Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,222 reviews
  • Rated 2 out of 5 stars

    Save the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is what you get for the price. the screen is terrible it has like a heavy dose of antireflective coating on it. the brightness is dim, and in sunlight it becomes harder, and if direct sunlight hits. You cannot see anything. The performance is what you would expect, its not amazing, nor is it terrible. The moment you turn on the fans, there on the whole time. Id save the money and purchase a much better build quality laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Teq91,

      We're sorry to hear that your new Dell laptop is not everything that you had hoped it would be. If you are having trouble with your computer running slow we'd recommend running the Windows Performance Troubleshooter here:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      If your fans are constantly running you can try to update the BIOS on your computer using these steps:

      Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      We hope these tips help your computer run better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Too slow.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this as just was much too slow. I’d recommend buying something better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    good but slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to replace my old one and had a small budget. It was a good buy, but slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay, it’s good. It’s basically the bottom of the line computer. Nothing fancy about it. It’ll do what you need to do though.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello AcBooey,

      Thank you for your review and we're happy to see that your computer is meeting your needs. If you have questions about your computer you can check our Product Support Page here -https://dell.to/2GN1CaJ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    It's the mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse should be centered on the computer. I have to touch it just right for it to work. The spot to touch varies each time I use it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      thetubaplayer,

      We appreciate your feedback. We'd recommend that you try these tips to help calibrate your touchpad:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      We hope that after you follow these steps that your mouse will perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Perfect upgrade from windows 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my sister whose laptop computer was failing. She uses it often for e-mails and advertising her singing group. It is a perfect fit for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a choice between the touch screen of another make and model or the CD/DVD player which this one had. It performs well for the jobs we need it to do;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super reliable computer and good price.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I ever bought not the fastest but super dependable, my daughter uses this for her university and is just reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a friend and she has had absolutely no problems with it. She is an amateur photographer and uses it mainly for that as well as personal enjoyment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its too loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs loud out of the box. You can hear the speed of the fan constantly going up and down. Everything else about it is OK.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Larry,

      We're sorry to hear that your computer is running louder than you'd like it to. We'd recommend the following tips to help with your system noise:

      A: Cleaning the Vents

      1. Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through.
      2. Turn off the system.
      3. Remove all power sources: Unplug the AC adapter and remove the battery, or unplug the desktop power Cord.
      4. Use a compressed air can to blow the dust out of the vents. Be sure to hold the can at an upright angle (near 90 degrees), and hold it 15-20 centimeters (6-8 inches) away from the vent.

      B: Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer.

      You can read the full article here - http://dell.to/2ENlXfz.

      We hope these tips help your computer run quieter for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    nice computer for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store clerks were polite store was well organized. when Ihad questions about the use of my new computer the geek squad answerd my guestions and solved the problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too basic even for me

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and it stopped working within a year. I suppose you do get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery is junk

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my husband about 16 months ago. The battery is no longer working and receives a message to replace it. No, he does not keep it plugged in charging at all times. It's crazy to have to buy a battery almost the cost of the computer. It's just maddening for it to only last just over a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Shockingly unresponsive, slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have thought any modern computer could be so unresponsive and slow. I can't say whether the problem lies with the hardware or software, but this machine is almost unusable because you don't know for the longest time if it is responding to your command or not.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi BigDog,

      Thanks for your review. We're sorry that your computer is not working as fast as you'd like it to. We'd recommend removing any programs that you do not plan to use. Here are the steps on how to do this: Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      We'd also recommend running the Windows Performance Troubleshooter by following these steps: 1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    great computer. easy set up great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees use this computer to log in and out of. There are a couple of employees that are not computer savvy. This computer has been easy for them to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my college age son; unfortunately we were disappointed. We were expecting more functionality for the price.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Sammy, Thanks for your review. We're sorry that this computer is not completely meeting your needs. If you have questions about your computer you can always view our Product Support Page here - https://dell.to/2GN1CaJ. We hope that these articles will help answer some of the questions that you have.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a lifesaver. I had to purchase at the last minute and was looking for a good deal as well as a quality laptop and I definitely got both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap But we will see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The specs are not great but the price was reflective of it. It was a gift, I am sure thy will let me know if it works well or not.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Little slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little unhappy with the performance.. seems everything seems to run slow from the beginning

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Brice,

      Thanks for your review. We're sorry to hear that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are any ways that your computer can run faster for you. Please follow these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I came in looking for another product but was referred to this one instead and very happy I was because this is so much better than I expected.

    I would recommend this to a friend