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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,222 reviews
  • Rated 5 out of 5 stars

    An awesome laptop. Best I've owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Very up to date, I use it only for digital multi-track recording for myself and my band. Very efficient and durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the laptop because I take online classes. The laptop is ok but it is a little slow when Booting up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to store purchase this laptop and they did not include my free item which I think was antivirus software.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Alejo,

      We're sorry to hear that your purchase did not include an item that you were looking for. We'd recommend following up with Best Buy's Customer Service Team here - http://bit.ly/2v2IVhI.

      We hope that they are able to help you resolve your issue.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight , easy to carry around . An attached mouse would make using the key board easier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is cheap, yet it works very well. For people that want a cheaper computer with decent specs, this computer is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is a good laptop once u add more memory and add a few things to it and make some adjustment to it. it turns to a good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box laptop for a real bargain. It’s not the top of the line but, it works perfect for the applications I needed it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for a student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for a student to use. I would not recommend for business or gaming. Not enough umph.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jake,

      Thanks for your review and we're glad to hear that your new computer is meeting your needs. If you ever have any questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slowly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop running very slowly, really I don’t happy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Valued Customer,

      We'd recommend running the Windows Performance Troubleshooter to help with some tips for your computer to run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Another great Dell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great in terms of the processor and lighted key board. Dell outdoes my HP every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased as a graduation gift for a high school senior. He indicated that he's gotten great use of his gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems like it's decent build quality and everything but the CPU is terrible. I have seen it running at 100% with no programs open. And I even did a complete wipe of all the bloatware and did a fresh install of windows. It plays one YouTube video at a time okay but don't think you can multitask with this processor. My Chromebook had better performance.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Donald,

      We're sorry to hear that your computer is not running as well as you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    PERFECT FOR OLD SCHOOL LIKE ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most laptops these days don't have the numbers pad on the keyboard. It took me a few days to find this one, so far it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for basic computing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use a computer for banking, hotel reservations ,car rental, shopping. My new cell has everything I need for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 87 year old mother in law. It is a basic laptop that she can use for email, Facebook, surfing the net, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for a friend with minimal requirements. He is using the laptop and is pleased with its performance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cpu for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer is a great buy. It has everything I need for what I am using it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I bought: same laptop. I liked it so much that I bought for my husband and guess what ? He loved it!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isnt really that fast. Gives me trouble alot by shutting down randomly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was slower than I'd hoped right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all the budget allowed at the time... probably should have saved some pennies and gotten an i5.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      lvfsr,

      Thanks for your feedback. We're sorry to see that your computer is slower than you had hoped it would be. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell