Customer Ratings & Reviews

Works well for my scenario which is for school. The touchscreen makes all the difference for me. Not much use of the tablet form but occasionally fun to fold

Great laptop! Runs great, very lightweight and versatile, and have had very little issue with it. The storage space is a LIFESAVER for my photography hobby! Overall: great specs for a great price! Don't think I'll have to replace anytime soon!

Love my laptop works perfectly also custom service was great everything was explained well process was quick and easy

Noisy when browsing online but overall happy with purchase

Works as a laptop should. I like the touch screen and other features as well.

This product is exactly what i needed plus some. I'm very happy with it. The customer service rep that sold it to me was great!

It has been a very good computer great for travel and school. I use it while I am at work or at home. I absolutely love it!

Other than being a little unhappy about the $150 price drop less than a month after buying it, the computer works great.

This 2-in-1 laptop is really easy to use. The only issue I have had with it was a user error in myself where I keep pressing the copilot button by mistake because it is right next to the left arrow key.

for 1tb support with it, especially for gaming!!!!

Laptop is too good and very excellent condition.very comfortable

Is really good and I’m sure it is a good one for everyone

Light and slim and easy set up. I bought a 16” for my son and i got the 14”

It was really a nice laptop, I really love working with this

Great speed and storage. Sharp images. Excellent service in set up help.

Very efficient and portable I love this laptop Performance is on a high gear and very user friendly

Device works smooth a butter and amazing sleek design.

The young lady who assisted me was very professional and knowledgeable of the laptop I was interested in purchasing. She answered all of my questions and I am pleased with my new Dell laptop. Thank you for the excellent customer service!!!!

Good laptop. Got it at a great price. Works well without issues.

This Dell Inspiron 14” (Inspiron) is a solidly built and performing “2-in-1” laptop with one assumption – you don’t intend to use it in a brighter than average room or outside. The display, while FHD+, only has a max 250 nits brightness and 45% NTSC gamut. The result is a screen that is sharp and colorful in a dark to average lighting but quickly degrades as its surroundings brighten. So, if you enjoy taking your work outside on a sunny day this may not be your laptop. If this isn’t a showstopper for you read on. I give this Inspiron 4 stars out of 5, deducting a star for the screen quality and a few other nit-picks. Screen aside, this model is packed with niceties and “future proof” features like the latest Intel Core 7 processor, plentiful (and user upgradable) RAM and storage, backlit keyboard, fingerprint reader, and long battery life. Its all-metal case is rare at this price point. It’s a silvery-blue. If you’re not big on blue, it’s subtle, and in most light looks more silver than blue. I’m a big fan of the 14” form factor. It’s a perfect balance between productive screen real estate and true portability. I’ve owned 16” models and find them burdensome when traveling. For example, using a 16” laptop on a plane is impossible unless you are in First Class. Even a 15” is a tight fit these days. That said, this Inspiron is on the heavy side for 14” models. Still, I don’t find it in anyway taxing and will enjoy taking it cross town and cross country. KEYBOARD AND TRACKPAD The keyboard is a touch typer’s dream. They backlit keys have a perfect return force feel; neither heavy nor mushy. It does have “clicky” noise when typing fast. It’s sounds like an average keyboard noise to me, really only audible in a quiet room. Backlighting is basic, but I’m just happy it’s here. It’s activated by a light sensor, but it can also be manually controlled via the F5 key too. Available levels are just off, low and high but there isn’t much distinction between low and high. Low isn’t that dim and high isn’t that bright. Minor complaint: there’s light bleeding at the edge of the keys. For not being glass, the trackpad is smooth and responsive. ( I haven’t seen anything in Dell’s specs to saying it’s glass). It understands both finger gestures and physical clicks, which feel confident and bouncy. I/O PORTS In my opinion, the port offering is adequate, but odd, for 2024. Left side has two 10 Gbps USB-C PD ports, but since this model uses USB-C charging, you lose a port if charging. Additionally, there is a 10 Gbps USB-A port, an HDMI 1.4 output (max 1080p) plus a charging indicator. The right side has another 10 Gbps USB-A port, a headphone/microphone jack, and a SD card slot. I think there should be more USB-C ports than USB-A since USB-C devices are proliferating and USB-A is in decline. Sure, USB-C to A adapters exist, but who wants to carry around a bunch of adapters. The USB-C ports also support external monitors via DisplayPort 1.4, but not Thunderbolt 4 devices. This is a surprise to me since I’ve used lower tier Windows laptops with Thunderbolt 4. USABILITY AND PERFORMANCE When it comes to productivity, the Inspiron provides plenty of speed and storage for “everyday” computer tasks – Microsoft Office, casual gaming (i.e., not fast 3D graphics), & online activities. It’s plenty fast for casual/moderate photo and video editing, but the display is not suitable for fine detail or color correction for print. PCMark 10 (free version) reported a respectable 5652 on my unit. A screen capture is in the photos section. The Inspiron’s guts include Intel’s latest Core 7 (formerly Core i7) 150U processor, 16GB RAM and a surprisingly fast 1TB SSD to mitigate bottlenecks. Testing SSD speed with Crystal Disk Mark I got approximately 4600 MB/s read and 3800 MB/s write in the long sequential test. I posted a screen capture in the photos here if you want to take a look. The RAM and storage is user upgradable and instructions are in the manual. Presumably this model could last one for many years thanks to this design – definitely though high school or college adding to its value proposition. This Inspiron has Wi-Fi 6E (802.11ax) which, in practical terms, is the latest Wi-Fi spec. (Wi-Fi 7 products have yet to proliferate). To test out Wi-Fi speed I put the Inspiron next to another laptop with Wi-Fi 6E and ran speedtest-dot-net’s test using the identical server. Curiously, the Inspiron’s Internet performance was significantly slower than the other laptop. I have 300/300 service. The other laptop achieved nearly this speed up and down. But the Inspiron was almost half of my paid speed, around 180 Mbps up and down. I can’t say this is typical of this model since I haven’t investigated why I got this lower speed compared to my other laptop. Tablet mode is the marquee feature here and its great as long as it’s understood it’s a tablet in functionality, not weight. At well over 3lbs and 14” of screen it’s not handholdable like and Android tablet or iPad. If you want handhold-ability get a dedicated tablet. The payoff here though is 100% Windows apps and laptop power in a tablet form factor. I don’t have a stylus yet but using it with a finger and voice is a pleasure. A stylus is needed for maximum productivity. In Word, for example ink to shape converts my scribbles to perfect shapes automatically. No risk of my thought process being interrupted. Similar functionality is available for math equations too. My finger was accurate in Excel though I noticed there was some lag. A stylus is needed here. If you have a Dell stylus you can also take advantage of handwriting to text conversion. Editing photos is fun and fast with, again, my finger controlling all aspects from cropping to contrast adjustment. Casual gaming is a natural here, though I’ve only played the included solitaire so far. All of this functionality works in laptop mode too thanks to the touch screen but for me it just feels more natural in tablet mode. I rarely touch the screen in laptop mode – maybe because the keyboard and touchpad are so responsive, but also because I use the tablet more for brainstorming and the keyboard for power typing. Quick mention of Tent Mode. This is great way to view or show a movie. I’ve only dabbled with this mode so far, but it looks ideal for giving a one-on-one presentation to a client in the field. Of course it’s thumbs up for watching movies, especially on planes, or to occupy the kids on vacation. AUDIO AND VIDEO (including web cam) Back to the “Dr. Jekyl and Mr. Hyde” screen. In a home office with the shades half closed, a plane, or the back of a coffee shop, the screen is crisp and colorful at max brightness. But in intense ambient light like near a sunny window and certainly outside the screen is overpowered and hard to see. Dell is transparent about these screen specs but I was hoping Dell was underselling here to overdeliver, but that isn’t the case. The screen is exactly what Dell advertises. That brings me to the webcam which is kind of a puzzle. It’s 1080p and has a built-in privacy shutter. The dilemma is its dynamic range demands copious light or it looks low contrast and grainy. This makes finding a happy medium of enough light for the camera but so much it washes out the screen a challenge. It’s perfectly fine for the road or casual use, but if you need to always look professional on your Zoom calls buy a professional web cam. Two other screen gripes. First its hinges are stiff requiring two hands to raise the screen – one to hold down the base and one to lift the screen. A built-in finger notch like some laptops have might have helped. Regardless, lifting the screen shouldn’t involve so much fumbling. Second issue is the somewhat jerky fast scrolling due to the 60Hz panel refresh rate. Again, not surprising since this is a “feature” of all 60Hz screens. I just wish Dell hadn’t used a 60Hz panel. The built-in speakers get the job done. Laptop speakers are a low priority to me. It’s unrealistic to expect big sound in a compact laptop. These are a bit underpowered and I have to crank it 70% to hear them, but they are clear with discernable channel separation. No complaints here and most people use earbuds or headphones in public venues anyway. BOTTOMLINE AND WHO ITS FOR On whole this is a nice package. All of my complaints are minor compared to the productivity it affords with the Intel Core 7 processor, comfortable, visible backlit keyboard, and fast and generous SSD storage. As such, I think it’s ideal as a business or school laptop as long as the work doesn’t heavily involve video or photos.