Customer Ratings & Reviews

Great laptop! Runs great, very lightweight and versatile, and have had very little issue with it. The storage space is a LIFESAVER for my photography hobby! Overall: great specs for a great price! Don't think I'll have to replace anytime soon!

Noisy when browsing online but overall happy with purchase

Love my laptop works perfectly also custom service was great everything was explained well process was quick and easy

Works as a laptop should. I like the touch screen and other features as well.

It has been a very good computer great for travel and school. I use it while I am at work or at home. I absolutely love it!

This product is exactly what i needed plus some. I'm very happy with it. The customer service rep that sold it to me was great!

This 2-in-1 laptop is really easy to use. The only issue I have had with it was a user error in myself where I keep pressing the copilot button by mistake because it is right next to the left arrow key.

Is really good and I’m sure it is a good one for everyone

Laptop is too good and very excellent condition.very comfortable

Other than being a little unhappy about the $150 price drop less than a month after buying it, the computer works great.

It was really a nice laptop, I really love working with this

Light and slim and easy set up. I bought a 16” for my son and i got the 14”

Great speed and storage. Sharp images. Excellent service in set up help.

Device works smooth a butter and amazing sleek design.

Very efficient and portable I love this laptop Performance is on a high gear and very user friendly

The young lady who assisted me was very professional and knowledgeable of the laptop I was interested in purchasing. She answered all of my questions and I am pleased with my new Dell laptop. Thank you for the excellent customer service!!!!

Good laptop. Got it at a great price. Works well without issues.

This is my 2nd Dell laptop. My previous Dell laptop was a 14" XPS laptop which I am still using it and still love it. Since I am in need of an additional laptop i decided to go with this laptop as it comes with a Intel i7 processor, humongous storage size of 1 TB SSD, 16 GB RAM, 2 in 1 design and Backlit keyboard to name a few. Unboxing: As expected for any mid range laptop, the packaging is not glossy or feels premium but I am absolutely ok with this and in fact I was quite surprised by eco friendly paper based packing which can be recycled and is good for the environment. The laptop comes with an integrated battery which cannot be removed and a 65 W USB C Charger. First impression: The laptop is so sleek and small as expected for a 14" screen. I liked the dark grey buttons on the keyboard which makes the Grey laptop looks so elegant. The only downside is this laptop is a bit heavy weighing 3.77 pounds which IMO is a bit heavier for a 14" laptop. Otherwise this laptop has plethora of features including Fingerprint scanner, bright FHD screen with the screen resolution of 1920 * 1200 (Full HD+), Backlit keyboard, 360 design, 1 TB SSD PCIe Hard drive, 16 GB RAM, 1 HDMI port, 2 USB C ports, 2 USB A ports (1 one each side), Headphone jack and Memory card reader. Pros: 1. Power of Intel Core 7 processor - I have always loved Intel processors over the AMD processory especially when it comes to performance and speed. This laptop is undoubtedly one of the best laptops that I ever had. As it has the Core 7 150U processor (not the same as Core 7 Ultra processor), there is absolutely no lag whatsoever. Using this laptop gives me a great pleasure. Its possible to multi-task or work on multiple browsers or applications without any lag or performance issues. It is indeed a powerful laptop and best guaranteed for solid productivity. 2. 1 TB SSD PCIe Hard drive- I usually prefer SSD storage rather than the conventional hard drive due to less moving parts which in turns makes a big deal when it comes to performance. Also with 1 TB of storage it is possible to store lots of videos that I have to store for my wife's content creation instead of having to move the files to an external hard drive every single time. This gives me lots of flexibity to use this laptop without worrying much about the hard disk running out of space. Also the Hard drive on this laptop can be upgraded. But for most of the people 1 TB should be more than enough. 3. 16 GB DDR5 RAM - 16 GB RAM 5200 MHz is really a game changer especially when we are working on apps that use lots of memory. The RAM can also be upgraded similar to the Hard drive. The RAM on this laptop should be able to handle applications that uses lots of memory in the background like Video editing softwares or Photoshop. 4. Ports - On the left side of the laptop there is 1 HDMI port, 2 USB C ports and 1 USB A port. And on the right side there is 1 Memory card reader, 1 Headphone jack and 1 USB A port. Considering how sleek the laptop is still the Dell has done a great job to include the HDMI port. It is really helpful to connect the laptop to an additional monitor or television. With 2 USB C ports, 1 port can be used to charge the laptop and other USB C can be used to an additional monitor or television or even to connect to an Ethernet adapter. 5. 2 in 1 design - 2 in l design is really helpful to adjust the screen or fold it partially or completely when watching videos or movies. The kids really love this laptop. 6. Backlit keyboard - The keyboard is backlit making it easy to work on the laptop even during the night. The keys are also soft and quite comfy to type. I like the color of the keys which are dark grey and it gives an elegant feel to the grey laptop. 7. USB C charging and Battery - The laptop comes with a 65W USB C charging adapter. The laptop gets charged pretty quickly and the battery lasts for more than 6 hours based on the testing done. 8. FHD Webcam with Privacy shutter - Its good to see the Full HD Webcam on this laptop with the Privacy shutter feature. This is pretty cool. The camera is pretty clear and feels so premium. Especially for zoom or skype calls the video quality is so clear. 9. Fingerprint reader - The Fingerprint reader is present on the top right corner of the keyboard next to the delete button. The Fingerprint reader on this laptop works really well and its very easy to setup fingerprints in order to login to the device. Cons: There were only couple of cons overall. 1. Weight - The laptop is slightly heavy (than the other 14" laptops) weighing 3.77 lb probably because of the addition of HDMI ports. This is not a big deal anyways as the laptop is sleek. 2. Graphics card - The laptop comes with an entry level Intel Graphics card. Dell could have provided the mid range laptop instead considering the price point. Again the Intel graphics card itself is not bad except that it may not really satisfy people who plays games often. Overall this is a solid and well built laptop with lots of power to boost the productivity and performance of the laptop. The laptop almost ticks all the boxes and it is quite a powerful laptop one should really have especially if you are looking for the performance and quality.

This Dell Inspiron 14” (Inspiron) is a solidly built and performing “2-in-1” laptop with one assumption – you don’t intend to use it in a brighter than average room or outside. The display, while FHD+, only has a max 250 nits brightness and 45% NTSC gamut. The result is a screen that is sharp and colorful in a dark to average lighting but quickly degrades as its surroundings brighten. So, if you enjoy taking your work outside on a sunny day this may not be your laptop. If this isn’t a showstopper for you read on. I give this Inspiron 4 stars out of 5, deducting a star for the screen quality and a few other nit-picks. Screen aside, this model is packed with niceties and “future proof” features like the latest Intel Core 7 processor, plentiful (and user upgradable) RAM and storage, backlit keyboard, fingerprint reader, and long battery life. Its all-metal case is rare at this price point. It’s a silvery-blue. If you’re not big on blue, it’s subtle, and in most light looks more silver than blue. I’m a big fan of the 14” form factor. It’s a perfect balance between productive screen real estate and true portability. I’ve owned 16” models and find them burdensome when traveling. For example, using a 16” laptop on a plane is impossible unless you are in First Class. Even a 15” is a tight fit these days. That said, this Inspiron is on the heavy side for 14” models. Still, I don’t find it in anyway taxing and will enjoy taking it cross town and cross country. KEYBOARD AND TRACKPAD The keyboard is a touch typer’s dream. They backlit keys have a perfect return force feel; neither heavy nor mushy. It does have “clicky” noise when typing fast. It’s sounds like an average keyboard noise to me, really only audible in a quiet room. Backlighting is basic, but I’m just happy it’s here. It’s activated by a light sensor, but it can also be manually controlled via the F5 key too. Available levels are just off, low and high but there isn’t much distinction between low and high. Low isn’t that dim and high isn’t that bright. Minor complaint: there’s light bleeding at the edge of the keys. For not being glass, the trackpad is smooth and responsive. ( I haven’t seen anything in Dell’s specs to saying it’s glass). It understands both finger gestures and physical clicks, which feel confident and bouncy. I/O PORTS In my opinion, the port offering is adequate, but odd, for 2024. Left side has two 10 Gbps USB-C PD ports, but since this model uses USB-C charging, you lose a port if charging. Additionally, there is a 10 Gbps USB-A port, an HDMI 1.4 output (max 1080p) plus a charging indicator. The right side has another 10 Gbps USB-A port, a headphone/microphone jack, and a SD card slot. I think there should be more USB-C ports than USB-A since USB-C devices are proliferating and USB-A is in decline. Sure, USB-C to A adapters exist, but who wants to carry around a bunch of adapters. The USB-C ports also support external monitors via DisplayPort 1.4, but not Thunderbolt 4 devices. This is a surprise to me since I’ve used lower tier Windows laptops with Thunderbolt 4. USABILITY AND PERFORMANCE When it comes to productivity, the Inspiron provides plenty of speed and storage for “everyday” computer tasks – Microsoft Office, casual gaming (i.e., not fast 3D graphics), & online activities. It’s plenty fast for casual/moderate photo and video editing, but the display is not suitable for fine detail or color correction for print. PCMark 10 (free version) reported a respectable 5652 on my unit. A screen capture is in the photos section. The Inspiron’s guts include Intel’s latest Core 7 (formerly Core i7) 150U processor, 16GB RAM and a surprisingly fast 1TB SSD to mitigate bottlenecks. Testing SSD speed with Crystal Disk Mark I got approximately 4600 MB/s read and 3800 MB/s write in the long sequential test. I posted a screen capture in the photos here if you want to take a look. The RAM and storage is user upgradable and instructions are in the manual. Presumably this model could last one for many years thanks to this design – definitely though high school or college adding to its value proposition. This Inspiron has Wi-Fi 6E (802.11ax) which, in practical terms, is the latest Wi-Fi spec. (Wi-Fi 7 products have yet to proliferate). To test out Wi-Fi speed I put the Inspiron next to another laptop with Wi-Fi 6E and ran speedtest-dot-net’s test using the identical server. Curiously, the Inspiron’s Internet performance was significantly slower than the other laptop. I have 300/300 service. The other laptop achieved nearly this speed up and down. But the Inspiron was almost half of my paid speed, around 180 Mbps up and down. I can’t say this is typical of this model since I haven’t investigated why I got this lower speed compared to my other laptop. Tablet mode is the marquee feature here and its great as long as it’s understood it’s a tablet in functionality, not weight. At well over 3lbs and 14” of screen it’s not handholdable like and Android tablet or iPad. If you want handhold-ability get a dedicated tablet. The payoff here though is 100% Windows apps and laptop power in a tablet form factor. I don’t have a stylus yet but using it with a finger and voice is a pleasure. A stylus is needed for maximum productivity. In Word, for example ink to shape converts my scribbles to perfect shapes automatically. No risk of my thought process being interrupted. Similar functionality is available for math equations too. My finger was accurate in Excel though I noticed there was some lag. A stylus is needed here. If you have a Dell stylus you can also take advantage of handwriting to text conversion. Editing photos is fun and fast with, again, my finger controlling all aspects from cropping to contrast adjustment. Casual gaming is a natural here, though I’ve only played the included solitaire so far. All of this functionality works in laptop mode too thanks to the touch screen but for me it just feels more natural in tablet mode. I rarely touch the screen in laptop mode – maybe because the keyboard and touchpad are so responsive, but also because I use the tablet more for brainstorming and the keyboard for power typing. Quick mention of Tent Mode. This is great way to view or show a movie. I’ve only dabbled with this mode so far, but it looks ideal for giving a one-on-one presentation to a client in the field. Of course it’s thumbs up for watching movies, especially on planes, or to occupy the kids on vacation. AUDIO AND VIDEO (including web cam) Back to the “Dr. Jekyl and Mr. Hyde” screen. In a home office with the shades half closed, a plane, or the back of a coffee shop, the screen is crisp and colorful at max brightness. But in intense ambient light like near a sunny window and certainly outside the screen is overpowered and hard to see. Dell is transparent about these screen specs but I was hoping Dell was underselling here to overdeliver, but that isn’t the case. The screen is exactly what Dell advertises. That brings me to the webcam which is kind of a puzzle. It’s 1080p and has a built-in privacy shutter. The dilemma is its dynamic range demands copious light or it looks low contrast and grainy. This makes finding a happy medium of enough light for the camera but so much it washes out the screen a challenge. It’s perfectly fine for the road or casual use, but if you need to always look professional on your Zoom calls buy a professional web cam. Two other screen gripes. First its hinges are stiff requiring two hands to raise the screen – one to hold down the base and one to lift the screen. A built-in finger notch like some laptops have might have helped. Regardless, lifting the screen shouldn’t involve so much fumbling. Second issue is the somewhat jerky fast scrolling due to the 60Hz panel refresh rate. Again, not surprising since this is a “feature” of all 60Hz screens. I just wish Dell hadn’t used a 60Hz panel. The built-in speakers get the job done. Laptop speakers are a low priority to me. It’s unrealistic to expect big sound in a compact laptop. These are a bit underpowered and I have to crank it 70% to hear them, but they are clear with discernable channel separation. No complaints here and most people use earbuds or headphones in public venues anyway. BOTTOMLINE AND WHO ITS FOR On whole this is a nice package. All of my complaints are minor compared to the productivity it affords with the Intel Core 7 processor, comfortable, visible backlit keyboard, and fast and generous SSD storage. As such, I think it’s ideal as a business or school laptop as long as the work doesn’t heavily involve video or photos.

Very good I loved it it was very efficient my work was installed correctly and quickly I loved the best computer I made a very good choice without a doubt