Customer Ratings & Reviews
- Model:
- i3520-7896BLK-PUS
- |
- SKU:
- 10858365
Customer reviews
Rating 4.6 out of 5 stars with 505 reviews
(505 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I just returned to school and this was the perfect gift
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Dell I-7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss backlot keyboard and pg up and pg down buttons. All else great!
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop. Not impressed with the battery life. Overall good.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Great value in this laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a compact champion and a great value!
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very user friendly only think disapointing is keyboard has no backlight
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but it doesn’t have the backlight that’s the only drawback
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 3 out of 5 stars
Daily use and study
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself is good and meets my needs. But the battery didn't seem to last long, especially when using youtube.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear CarolineS,
We would like to thank you for taking the time to leave us your review. We are sorry you are having issues with the battery performance of your Dell Inspiron 15 (3520) Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We always strive to get better, and reviews like yours are helping develop products our customers love. We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements.
Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below, I have provided steps with the full article that can help you improve the battery performance of your laptop.
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Rated 2 out of 5 stars
Misleading Listing – Not in "Good" Condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this computer listed as "Open Box - Good Condition," but what I received was far from that. The device arrived scratched, clearly showing signs of wear, and missing the charger, which was not disclosed in the description. This is more like "Fair" or even "Poor" condition
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the best laptop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed is good most of the time ,but inexplicably it sometimes slowsdown.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Helpful staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help from the Geek squad to set up. Online staff very helpful as well
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has been good so far. The kids like it.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at what I thought was a great Black Friday price. Spent about 3 weeks putting in personal files and setting it up the way I wanted. Didn't even last a month before one morning it would not even turn on. Best Buy is being very good about returning it but my issue is with all my personal sensitive information in there. Having to trust that the hard drive would be wiped clean and that my info would protected is tough for me to believe. I would handle that part myself but can only assume me opening up the laptop and accessing the hard drive to wipe my personal info would some how prevent me from returning it. So worried about that to the point that I am considering eating the price of the laptop and not returning it just for piece of mind. Which is just sad but.......
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box no sound. Would have been a solid laptop otherwise
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. …………………………………………………….. ………………………………………..
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
I would recommend this to a friendRated 3 out of 5 stars
dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep on freezing up, Dell will not recommend it to anyone
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 3 out of 5 stars
i only had for 3weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not connecting to wifi other than that perfect
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs fine, but the shell looks and feels cheap. Because of the 9-key the keyboard keys are smaller.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DCOOK,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell Inspiron 15 (3520) Touch Laptop and we hope this product will serve you well.
We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.
If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Rated 3 out of 5 stars
Dell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay but not so great and camera quality is very bad
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 1 out of 5 stars
WAY TOO SLOW
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed that I spent money on this computer. I had a 10 year old HP that was basically out of memory and STILL runs faster than this. I bought it specifically to have something that downloads fast, bought the version with a 1 TB hard drive and it's downloading at speeds that bring me back to AOL dial up. I'm actually shocked computers can exist in 2025 that run this slow. DO NOT BUY
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Durability quality, meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the systems seem to run well, the quality of the material of the laptop seemed too flimsy as if the keyboard could easily break in the first minor mishap.
This review is from Dell - Inspiron 15 - 15.6" 2K Touchscreen Laptop - Intel Core i7 1255U 2022 - 16GB Memory - 1TB Storage - Carbon Black
No, I would not recommend this to a friend














