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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,222 reviews
  • Rated 5 out of 5 stars

    Great Laptop For The Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Laptop Answers Most Of Your Daily Tasks. If Your Not Into Playing Computer Games, You Will Be Satisfied. It's Also Great For Watching Your Favorite Movie With Awesome Stereo Speakers. Make The Purchase, You Won't Regret It.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a brand new computer with nothing on it, it is slow to do any thing. When I went through the initial update the program, W-10, had a mini crash. I could start it, but that was all. After restart (about four four times) it finally started working while I was in the process of returning it to the store. It is still in its box waiting for me to open it again someday.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Allen,

      We hope that once you open your computer again that you will not continue to experience the issues that you were facing. If you continue to experience crashes after starting your computer up again you can follow these steps to diagnose your crashes:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page -  https://dell.to/2GN1CaJ.

      You can read the full article here - http://dell.to/2u98Cct.

      We hope this helps your computer operate the way you'd like it to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer 1 day and returned it..it qas super slow right out of the box..before I had even put any of my programs on it.so I returned it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slowest Laptop I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the lapto for a couple of weeks and decided to return it because it was painfully slow (AMD Chip/Dell?). I changed the antivirus to see if that helped but nothing. Without a doubt, this is the slowest laptop I have ever owned. And the worst thing is, I bought it online and the store didn't want to accept my return bc it had been more than two weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just for simple internet browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine for simple internet browsing, but its underpowered for anything else. I returned it, and got an i3-powered laptop wth 8GB of RAM. I am so glad I got the upgrade.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the type of work I do, this was not the best laptop. It shuts off often when I try to open up a software and the internet. This would be ok for a school kids but not for my business

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Ljones,

      Thanks for your review. We're sorry to hear about the crashes that you've been experiencing. We'd recommend the following tips to diagnose your crashes:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2GN1CaJ.

      You can read the full article here - http://dell.to/2u98Cct.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Lightweight

    Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, excellent graphics. Yet the one we purchased had serious internal issues. So, we returned it and purchased a different laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i have bought this laptop i have used it a few times because it is super slow. I regret this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dell was actually recommended to me by the IT guys at work, after research I chose the Dell 1500, it’s a really good and quick computer, allows me to complete work easy and quickly. Easy to set up, good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moneylessmom

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for my part-time job. I visited Best Buy Valdosta and found this one at a great price. I no longer have the job, but use it to stream Hulu. A great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this to replace a laptop that belonged to one of her patients at work, which was damaged by another employee. This was actually an updated version of the damaged laptop, so the patient was very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Dell laptop for my 9yr old daughter because it was really cheap. Didn’t expect much but also didn’t expect it to be so slow.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Rich6485,

      Thank you for your review. We're sorry that your daughter's computer is performing a little slower than you'd like it to. If you'd like to try to speed up your computer we'd recommend that you run the Windows Performance Troubleshooter by following these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your daughter's computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for web surfing and word docs! This is a great price for a budget laptop. Gets the job done for simple tasks. I may upgrade to a SSD hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    good starter PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is good for a beginner but I would not recommend it. Its slow for basic task and does not have much storage space.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I shouldn't be, I mean, it's a $200 laptop.......but this thing is TERRIBLE. I literally bought this for word processing, that's it. It takes about 3 minutes for Microsoft Word to open. Chrome? You're looking at about 4 minutes. Maybe I'm an idiot for expecting this to be somewhat tolerable. I am highly disappointed in this product, and would not recommend it to anyone, EVER. Not even if there was a fire!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      97SuperZ,

      We're sorry that your new computer is not performing the way you had hoped it would. We'd recommend removing some programs that you do not plan to use on your computer that may have been pre-installed. Here's a list of programs to consider: https://dell.to/2JruiaG.

      If there are programs you'd like to remove you can follow these steps:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      You can also run the Windows Performance Troubleshooter to see if there's a way that you can speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter because the one she had was so slow. She is elated she has this laptop because it move from screen to screen fast. I will recommend others to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase went smoothly and the delivery time was perfect. My computer was delivered in excellent condition and I'm enjoying the new feature of my latest model Dell insperon laptop. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just what I wanted but now some of the software is expiring and I didn't expect that to happen . Now more money to renew my office. Everything on there should at least be good for a year not 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my child care center. The toddler staff will be using it for creating forms and doing other simple Word functions. It was very well priced and has all the features we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM HAPPY BUYING THIS LAB TOP, JUST NEEDED A SIMPLE LAPTOP, INSTEAD OF UPDATING MY OLD ONE, THANKS TO BEST BUT AGENT WHO HELP ME COMPARE, AND CHOOSE THE BEST FOR WHAT I NEED. 5STARS FOR SURE TO ALL.

    I would recommend this to a friend