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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1201 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,201 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Light weight with great performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight laptop. Sleek design and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    10/10 Gets the Job Done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly. We use it just to do small work on it, not necessarily for work. It gets the job done and the touchscreen is a PLUS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 15 inspirion is a replacement for an older, out-dated Dell model. I am very pleased with the larger screen, and of course faster operation. This is money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top for every user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs excellent touch screen is a plus user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quick, easy to use, just the right size, and can do all I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price and extremely useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these Del Inspiron laptops for our remote Call Center employees. They are a great price and reliable. We have had a few in circulation for years now. Dell makes a solid product that we are rely on. The graphics and speed are sufficient for the type of online programs run at our Call Center. Nothing too fancy but works for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 10/18/24. And it was delivered within a week. So far, I haven’t had any issues. One of the features I like about this laptop…it is light in weight. The size of the monitor is just the right size for me. I also like that it has a touch screen option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what we needed. It works great and has been very easy to set up. So far, it has been very easy to use. The screen is the perfect size. I really like that it has a numbers keypad on the right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great laptop for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with more memory and run faster than the laptop I was using for my part time teaching job. I download tons of documents everyday so I needed extra memory. This laptop has worked out great and way better than my slow HP laptop I was using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. Works great as my school computer. But it has, only once so far, gotten overheated and froze up so I had to turn it off and on again. Not a huge problem but I thought other might want to know just in case they run into a similar issue at 4 in the morning like I did and freak out thinking you broke it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is responsive. Battery is decent. I maybe get a good 7-8 hours of continuous work on a full charge. It will do all the basic things. If youre a content creator, I suggest get intel 7 or higher. Get out of S mode!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Inspiron 15 3520 - Basic Laptop w/o the Frill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces an older Dell model laptop. The computer performs adequately enough - it's the software from Microsoft that is the main hangup (i.e. - Windows 11 & Office 2021). We have no issues as yet with the computer. However, Windows 11 and the Home/Student edition of Office 2021 have caused problems. Since Microsoft saw fit to remove the email program Outlook from this version, we've had to resort to the basic email program from our online provider. Their email service is not on the same level of convenience as was Outlook 2007. The other problem is with Windows 11 and it trying to sync everything in the world which we DON'T want. Since there is no written documentation with this computer (other than their ridiculous 1-page picture sheet of the computer) trying to navigate a new OS is a hair puller at best. The Outlook mail service SHOULD be part of all MS office products, not just the more expensive versions. Lastly, written documentation regarding the operation & maintenance, etc. should be provided with all computers - period.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello UncleHank,

      Thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We are sorry to hear that you are not completely satisfied due to the Windows 11 operating system and various other issues. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will share it with our quality team for improvements on current and future products.

      Below I have provided a few links to help you with information about your new laptop:
      Inspiron 15 3520 Service Manual : https://url.dell.com/fce69e
      Inspiron 15 3520 Setup and Specifications : https://url.dell.com/7c39b6
      Windows 11 Tips and Tricks: https://bit.ly/3CQXeUa

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer easy to navigate and use. I’m actually impressed by this computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Maria

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for my needs. Fast and easy to operate. Really good graphics! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell laptop has the features I need. It is practical, light and sufficient for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can still be improve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s good. The touchscreen is sensitive enough and very light of the whole laptop, but the quality looks like cheap, hope it last longer than our office thought. The battery cannot last long, but going to the internet is fast enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good. The screen is nice and big and the touch screen is really helpful! Works really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron 15 15.6" Touch Screen Laptop -

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 good day Dell - Inspiron 15 15.6" Touch Screen Laptop - Intel Core i5 with 8GB Memory - 512GB SSD - Carbon Black Overall rating* Excellent Star rating 1. Poor Star rating 2. Fair Star rating 3. Average Star rating 4. Good Star rating 5. Excellent Your review* Review guidelines 100 good day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive laptop that's perfect for home use. Also appreciate that there's not a ton of bloatware pre-installed. Does the job and would highly recommend. Definitely a lot of bang for your buck. Touchscreen is a nice "touch" as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would Not Recommend... Read Why

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I would not recommend this laptop. The hinges on the side have broken 2 times! They broke from me simply opening the laptop. It cost me 250$ to fix it the first time and I decided to buy a differnt laptop the second time and go with a different brand because it would have cost almost as much as I spent originally on the laptop. It has good picture and is easy to use, but it is not made well and can break easy. Also, as time went on the battery life decreased significantly.

    No, I would not recommend this to a friend
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