Customer Ratings & Reviews
- Model:
- i3520-7896BLK-PUS
- SKU:
- 10858365
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Dell and BB customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow for this student. However, the customer service was excellent.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Dell Inspiron 15 (3520) Touch Laptop due to the performance issues. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with troubleshooting here: https://dell.to/3n29QjE
If you are experiencing any issues or have any questions or concerns, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Quit working one day after return window closed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk! Picked up on 4/1, set up on 4/2 and on 4/17 it is totally dead. Return window closed on 4/16. So what now? I get to pay a bunch more for Geek Squad protection so I can get a 2-week-old laptop repaired????? Really??? Beyond that, this thing felt really cheap when it worked. Not at all like the Dell I was replacing. Which still works BTW but can't upgrade Windows 10. This is a racket!!
No, I would not recommend this to a friendWindows PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Presentation is nice, just didn’t like the fact that the Xbox gamepass didn’t work out of the box. Found myself looking at some high level IT stuff to resolve and that is not cool.
No, I would not recommend this to a friendWindows setup stalls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so looking forward to using this Dell computer since I already had one that has lasted five years and still going strong. However, with this current model, when I started windows setup, there were issues: it would not connect to the internet and would stay frozen in some windows home screen without any apps. So I had to return it immediately. Thus, won't recommend.
No, I would not recommend this to a friendRepon
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Laptop (Dell i3520-7896BLK-PUS) in July 2024. After updates and restarts, it won't power on again. It was a waste of money. I guess Dell makes cheap laptops. I won't buy Dell again. HP is much better than Dell.
No, I would not recommend this to a friendNot worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box excellent condition product was not worth the hassle. Product did not come as advertised with proper accessories and during set up, I experienced technical hiccups almost immediately. Had to return the same day.
No, I would not recommend this to a friendLaptop won't power on - DUD!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's January - I bought this laptop in September 2024 and five months later it won't power on. The bottom gets hot with no activity from the keys or screen. It worked fine since purchased with no symptoms of issue(s) until now
No, I would not recommend this to a friendkeyboard caves in when typing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was slow for its specs, it still has DDR4 and the build quality is not good. They keyboard caves in when typing.
No, I would not recommend this to a friendDont buy this!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT purchase this if you are buying a PC that has Microsoft on it already!!!! Don't waste your money!!! What do you mean I missed the returnable time period?? how will i ever cancel as it wants to auto renew!??
No, I would not recommend this to a friendDisplay lost and caps lock light is blinking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop stopped working displaying is not visible and the caps lock button is turning on and blinking all the time .
No, I would not recommend this to a friendTerrible Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to lie....the product itself is great. It came nearly as described. Open box in excellent condition. What it didn't mention is that the battery dies after you take it off the charger within 45 minutes to an hour.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provided defective product and not proper cleaned. I paid extra for the proper check but mouse over is getting lot of sound
No, I would not recommend this to a friendComputer froze up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has frozen up. Need to return/exchange it.
No, I would not recommend this to a friendDell review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. So far speed seems great. Light weight
I would recommend this to a friendGreat laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fast and works great. Different programs makes it hard to use. Just new to updated and programs. Need to load some of the older programs that I used to use.
I would recommend this to a friendGood Laptop at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best CPU and screen is excellent at a very good price
I would recommend this to a friendSatisfaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Great products on time delivered always
I would recommend this to a friendMme W
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Great display! I love the touch screen ability.
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new laptop that replaced a new laptop purchased that was defective. So the Total Membership worked and the replacement when within 30 days. Prep of the new and transfer of information from the prior laptop to the new one went better than the experience before.
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product from dell . Best for professional use
I would recommend this to a friend