Customer Ratings & Reviews

Getting use to the change from 10 to 11. OK so far so good.

Love this laptop!!!! Fast and not heavy weight. Clear screen

Love my new Dell computer. So far, it’s working great!

My original plan was to purchase another HP laptop that didn't allow me to upgrade to Windows 11. After talking with BB sales rep., settled on the Dell with more storage and same Labor Day sales price.

Very affordable, works really well. Quality product!!

My old computer would not be able to support Windows 11, The girls at Best Buy Southridge were very skilled at helping me choose the computer that would best suit my needs.

This laptop is just what I was looking for, perfect for a nurse on the job market who also wanted a little extra power for browser gaming.

Great laptop. It has lots of storage and is real fast.

Great deal! I am very excited about this purchase. I have bought dell in the past and always had a good experience

Overall, this PC Laptop works well for my daily needs.

This service is very good and the price very reasonable.

It’s a great laptop. However; it seems like the cursor disappears, and it’s harder to find it and control it, and I thought the speed would be more than what it is.

Great service staff: Very helpful and professional.

I would rate one of the two Dell computers a 5 and the other computer a 1. I would definitely rate Best Buy a 5. I ordered two identical Dell computers on October 20, 2025, and received them on 10/22. Both computers were easy to set up and ran great for three days. On the 3rd day, one of the computers would not load Windows 11, and I had to reset it back to the way I originally received it. Unfortunately, this lost all my saved data and programs that I had loaded. A few days later, I hit the power button to turn on that computer, and it would not power up. After that, I took it back to Best Buy and was told to return it because it was still within the 14 days of my purchase.

Best Buy , need more sales people in the Computer Dept. I really never got to ask questions, Cause they had a lot of customers , plus when i was paying for my stuff, they the customers were all around the Cashier area, Listening and watching everything. WE were the only customer, then everyone came.....

Recently started school again and does everything I need it to

Better than i figured it would be, speed at startup and navigating with multiple apps open is a breeze

A great price for the the exact exquipment (laptop) I needed. The staff were extremely friendly and helpful.

Only problem is the display has a yellow tint and is slightly blurry

Turns on very fast Good quality machine Good price too