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Customer Ratings & Reviews

Your price for this item is $759.00

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 505 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I just returned to school and this was the perfect gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell I-7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss backlot keyboard and pg up and pg down buttons. All else great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop. Not impressed with the battery life. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value in this laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a compact champion and a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very user friendly only think disapointing is keyboard has no backlight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but it doesn’t have the backlight that’s the only drawback

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Daily use and study

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is good and meets my needs. But the battery didn't seem to last long, especially when using youtube.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear CarolineS,

      We would like to thank you for taking the time to leave us your review. We are sorry you are having issues with the battery performance of your Dell Inspiron 15 (3520) Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We always strive to get better, and reviews like yours are helping develop products our customers love. We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements.

      Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below, I have provided steps with the full article that can help you improve the battery performance of your laptop.

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4


      If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 2 out of 5 stars

    Misleading Listing – Not in "Good" Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this computer listed as "Open Box - Good Condition," but what I received was far from that. The device arrived scratched, clearly showing signs of wear, and missing the charger, which was not disclosed in the description. This is more like "Fair" or even "Poor" condition

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is good most of the time ,but inexplicably it sometimes slowsdown.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Geek squad to set up. Online staff very helpful as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been good so far. The kids like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at what I thought was a great Black Friday price. Spent about 3 weeks putting in personal files and setting it up the way I wanted. Didn't even last a month before one morning it would not even turn on. Best Buy is being very good about returning it but my issue is with all my personal sensitive information in there. Having to trust that the hard drive would be wiped clean and that my info would protected is tough for me to believe. I would handle that part myself but can only assume me opening up the laptop and accessing the hard drive to wipe my personal info would some how prevent me from returning it. So worried about that to the point that I am considering eating the price of the laptop and not returning it just for piece of mind. Which is just sad but.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box no sound. Would have been a solid laptop otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. …………………………………………………….. ………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep on freezing up, Dell will not recommend it to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i only had for 3weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not connecting to wifi other than that perfect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fine, but the shell looks and feels cheap. Because of the 9-key the keyboard keys are smaller.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello DCOOK,

      Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell Inspiron 15 (3520) Touch Laptop and we hope this product will serve you well.
      We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.

      If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 3 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but not so great and camera quality is very bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WAY TOO SLOW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed that I spent money on this computer. I had a 10 year old HP that was basically out of memory and STILL runs faster than this. I bought it specifically to have something that downloads fast, bought the version with a 1 TB hard drive and it's downloading at speeds that bring me back to AOL dial up. I'm actually shocked computers can exist in 2025 that run this slow. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Durability quality, meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the systems seem to run well, the quality of the material of the laptop seemed too flimsy as if the keyboard could easily break in the first minor mishap.

    No, I would not recommend this to a friend