previous version of this laptop, and this little guy is more pleasant to use as long as you don’t need the extra screen real estate. The color is listed as Ice Blue, but it sure looks silver to me. I can only see some blue when I put it next to a plain silver machine. I thought it would be a little more colorful, but it’s plenty tasteful and attractive. There is some chassis flex, but it does not feel cheap or fragile, it flexes with confidence. The shape of the palm deck is brilliant, I don’t get fatigued when typing for long stretches, it’s got a smoothed edge on the front which makes all the difference for comfort. This is the best laptop typing experience since my ‘00s Thinkpad. High praise. Startup is instantaneous. Its important to remember that any new computer you get is going to need to download massive amounts of updates and restart many times. This is not the fault of the folks who made your computer, but the nature of modern operating systems. Dell’s updates were for the hardware and their own software, much less disruptive than all of the Microsoft updates. The fingerprint reader on the power button is great, I very much prefer using Face ID with an IR camera, but that might be a higher price point feature. The power button fingerprint reader is fast and accurate, I use a few different fingers and it reads them all instantly. I am disappointed by one facet of this laptop, the USB connectivity is rather pathetic and feels like a forced downgrade that hobbles connectivity for this machine, you cannot use real high speed external storage or true docking stations with this laptop. It will work fine with external monitors, but the speed of the ports is a little embarrassing. The fan does do some hard work whenever doing processor or graphics intensive work, e.g. playing a game, doing some video rendering, etc. When the laptop is sitting on a surface the fan is noticeable but not intrusive, but when I put the laptop on my cooling mat, which opens the bottom, the fan noise has a high pitched dentist drill quality to it. Overall, this is the best everyday laptop I’ve ever used and definitely a keeper. I look forward to years of good service with this Dell.

After only a few weeks with the laptop, it is so far so good. The laptop is what I expected. My last few laptops have all been Dells so I know what I'm getting. If I had to come up with something that could use some improvement would be the battery..

Works great for an open box unit. Would buy again.

The Dell Inspiron 14 laptop I purchased from Best Buy works well. Like all new laptops it didn’t come with an optical drive. It’s got a 512 Gbyte solid state hard drive and 16 Gbyte of memory

This computer is Eficient and reliable. I've had it for a short time, however I am able to complete my work and school related tasks on time and with quality.

Great computer! I gave it as a gift to my granddaughter, she loves it!!!

Very happy with the new Dell computer -- including size & operation. Love the touch screen too.

Expensive but fantastic! Thank you to the specials driving to a great choise..

I wanted a "simple but capable & fast-processing" laptop. Nothing complicated to be done with it. I got it, and at a very good price, thanks to the floor staff's recommendations.

EXCELENT SALES PERSON EXPERIENCE SALES DEFENATELY I WILL SHOP A GAIN

I have had my new laptop for 2 days now and so far, I love it. It was very simple to set up and to start using my old apps with my Microsoft account.

Love the 2-in-1 feature when reviewing study materials with diagrams. So easy to set up and has a great screen quality. Definitely recommend as a beginners laptop with its affordable price.

Great customer service and good product, highly recommende

This Laptop is exactly what I was looking for! I am very happy that I got it. Thank you Best Buy! You are the Best!

This was a good offer from BB. I like the computer as much as I have used it. It will be my go to this winter on travels.

My best purchase ever, I highly recommend it, it's super fast and efficient

i am very pleased with this purchase so far. I just have migrate my files and apps from my other laptop. Overall a great product.

It is what I was looking for. Sales staff were friendly and helpful.

Good price, sturdy laptop. Had to replace a Microsoft Surface Pro that was only a few years old. Came apart, not well made. Happy with the Dell!