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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1147 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,147 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great performance and quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my dad it’s pretty fast for all the stuff he uses it for. I usually cheap out and within 2 years I have to change it but decided not to do that and give him a decent laptop. So far I’m satisfied with this purchase and the performance of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Business upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with my business. The first time I powered it on, the system had to be updated. Setup took much longer than anticipated. But once it got up and running, the speed and space was as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Perfect purchase for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in my late 70s and this was the perfect purchase for me. It has a larger screen and it’s not real heavy. The speed is fast and I like the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Solid Budget Laptop With Some Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for the price. I got it on sale for $350 including tax. Let's start with the pros first. This little guy is pretty fast and is very good at doing basic computing tasks such as web browsing and video playback. I have had no issues with the performance of the laptop. The build quality is solid although it is made of plastic so it feels cheap. The keyboard feels pretty good and is responsive. The screen is 1080p and a touchscreen which is nice. It is pretty sharp overall and pleasant to look at. Now for the cons. The first one is that the audio quality is pretty bad, especially when using headphones. I have experienced audio popping and crackling pretty consistently and I am a musician so this is a big deal for me. The screen is sharp but some colors look washed out and blurry. I'm not sure why as it is 1080p. 8gb of ram is not enough. Thankfully, it is easy to upgrade. I noticed some big performance gains after upgrading to 16gb of ram so I highly recommend doing that. Another semi-con is the battery life as it is pretty bad, usually only lasting 3 hours or less. If you want this for basic web browsing and other light tasks, it'll be perfect for you and will do the job quickly. If you're looking for more out of your laptop, I suggest looking elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dell Inspo Rev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was works pretty efficient. I had it for a month so far and it hasn't given me a ton of troubles. Its lightweight, quick, and reliable. Though the mouse pad does freeze up sometimes other then that no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has saved me while completing my college courses! Its Speedy processing system and long battery life makes it the ideal laptop. The high storage space is perfect for storing all of my documents for my classes. Only drawbacks in my opinion are the lack of keyboard lights and the difficulty to pair my beats Bluetooth headphones. However, this laptop is still perfect for my day-to-day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice N easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced well and easy to set up. Perfect school computer as it has small footprint and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this laptop. I like the size, the speed, the numeric keypad. I does everything I need it to do at a great price. The only thing I wish it had is a backlit keyboard. Not a gamechanger, just an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 15 inspirion is a replacement for an older, out-dated Dell model. I am very pleased with the larger screen, and of course faster operation. This is money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Light weight with great performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight laptop. Sleek design and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall I am satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves a little slower than expected. However the screen size is great and it is much lighter than I expected. One major drawback for me is it not having backlight because I work a lot in the nights with the light off. Overall I am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Maria

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for my needs. Fast and easy to operate. Really good graphics! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and storage for the price. It is just the right size to take along wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome laptop with a touchscreen, vibrant colors, a sharp display, a lightweight design, and great functionality. My kids love it, and my youngest is already asking for one of her own! They use it for homework and staying updated with school. Overall, I'd say it was a great investment. Thank you, Dell and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Great deal and works perfect for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the price, faster than I3 that I used to have. Really like the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good. The screen is nice and big and the touch screen is really helpful! Works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good laptop , with good battery . More than enough for my daily usage. Good touch screen .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT VALUE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great laptop! I love the size, how light it is and the touch screen feature is my fav

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best decision to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 10/18/24. And it was delivered within a week. So far, I haven’t had any issues. One of the features I like about this laptop…it is light in weight. The size of the monitor is just the right size for me. I also like that it has a touch screen option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch screen

    Rated 5 out of 5 stars

    Great lab top for every user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs excellent touch screen is a plus user friendly

    I would recommend this to a friend
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