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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,222 reviews
  • Rated 3 out of 5 stars

    Dell Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys her laptop and likes the touch screen ability. She use it of her school work and to also watch her shows at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, prize and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop and fast but if you ( i recommended) after start new laptop download again system Windows without lots of junk apps don't need you computer .....after you get fast cumputer....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow laptop, if looking for speed look elsewhere, noisy hard drive even when on stand by but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Foundlacking, Thanks for your review and we're sorry that the speed of your computer is not what you were hoping for. We'd recommend that you run the Windows Performance Troubleshooter to see what you may be able to do to help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    The laptop works great & the help was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a mini laptop and the one we wanted was on sale. Plus we were able to enroll in a care program with the Geek Squad that paid for itself at the beginning. Couldn't be happier!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow processor; one side of mouse stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse on keyboard really temperamental; left side of mouse stopped working within two weeks (but I couldn't wait a 1-2 weeks to get fixed and Best Buy wouldn't swap it out. Processor is really slow. Dell does a lot of updates (for gaming etc.,) that uses a lot of memory - which isn't necessary for my needs. Dell doesn't explain what the updates are for - so every update I get to waste time researching what they are.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow. I purchased an hp for around the same price a year ago and it was much faster than this.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      RB75,

      We're sorry that your new Dell computer is not meeting your needs. We'd recommend that you run the Windows Performance Troubleshooter by following these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these steps help your computer run at the speed you anticipated.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for student use in my classroom. I found that these computers, while a great price, would not connect with most wifi networks. I had to return them and purchase something that would work in my classroom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell has always been popular for having good computers. We are very satisfied with this laptop. Easy instructions and set up. Good quality. I would highly recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the speed of the computer. I am basically using it to surf the net, not d/l anything onto computer or adding programs and it still runs slow

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Gary,

      Thanks for your feedback. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Great basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution. Simple laptop for work/home use. Touchpad is a little too sensitive and opening programs seems to take longer than they should.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Gunnie,

      We appreciate your review and we're sorry to hear that your touchpad is more sensitive than you'd like it to be. We'd recommend re-calibrating your touchpad with the following steps:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      If your computer is running slower than you'd like you should run the Windows Performance Troubleshooter to see how it can run better for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help with your computer.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for internet browsing & I ended up returning it after two days. It was extremely slow!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for internet browsing, but that's about it. Don't expect to do any hardcore computing. The HDD runs alot. It even burned out an SSD.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Drew,

      We're sorry that your computer is not performing as well as you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if your computer can run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for several months and cannot believe how well this operates. Very nice basic, no frills model for the person that just needs to pay bills and read social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THAT'S A GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL HAPPY FOR MY COMPUTER IS VERY CHEAP AND THE PRICE WAS THE BEST INCREDIBLE I WILL RECOMMENDED TO MY FRIENDS BUY IN BESTBUY WHERE IS THE PRICE U CAN'T FIND IN ANOTHER STORE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have boosted productivity with this 15.6-inch Dell Inspiron laptop. Its AMD A6 processor and 4GB of DDR4 RAM let me multitask efficiently between programs, I also like the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows O.S. doesn't work properly. Really SLOW

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD/cd drive does not work. Went out right after the warranty was up. Thanks to BestBuy for helping me fix it...NOT

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its an ok lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually a fan of Dell, but this lap top isn't the best. Sometimes you can't get the screen to come up when you want to type your password in, you have to remove the battery. It has way to many notifications that pop up. And the screen is alway darker then I like. The only time it's not is when it's plugged in and that's another thing the battery life is not that long, I'm having to plug in after 2 hours, my old Toshiba lasted a whole lot longer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello erhodes,

      We appreciate your feedback and we're sorry to hear that your computer's battery life is not lasting as long as you would like it to. We'd recommend the following tips to help your computer's battery life last longer:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      We hope these tips help extend the life of your battery after it is charged.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    The my Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second laptop that I have bought in 10 years and the second Dell laptop. I have been very impressed with Dell both times... I am a happy customer. Thank you Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my old Dell. Very little lag time. It is everything I was looking for in a home computer. I found out it works well for my work from home. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm still trying to figure out the new software, but computer is nice, light wt, large screen. Based on my recommendation my mother in law and sister in law both bought one.

    I would recommend this to a friend