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Customer Ratings & Reviews

Your price for this item is $377.99
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The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 525 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Inspiron laptop highly for its overall performance and smooth operation. Many users appreciate the touchscreen feature, good speed, and ease of use. The laptop's battery life, size, slim design, and lightweight nature are also well-received. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 525 reviews
  • Rated 5 out of 5 stars

    GREAT COMPUTER 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had overall Great experience with the Salesmen and STAFF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. I purchased onle Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs, ordering and delivery was fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very helpful clerk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She helped me get the right computer at the right price. Well it's very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fantastic, took time with me and made purchase go very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a good price. Would recommended .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound product, sturdy and a good value for the price st bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for daily users.excellent while using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Great customer care and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence product, I am ready to success in my work with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SanDisk flash drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Happy with sanDisk drive for storing data .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop to own. Quality was good, and it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my use. Enjoying it! Really is a Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Smooth easy process. Had what i needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer overheated on day one. The backspace key jammed and the cursor didn't work properly. I was very disappointed because I really liked my first Dell.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell product is fine. Microsoft 365 is confusing. I had the 365 on previous Dell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! This is exactly what i was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not delivered to Address but Refund Denied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after receiving the delivery notification, I contacted Best Buy Customer Care. The representative acknowledged it was a backend error and assured me that I would receive a refund. When I asked about the item being delivered to the wrong address, I was told FedEx would handle it, so I did not take any further steps at that time. Now, after more than a week, I’ve been informed that my refund request has been denied. This feels unfair and inconsistent, as I acted promptly based on your team’s instructions and had no control over the incorrect delivery caused by an internal error.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunate Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not meet my expectations, and I returned it. It did not always start up properly and within 2 days, I got a message saying the charger was not compatible with the device. The sound quality was also extremely poor and muffled sounding.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with windows 11...and screen is small

    No, I would not recommend this to a friend