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Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 518 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 518 reviews
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new laptop with Windows 11 because of the elimination of Windows 10 updates. The computer functions like a tablet witn touchscreen and apps. I think it's of excellent quality and we got in on the last day of their back to school sale. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well, great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was a slight delay of my order but when I went to the store 1 week later the Customer Service woman, I believe it was Juliana, was extremely helpful and I was on my way quickly. The laptop works very well and will suit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, only thing that we found that we don't care for so far is the power up. You must push and hold the power button on the top right for 3 to 5 seconds and watch the power light on the left side of the computer for when it powers up. Would be better if it was a lid open power up, just a momentary press of the button, or even put the light in/next to the power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, nice size screen, great price. So far feels well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer was a great buy and I really like it! It was ready to set up and does everything I need. It arrived very quickly from Best Buy. I would buy from them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop ready to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop comes equipped with enough features and speed to do my college homework and own web browsing. It is not as fast as I hoped but it gets the job done. It is geared to favor Microsoft software more than Google but it still allows the use of both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that would be affordsble and easy to use and i found the dell. All the data and programs were transferred from my old laptop quickly and efficiently. Sales people and geek squad were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works well for the tasks I need it for. It’s very lightweight, and nice look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand I trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th or 5th Inspiron. Just replaced the last one which I used at home for work all thru the pandemic. Replaced it after 5 years. Very pleased with the new one so far. Battery life is longer than previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product. Runs smooth and the battery last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, fast, clean, modern. Top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lightweight. Does what I need it to. Love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the performance and design of the laptop, it works well as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average computer at an average price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale for $359. Came pre-loaded with Windows S, so needed to convert to full Win 11 when configuring. Everything worked OK - but this is definitely an entry-level model. Build quality is low, keyboard isn't the greatest, plastic case allows bending, fan would come on regularly with only a few browser tabs open, etc. Returned for full refund and spent about $200 more to get a direct machine from different manufacturer which is much sturdier, has much higher specs, fan "never" comes on any more, etc. Definitely worth the extra $ to get a much improved model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't complain for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent value laptop. New Sodim slots so bought a second 8GB stick for $9 on ebay and upgraded it to 16gb. No complaints of it. I bought it to do tuning on vehicles and it does it just fine. Pretty low HP stuff but it does it all fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school & The Sims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the laptop for a little over a month now. I mainly got it for school & it has been great. I also use it for playing the sims & I definitely have a lot of mods in my game and it still moves pretty fast. I haven’t had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 15 inch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable size easy to carry in case easy to use and fast in performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure buying a laptop. The sales girl was extremely helpful and pleasant. The laptop is great, just what I needed. I brought it back to the Geek Squad. Extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptops is great an brand new. I love the screen and the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch screen and excel productivity machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and quality for the price. touch screen is a great feature

    I would recommend this to a friend
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