The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 5 out of 5 stars
Great home user laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great laptop for home use. I’m not stressing it by any means. But everything I need is here, including the most recent operating system.
It is very thin but has a nice display. Snappy performance.
I would recommend this to a friend
Rated 1 out of 5 stars
Dell doesn't honor warranty
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine was fine, just what I needed - AT FIRST. Bought it end of December '24, it was delivered early January '25. By March 10, the battery would not charge when computer is plugged in. "Does not recognize battery" messages daily. Took it to MicroCenter as Best Buy would not service it without charging me. At least MCtr has great reputation. After over a week, Dell refused to honor its warranty claiming their remote test says battery is fine. The battery may be fine, but the machine still refuses to recognize it. I am very very angry. Currently trying to contest Dell's warped logic. I once loved Dell and that's why I purchased this model. I do not recommend Dell any longer
No, I would not recommend this to a friend
Rated 4 out of 5 stars
what i needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good product, easy setup great price, fills all my needs
