Customer Ratings & Reviews

Decent enough computer, comfortable layout, good speed, easy enough to set up if you already had one before. Touch screen works well, the # pad on the side is great. The only reason I'm not giving 5 stars is that the sound for calls is absolutely horrible. You must use a headset and not the speakers. The same goes for watching movies on it. That said though, catch it on a sale like I did and its a good investment.

This laptop is one of the best that I have used. Much faster and battery life holds a charge very well.

I love Dell laptops. The good thing about this one is that it has an i5 processor so it is super fast, and it also is a touch screen. And it is priced cheaper than other retailers.

Great laptop! Good size, fast speed and a good price

It runs Smooth touch screen is amazing no issues battery lasts me 2 days

I did have to have the "included" stuff cleaned up by an IT tech, but it runs smooth and great. Never been a big fan of Dell - but this one is pretty awesome :) Best Buy CSR's were great as well - ordered over the phone since I had so many questions and both reps I spoke with were super helpful and polite.

So far so good, has all everything I need as far as speed and memory. Also a great price point. Bought to replace a Lenovo laptop that the screen starting coming apart. This Dell seems sturdier that my Lenovo, however the battery does not last as long as the Lenovo.

Good size and it’s touch screen so it even better and easier

My new Dell Inspiron 15 is everything I need and wanted it to be. It's a great updated version of my 8 year old Dell Inspiron which is perfect since I don't adapt well to change. With the Geek Squad transferring all the data from my old to the new laptop, it was easy to pick up where I left off. It's also great that it has Windows 11. I couldn't be happier with my new purchase and the service I received from Best Buy!

Good product works great and love the touchscreen included in the computer

Laptop is light weight, easy to use ?and fast. Love it!

I purchased this as a "temporary" fix when my old laptop died. I had low expectations for it, as I only needed something affordable and temporary. It has surprised me! I love it. The keyboard is so smooth and easy to use. It has done its job wonderfully so far, no complaints here.

I love this laptop! The screen is large enough to comfortably view and the laptop is so user friendly! Thank you BestBuy for carrying it!!

Works well and screen is easy to see. Wish the keyboard had backlit keys. Battery life could be a little better but overall I really like this laptop.

Snappy fast laptop except you should be careful what RAM you install. Doesn't take just any brand. I bought this with a Corsair upgrade that the motherboard just didn't like. There are light codes you can look up on Dell's website to troubleshoot if the RAM is not compatible. Very nice though.

easy to setup and begin using pretty fast and great for general browsing

Love the size and its lightweight. So far the speed and storage is adequate for my sons browsing and school work.

All that i needed. Very fast and easy to use computer. The touch screen makes it even better. Excelent for work and school

Order was received quickly and safely. So far the laptop has worked well, however there was one evening where it kept glitching in and out for a period of 10-20 minutes. Since then it hasn't happened again, however it did raise a slight concern. Something we'll keep an eye on. Overall though we're happy with the purchase.

Quick processing times. Love the light, sleek look