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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1167 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,167 reviews
  • Pros mentioned:
    Performance, Speed, Touch screen

    Rated 5 out of 5 stars

    Dell Inspiron 15 15.6" Touch Screen Laptop – Inte

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 15 is a solid, reliable laptop that balances performance and affordability, especially for everyday users and students. Performance: Equipped with an Intel Core i5 processor and 8GB of RAM, this laptop handles multitasking with ease. Whether you're working with multiple browser tabs, running Office apps, or doing light photo editing, it stays smooth and responsive. It's not built for gaming or heavy content creation, but it handles standard workloads just fine. Storage: The 512GB SSD offers quick boot times and plenty of space for documents, photos, and some large files. Apps launch fast, and the overall system feels snappy. Touchscreen & Display: The 15.6" touch screen is responsive and adds a nice layer of convenience, especially for casual browsing and media use. The resolution and brightness are good for indoor use, though colors aren't as vivid as higher-end displays. Design & Build: Carbon Black gives it a sleek, professional look. It’s lightweight enough for daily portability, though a bit large if you're always on the go. The build quality feels sturdy, with a comfortable keyboard and decent touchpad. Battery Life: Battery life is decent, typically lasting around 6–8 hours with mixed use. Not the best in class, but enough for a day of work or study. Final Thoughts: This Dell Inspiron 15 is a great option if you need a reliable laptop for everyday tasks without breaking the bank. The touch screen is a bonus, and the performance is strong for most non-intensive users. A great pick for students, professionals, or anyone looking for a mid-range laptop that gets the job done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    garbage display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bougth it last October 23,2024. Yesterday it crash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    A perfect blend of performance and style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Inspiron 15 Touch Screen Laptop, and it has exceeded all my expectations! From the sleek Carbon Black design to its robust performance, this laptop is a perfect blend of style and functionality. The Intel Core i5 processor delivers impressive speed and efficiency, handling multiple tasks with ease. Whether I’m working on spreadsheets, streaming videos, or doing some light gaming, this laptop performs without a hitch. The 8GB of RAM ensures smooth multitasking, and the 512GB SSD provides plenty of storage while dramatically reducing load times. I love how quickly it boots up and launches applications. The touch screen is a fantastic feature, offering responsive and accurate touch capabilities, making navigation and interaction a breeze. The display is vibrant and clear, perfect for both work and entertainment. Battery life is also commendable, easily lasting through a full workday without needing a recharge. Additionally, the build quality feels premium and durable, ensuring that this laptop will last for years to come. Overall, the Dell Inspiron 15 is an exceptional choice for anyone looking for a reliable, high-performance laptop with a touch of elegance. Highly recommended! --- This review highlights the key features of the laptop and shares a positive user experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont see package Third party delivery person kept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was never delivered, Best Buy customer service gave me the run around and never sent a replacement or refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage. Even Dell Tech Support cant fix this $700

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Was one with tech support for over ONE hour and cant use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled to share our fantastic experience with the new laptop we recently purchased for my son. From the moment we unboxed it, the laptop has exceeded our expectations in every way. The sleek design and lightweight build make it incredibly portable, which is perfect for my son's on-the-go lifestyle. The vibrant display and high-resolution screen provide a visually stunning experience, whether he's using it for schoolwork, creative projects, or just watching his favorite shows. Performance-wise, this laptop is a powerhouse. The fast processor and ample RAM ensure that it handles multiple tasks effortlessly, even when he's running demanding software or playing graphics-intensive games. The battery life is impressive too, allowing him to work and play for hours without needing a recharge. Additionally, the keyboard is comfortable and responsive, making typing a breeze, and the touchpad is smooth and precise. The built-in speakers deliver excellent sound quality, enhancing his multimedia experience. Overall, this laptop has proven to be a perfect fit for my son's needs, providing reliability, speed, and an enjoyable user experience. We're extremely satisfied with our purchase and highly recommend this laptop to anyone looking for a high-quality device for their child.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop at an Unbeatable Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Inspiron 15 Touch Screen Laptop from Best Buy, and I couldn’t be happier with my choice! This laptop, powered by the Intel Core i5 processor, delivers a smooth and reliable performance for multitasking and daily tasks. The 8GB RAM and 512GB SSD provide fast boot times and ample storage for all my files and applications. The touch screen is highly responsive and adds a layer of convenience, especially when navigating through applications or taking quick notes. Its sleek Carbon Black design gives it a professional and stylish look, making it perfect for both work and casual use. Best Buy offered this amazing laptop at a highly competitive price, Overall, this laptop offers great value for money, and I highly recommend it for students, professionals, or anyone looking for a high-quality, budget-friendly option!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 3 out of 5 stars

    Good Performance, but Lacks Some Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Inspiron 15 Touch Screen Laptop with an Intel Core i5 processor, 8GB of RAM, and a 512GB SSD in Carbon Black. Overall, the laptop offers solid performance for everyday tasks and light multitasking. The Intel Core i5 ensures smooth operation, and the 512GB SSD provides ample storage and quick boot times. The touch screen is responsive and adds a layer of convenience for navigation. The design is sleek, and the Carbon Black finish gives it a professional look. However, there are a few drawbacks. The laptop lacks a backlit keyboard, which can be a hassle in low-light conditions. The battery life is decent but not exceptional, requiring frequent charging during extended use. Additionally, the laptop's speakers could be better, as the sound quality is not very impressive. In summary, the Dell Inspiron 15 Touch Screen Laptop is a good choice for basic computing needs, but it falls short in some areas that might be important for users seeking more advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Perfect Laptop Computer For Its Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 15 Touch Screen Laptop – Intel Core i5 – 8GB – 512GB SSD - Carbon Black is perfect for my needs. It is fast and its 512GB SSD is more than adequate for saving hundreds of short documents, many digital images, and has room for mp3 music. I do not play many games, but the few simple games that I have played (i.e., Chess v1000, and several card games) work very well and fast. However, I would recommend a Core i7 processor if you play high-resolution games online. Core i5 is designed for general use rather than for games. The recently reduced price (around $400) makes it a fantastic bargain. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great Laptop for the Price, but Battery Life Falls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Dell Inspiron 15 Touch Screen Laptop on August 17, 2024, for $427.03, and overall, it’s been a great purchase. The Intel Core i5 processor is fast and efficient, making multitasking super easy, whether I’m working, streaming, or just browsing. With 8GB of RAM and a 512GB SSD, it handles everything smoothly and has plenty of storage for all my files and programs. The touchscreen is one of my favorite features—it's super responsive and makes navigating so much easier. I also love the sleek Carbon Black finish; it looks professional and feels sturdy. Plus, it’s lightweight, so it’s convenient to carry around. The only thing I don’t like is the battery life. It drains faster than I expected, lasting just a few hours on a full charge, which can be frustrating when I’m away from a power outlet for a while. All in all, this laptop is a great value for the price. If the battery life were better, it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Operating system, Usb-c port

    Rated 3 out of 5 stars

    Disappointing Quality for a Dell Inspiron!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sight unseen based upon the specs listed on the Best Buy website. I figured that for the price I was going to have to give up a few things and was not wrong. First of all, the laptop is more than powerful enough for most business related purposes...which was my need. It also has a reasonably bright touch screen and a numeric keypad. It is not a gaming laptop or one designed for video or audio editing. Now, here is where the laptop suffers. The construction is, in my opinion, poor in comparison to the many other Dell Inspiron's I have purchased for business use. The build quality is an insult to the Dell Inspiron name as far as I'm concerned. The case is all plastic and not very robust. The keyboard is spongy and not backlit. There are no USB C ports at all which makes little sense in 2024. The webcam is fair, at best. It has Windows S installed instead of a typical installation of Windows 11. You cannot switch out of Windows S without being logged in with a Microsoft account (for that matter you cannot even setup the computer without a Microsoft account.) Finally, if the less than great build quality is not important to you and you can deal with the so-so keyboard, this is not a bad computer for the price. In fact, if you connected it to an external monitor and keyboard it's actually pretty good (not withstanding the lack of USB C ports). However, if I was looking for a laptop for a student who would be carrying the laptop around in a backpack, or a worker who routinely travels with his/her laptop, I'd pay more and get a better one...one that would stand up to a little abuse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop at the $380 sale price BUT ...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been needing a new laptop for a while. I watch the Best Buy 'Deals of the Day' and when this one showed up, I pounced on it for $380. I bought Dell because my previous primary laptop was a Dell and it lasted nearly 10 years. It's still operable albeit the keys on the keyboard are going bad one at a time. But IT is a well used keyboard so I cannot complain. It's earned its rest. This laptop is lightning fast with its SSD 'hard drive' and I5 processor. Display is fine although I do NOT use the touch screen function. I have to say that I dislike the keyboard. It is NOT acceptable to me. I can barely feel the little raised teats on the F and J keys. The keys are of a rough texture compared to the smooth feel of all my other laptops. Their operation seems "harsh" to me compared to four other laptops I've had. Anyone who types would likely find it objectionable. It's nowhere near as good as the previous Dell I used or an HP I'm using this second. This five year old laptop's F and J teats are still clearly discernible. On the new one ... I have to work at finding them. IF I could give this thing back over the keyboard issue, I would ... it's THAT bad. Further -- and it's not the fault of this laptop -- I'da traded the touch screen in for a lighted keyboard since I often type at night in the dark and need to find the specialty keys.. There is a difference in the special keys on this thing, too. It differs from my old Dell ... WHY ?? For the price, I guess I shouldn't complain but ... I'm just not happy with the keyboard feel OR function OR quality. So IF you type ... BEWARE. If you use two fingers and have to look at the keyboard ... it likely wouldn't matter. Dell missed it on THIS one. Now I'm stuck with it. It's tough to say that I would NOT recommend this thing to others since in all other ways -- aside from not liking W11 -- it's a good machine SO ... I'll say I will but it's RELUCTANTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic tasks like browsing, streaming, and working on documents. The performance is smooth for day-to-day activities, and the display is clear and bright. It’s lightweight and easy to carry around, which is a plus for students or remote workers. The battery life is decent, lasting about 6-8 hours on average use. While it’s not ideal for gaming or heavy software, it’s a great choice for anyone looking for an affordable and reliable device for basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Nice basic machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several of these for our teachers and they have worked out very well. Small enough to carry with them but large enough to be able to see clearly! Battery life is good as well. We upgraded the team and went to Windows pro and with the sale price, we were still lower than what we could find fully configured. We use a lot of Dell machines, so it is nice to have kind of a standard on power cords and other things. Very easy to work on and upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    light weight everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs smoothly . the design is sleek and it is lightweight. I was able to record audio with it and run office and adobe with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable Everyday Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 15 with Intel i5, 8GB RAM, and a 512GB SSD is a solid everyday laptop for students and professionals. Its responsive 15.6” touchscreen makes navigation smooth and convenient. Performance is fast for web browsing, office tasks, and streaming. Battery life is decent, though the display brightness and color accuracy are average. Overall, it offers excellent value if you need a reliable, budget-friendly workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great choice. I'm a MacBook user but needed something to use for work-related tasks and needed Microsoft Office, and I am not disappointed. This Dell is a great product - it's fast, lightweight, and sturdy and i love that it's touchscreen as well. Tiny point off due to no keyboard backlighting but it was a great deal for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Dell inspiron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life. Excellent features. Easy to use. Lightweight. Intel i5 works well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works as intended. Fast and reliable. The touch screen is amazing, making it easy to touch and go without a mouse. The computer is light enough to carry around and it fits perfectly in my backpack. The memory is adequate and I feel comfortable using an external hard drive. The battery lasts much longer than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents got me this for school. So far it’s a great laptop. I love the touch screen and the sleek design. It powers up fast and can connect your phone! Set up was a breeze and I love it

    I would recommend this to a friend