Customer Ratings & Reviews
- Model:
- i7405-A371TUP-PUS
- SKU:
- 6409066
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron 14 7000 2-in-1 laptop's fast performance, portable design, and touchscreen display. They appreciate the good value for the price, build quality, and lightweight design. However, some customers have concerns about the fingerprint reader's reliability, speaker quality, and overheating issues.
This summary was generated by AI based on customer reviews.
Slow, laggy & crappy touchpad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks on this Dell 14 Inspiron I'm ready to take it back. How can something with these specs be so slow, laggy? It's slow to load pages. There is lag time in typing. It's slow to boot up. This was to replace a 2012 Apple laptop but the old Apple AND an old HP latop are both snappier than this piece of crap. And the touchpad is crappy. I've tried all settings. I have to click most things 2 or 3 times. Ugh.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .mtnwoman,
Thanks for your recent purchase and for your review. We're sorry that your computer is not meeting your expectations. There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If your touchpad is still giving you issues we'd recommend re-calibrating your touchpad:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Best,
Bryan
1-800-624-9896
Disappointed in Dell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away 3 computer replacements and still no audio drivers. Dell tech support could not fix the problem.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your input and review. We apologize for the issues you have encountered with your audio input. If you ever are in need of help in the future, we have provided steps you can use to troubleshoot your audio.
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3. If you require further assistance, please contact contact Dell Support at your earliest convenience at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.