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Customer reviews

Rating 2 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Condition, Packaging

    Rated 1 out of 5 stars

    Not a good buy..!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY Disappointed w/ my purchase. Had to returned a soon as I received. When I got the box, it wasn't packed in a safe manner as expected. When I opened the box, the laptop box looked like it was re-packed (maybe a display item or an "open box" laptop), don't know; but I was charged for a NEW LAPTOP..!.when I went to the store to get a new one, they told that they didn't have it anymore; they even checked in the system. I guess I was right. I took some pics before returned for a refund..!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Nice Computer with bad hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hard drive died the second day I used it and I had to return it for a different computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      shakimiod,

      We're glad to hear that you liked the specifications of your new Dell laptop. We're sorry to hear that the computer crashed on you but please keep in mind that Dell's Technical Support Team is always available to help you if you need it.

      Dell's products also come with a One Year Limited Warranty if the issue cannot be resolved by the Technical Support Team.

      We're sorry to hear that you decided to return your computer but we hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Work assignments

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awhile back to complete work assignments. It works as advertised for my needs.

    I would recommend this to a friend
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