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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 764 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15.6" 2-in-1 laptop's touchscreen functionality, ease of use, and performance. Many appreciate its lightweight design, long battery life, and fast SSD. Positive feedback also highlights the stylish design and affordable price. While some users experienced issues with the fingerprint reader and occasional overheating, the overall sentiment is highly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 764 reviews
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dell Inspiron 15 7000 2 in 1 laptop. I love it but not the keyboard. The keys and keyboard are grey with very light blue letters. I can't see the letters because they are way too light. I'm thinking of returning the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop, needs better packaging for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very smooth transition for the 2-in-1, screen quality/color/contrast is amazing, the backlight is nice as well. The box did come really beat up & not with a lot of padding or protection around the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for high school freshman!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 14 year old stepson who is a freshman in high school. It was an open box purchase and I got more than I bargained for. This 2 in 1 is perfect for my stepson to use in his class work at St. Rita High School.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice update!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the 2in1 feature of this model. I bought this to replace an Inspiron several years old. To me it is simply a newer version of the same thing I had but I didn’t realize how much I would enjoy the modernization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but the sound...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great but the sound it is okay. I have noticed that the speakers (when you are watching youtube videos) they sound like they are speaking underwater, but when you are listening to music, they sound great. Easy setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even with the craziness going on the service was as great as always. when my laptop died I originally was going to return it for repair but then because of the estimated two weeks after the call decided to just purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just learning all the features but I am very pleased. My biggest problem is getting used to Windows 10. I don't think it is as user friendly as Windows 7. The people at Geek are wonderful. They are very knowledgable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer however I am not impressed with the fingerprint reader it continues to tell me, that my finger is not mine. I continually have to use my pin to login. Other than that I love this computer and the ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer startup is very fast. Been using it for video chat and battery does drain quicker than I expected. Otherwise it works as expected. The operating system is interactive and easy to explore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad machine....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for light workload and a few projects that require I carry a computer with me. I realized pretty quickly that it wasn't going to be fast enough for my taste, so I gave it to the 14 year-old in the house who is using it for some light gaming. She loves it and claims the graphics are "awesome" (I have to admit they ARE pretty darn good). I have owned a number of Dells and will continue to buy them, I just realize now I need a much more sophisticated model, so that's what I will look for. Oh, the 18 month no interest deal made it even sweeter.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Doc51,

      Thanks for your review and honest feedback. We're glad that you were able to find someone who can make good use of your new computer. If you have any questions about the computer you can always check our Product Support Page here: https://dell.to/2WwLt1J.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    FAST, FANTASTIC VISUALS (SCREEN)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is represented to do...However, I wish the salesman had told me I could get a 2T hard drive for a measly $275.00 additional dollars. I've been back to Best Buy 4 times and I'm finally getting the larger hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop for learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to use for at home Learning of some apps such as Power BI. So far it’s been great. It’s doing what I needed, has plenty of memory, was ready for pick-up when promised. I’m glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for college students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer for homework, social media, and doing research for class. In my opinion, it has the same optics (backlit keyboard, numerical keypad) and works just as well as its Apple counterpart. 10/10, would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Kept getting really hot, very big had 2n1 but the

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kept getting really hot and turning off. Not a good camera, the body was s little damage. It jept getting really hot and not holding a charge long.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Teena,

      Thanks for your review. We're sorry to hear that your new laptop is getting too hot for you. Here are some tips to keep your computer operating at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you'd like to extend the life of your computer's battery, you can try these tips:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Speed, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast laptop with a bad keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fast Dell laptop. Boot and shutdown times are blazing fast. Not instantaneous, but within seconds to shutdown or to boot screen nonetheless. Set up was typical windows 10 and that is not a bad thing. I did find that I had to initiate further Windows 10 updates which I had not had to do with another manufacturer's unit. But thanks to the speedy processor and ssd, updates were briskly installed. CONSTRUCTION This is a very impressive aluminum bodied machine with Dell logo in chrome. This unit was not particularly heavy but it had some heft to it - a quality feel. The screen was beautiful and had a very narrow bezel around it. THE KEYBOARD Awful. There is a reason some companies have aluminum bodied laptops with BLACK keys instead of aluminum looking ones. Quite simply the keys were almost impossible to read in any light even if they were backlit. Thankfully this problem with a bad key construction choice can be remedied if you are using this like a desktop where you could install an external keyboard and/or mouse. I did not find any glaring issues with the trackpad. OVERALL IMPRESSIONS Very fast as noted; full-sized HDMI port for installation of an external monitor (yes!), several usb ports; no dvd player was present though you can add external which is not a demerit. I liked that the power button was surrounded by white so that you didn't have to hunt for it - a plus since the other keys are awful in clarity. Quite simply black keys would resolve this awful keyboard's issues. This is a quality laptop that has the speed to do more than basic tasks; it is not small and portable, but if you use it for a desktop replacement, then this is a very good choice. And it also has a touchscreen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop for most uses.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the key board. It is silver with white letters the back light is led white. So if you are in a dimly lit area you cannot read the keys at all. I only bought the dell over the HP because of the 10 keyboard. Not of much use most of the time. Dell should design some of there computers for functionality instead of style, I am sure the laptop is adequate. I have misgivings over the way the salesman pushed. I am an older citizen have worked with computers all my working years.I am upset with the push at best buy not necessarily the product,

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Emme,

      We're sorry that you're unhappy with the way that your keyboard's backlighting works. Here are the ways that you can adjust the settings or turn off the backlighting on your keyboard: https://dell.to/3bOZUV2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish shipping could've been faster but I did want it shipped to a specific store, and with the epidemic it was understandable. However, the curbside pick up was quick and im enjoying my new 2 in 1 laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is always my computer of choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and with the whole purchasing process, except for the fact that nobody seemed to know how to do a tax exempt purchase that worked. So I had to pay tax on my laptop for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 15.6" 7000 2-in-1 Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD + 32GB Optane - Silver was the best touch screen that I have purchased. You get more bang for your bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son needed a new computer for college. So we ended up going to Paramus, bc they had the dell computer that he wanted. The were extremely friendly and very helpful to us!

    I would recommend this to a friend