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Your price for this item is $1,377.99
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The regular price is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 31 reviews

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94%
would recommend
to a friend
Page 1 Showing 1-20 of 31 reviews
  • Rated 5 out of 5 stars

    Quality laptop. Fast.

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    Posted .

    Change is good. I had been using an Acer which was literally falling apart.So after writing down what I wanted. I started going thru laptop reviews and decided on this one and I am quite pleased with my decision. Time will tell, but right now I love the speed,,,EVERYTHING is faster and I enjoy the 4K screen.

    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Not Bad

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    Posted .
    Owned for 1 year when reviewed.

    Well, we've had trouble in the past with Dell laptops, so I was a bit leery to get this one. However, for the most part it has been a great laptop. Occasionally it goes to the black screen of death for no reason, but it seems to always be fine after a restart!!

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    Owned for 1 year when reviewed.

    Love this laptop. Battery life is good, the battery itself died on me within 2 yrs. Still getting plenty of use out if it.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sharp screen

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    Posted .

    I bought it while it was the deal of the day for $900 and it is a good working laptop. The quality of the picture is awesome especially the blue color of the screen is fabulous. The bad sides are the keyboard, which does not include the number pad and the sound comes from the back of the laptop which I do not like, but still the sound quality is not weak and could be assumed acceptable.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I didn't know I needed 4k

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    Posted .
    Owned for 7 months when reviewed.

    We bought this for my wife as she is starting her photography as a business and I wanted to to have her own computer for it. The specs and features are great (face ID to log in...). I wasn't a huge believer in 4k (I'm done being an early adopter) but after seeing her screen, we're in the market for a 4k tv and have started buting 4k Blu-rays. The colors are so rich and crisp. We pulled up YouTube and watched a Disney fireworks show and I was absolutely stunned.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife thinks it's great...

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    Posted .

    My wife thinks it's great...She had a high-end HP that I bought her, it started giving her trouble after only two years, disappointing!...I've always been a Dell guy and when I saw this on sale, I grabbed it for her...She does a lot of Photoshop and Lightroom so she needed power, lots of ram and a great graphic card...Bingo a winner!!!....

    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    Owned for 1 year when reviewed.

    Clear picture. Fast. Easy sign in with facial scan in 10 or so seconds from start up.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    Owned for 1.5 years when reviewed.

    This computer is super fast to load when it starts up and we love it. We have owned many Dell Computers and some other brands and this is the best laptop ever. The customer service at Best Buy is also fantastic.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .

    It's great product and my son is really loved it. It's a great product for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    Owned for 10 months when reviewed.

    Very great laptop, fast processor. Touch screen is also great. Would definetly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s laptop

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    Posted .

    Purchased for my wife and she desired a laptop that performed better than an old one she had. It has an Intel i7 processor, 16 gig of ram, and a 512 GB SSD. Also has touch screen, facial recognition, higher screen resolution, and a back lite keyboard. She is very happy using it because if boots up quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Other than Loudspeaker & Fan sound, Great

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    Posted .

    Two very basic and annoying problem with this laptop are- 1. Fan sound - the fan always makes sound, I had much older laptops before and they didn't do this. Sometimes it's so much that it feels like there is a Jet engine running in my desk !!! It doesn't matter how man apps running. The sound is almost permanent. 2. Loudspeaker - frankly speaking it's really bad. I played Avengers Endgame theme song on loudspeaker and at some point it sounded like my laptop is gonna explode. There is a lingering "screech" sound coming from the side of SD card port. In both cases, I am dealing with these problems by using a headphone pretty much all the time. I don't wanna go through the trouble of a return. Other than these 2 issues, laptop seems great. I do hope DELL fix this. It will become a TOP rank laptop if they resolve these.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Faysal,

      Thanks so much for your review. We're sorry to hear about the fan noise that you're experiencing as well as the sound quality. We'd recommend that you update the BIOS on your computer to help with the fan noise:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      If you'd like to see if your fan noise can be improved we'd recommend checking to make sure that your drivers are up to date: https://dell.to/2HDJrG0.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    Owned for 9 months when reviewed.

    Good laptop. Very powerful. Battery so so. Warranty was great.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .

    My old laptop was driving me nuts because the response time was so slow. I'm glad to say this one is much quicker to start up in addition to fast response times. The facial recognition to unlock it is pretty slick as is the backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop with SSD and ram

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    Posted .

    Got it for $500 off open box and am.easee. My wife uses it for her business and so far so good. It starts quickly and has been very functional so far. No complaints.

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    Owned for 1.5 years when reviewed.

    Nice laptop when i got it. great performance and i like the Dell laptops with 4k screens. Would buy again

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Looks good

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    Posted .
    Owned for 1 year when reviewed.

    It does what it should do. The screen looks sharp. One thing I didn't feel well is the sound when running seems a little louder than the other Dell I purchased with almost same hard wares.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .

    As mentioned in the title, great for school. Runs smoothly. One problem it has is the heat and battery. Battery only lasts about 3-5 hours. And the cpu heats up so much it makes my table slightly warm as well.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    Owned for 1.5 years when reviewed.

    It’s help up well for about a year. No issues what so ever.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    very good

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    Posted .
    Owned for 1 year when reviewed.

    I got a very good deal, $500 cheaper. You can't miss it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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