Customer Ratings & Reviews
- Model:
- I3565-A453BLK-PUS
- SKU:
- 6190769
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Not pleased at all
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went and consulted with Best Buy techs regarding a laptop. I told them I needed a basic computer that could hold my ipod songs and to be able to watch movies. I hate this laptop and dont use it. It's super slow and gives me issues all the time I specifically said I didn't want a slow computer
No, I would not recommend this to a friend - Cons mentioned:Speed
N/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow,slow,slow Regret purchasing this laptop. Will probably buy a different one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .MS1222,
Thanks for your review. We're sorry to hear that your computer is performing slowly for you. We'd recommend running the Windows Performance Troubleshooter to see if it will help your computer perform better for you:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
Great basic Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great laptop. I originally purchased for school purposes. It has everything I need. It's a good size, and I like the keyboard.
I would recommend this to a friend- Cons mentioned:Performance
Nothing but trouble so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 of those laptops. One rebooted randomly even during the initial setup. I had it replaced by Best Buy with another similar laptop. I had issues of these laptops not booting. Very sluggish slow performance. I think these laptops contain a bad batch of hard drives. I would say these laptops are not worthy of the Dell name.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Eddie,
Thanks for your review and we're very sorry to hear about the start-up troubles that you're experiencing with your new laptops. Here are some steps we'd recommend you try if you are having trouble booting up your computers:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
We hope these tips will help with the start-up issues that you are facing.
Best,
Bryan
1-800-624-9896
Slow reaction time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my mom to use so we can video chat. It’s slow click reaction time has her frustrated to no end.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Xylemroc,
We're sorry that the click response time on your mom's laptop is not what you were hoping for. You can follow these steps to re-calibrate the touchpad if you'd like:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
We hope this helps the click response time improve.
Best,
Bryan
1-800-624-9896
Great laptop for your basic needs at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy computers for a lot of customers who don't really understand them, so they trust me to buy one for tem and set it up. Kind of make it fool proof.
I would recommend this to a friendComputer is what I thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales was great. Geek squad was uninformed and dismissive. Very poor. Would have rated higher if not for the geek squad.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Valued Customer,
We're sorry that the Geek Squad team was not very helpful for you. If you ever need to reach out to the Dell Technical Support Team you can reach them here - http://dell.to/2sH7Qlm.
If you have questions related to your computer you can check out our Product Support Page here - https://dell.to/2GN1CaJ.
Best,
Bryan
1-800-624-9896
Best price for this guality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my brother in law who's old computer was outdated and had a video..it was cheaper than having it repaired and my time to work with it.
I would recommend this to a friendNot worth the price tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my grandmother to replace the last laptop she had when the motherboard died, but even just setting everything up on this for her was not worth it. It is so very slow. It might get the job done, but when it takes forever? Unfortunately she refused one with a bigger price tag, that would actually do what it's supposed to when it's supposed to, instead of a while down the road.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .maggie,
We're sorry to hear that this new Dell laptop is not running as fast as you'd like it to for your grandmother. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up this computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these tips help your grandmother's computer perform better.
Best,
Bryan
1-800-624-9896
Dell computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it as a backup computer and it has served the purpose well. it does exactly what i wanted it to do
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the low price I was unsure if it would be what I needed. It is everything I was hoping it would be and more. The Widows 10 was such a bonus.
I would recommend this to a friendI appreciated the help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was easy to work with. I wish I could remember all he showed me how to do! It is good to know I can get help whrn I need it. Thanks.
I would recommend this to a friendgood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for the price paid, it have all the extras that you need like Bluetooth connection and memory reader to easy transfer information.
I would recommend this to a friendOk for family use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell has a good product but this item has limited storage. Great for a older person who does not use a lot of apps.
I would recommend this to a friendBrand response from YourDellTeam
Posted .LadyJane,
We're sorry that the storage on your new laptop is not what you were hoping it would be. We'd recommend looking through the programs installed on your computer and make sure that you plan to use all of them. If you'd like the follow the steps to uninstall any programs you do not plan to use you can follow these steps: Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.
Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.
1. Press the Windows logo key + R on the keyboard.
2. In the Run dialog box, type appwiz.cpl and press the Enter key.
3. In the list, select a program and click Uninstall.
You can read the full article here - http://dell.to/2tSulGV.
We'd also recommend storing files with Microsoft One Drive in the cloud so that they do not take up so much space.
Best,
Bryan
1-800-624-9896
Dell - Inspiron 15.6" Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money Dell - Inspiron 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive - Black
I would recommend this to a friendDell computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Dell computer came on time and it is running great. I brought my computer in 2018 and no problem so far.
I would recommend this to a friendGreat Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for everyday use. Probably not a gaming computer, but is definitely reliable and gets the job done and works very well.
I would recommend this to a friendnice Laptop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband just uses the laptop to get on the internet and Facebook and save a few pics so it works fine for that.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Briana,
We're so glad to hear that your computer is working well for you and your husband. If you do have questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.
Best,
Bryan
1-800-624-9896
love my new dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little unsure when I purchased this laptop but all of that went away as soon as I used it. This is one of the best laptops out there.
I would recommend this to a friendGreat neat laptop gift for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Dell Inspiron 15.6 for her to work & play. She really enjoys how fast and easy and mobile to take everywhere you will love it.
I would recommend this to a friend