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Customer Ratings & Reviews

Your price for this item is $568.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 663 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Inspiron laptop's overall performance and speed, with many appreciating its touchscreen and portability. The battery life and ample storage capacity are also well-received features. However, some customers have expressed concerns about heat dissipation and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-663 of 663 reviews
  • Rated 3 out of 5 stars

    Fine Budget Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, used for low demand schoolwork. Even on battery saver, the charge doesn’t seem to last. Might be a good entry level laptop but won’t hold up for extensive use, people who need something more powerful, or who need it to last a long time away from a charging area.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered, refused a refund DO NOT BUY FROM BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY FROM BEST BUY!! I have been a customer with BB for years, but I will never buy from them again. I ordered this laptop and they delivered it TO WRONG LOCATION! They even sent a picture of the package as "proof" and I can clearly see it's not my apartment. When I asked them to resend it or refund it, they refused and said to take it up with law enforcement! I'm so shocked. I'm really at a loss for words. I have so much proof on my end that the laptop never arrived, yet still they won't refund it. Worse, they continually sent me in loops, promising me a refund, then rejecting it, then investigating, then rejecting, etc. I bought a second laptop through them based on their promise that they would issue a refund. Liars! Their internal team made an "investigation"... interesting how they won't tell me how the investigation happened or give any way to contact this investigation team. I've been reading online that this is happening often especially with this garbage delivery company Roadie. THEY STOLE MY MONEY! TAKE YOUR BUSINESS ELSEWHERE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This old lady found it easy to use and had minimal adjustment from her old HP touchscreen.

    I would recommend this to a friend