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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1222 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,222 reviews
  • Rated 5 out of 5 stars

    This laptop is as advertised. Basic and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop looking for a thrifty machine for basic use. I am happy with it for what I use it for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it's been a wonderful and learning experience having it I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad who uses his pc for light normal daily tasks, check emails, pay bills, facebook. He really likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good experience at the best buy in Odessa tx. Got us what we needed didn't have to wait for someone for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and she loves it. We weren't told though that it was refurbished only an open box item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just started giving me trouble with the software for some reason making it slow at times

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      PS4L,

      We're sorry that your new computer is not performing as well as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Perfect Laptop for great granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was the perfect size for my great granddaughter who is getting ready for college. She absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great, no issues and still working strong. It handles all of my work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my nephew for his graduation I personally own two of these laptops and they have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer For Its Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that is affordable to handle regular emailing, word doc, etc., this would be great!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Save your money - Don't buy this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly slow. I was looking for something basic because I just use it for email, FB, and look at basic things. Can take 2-3 minutes to load, and it's only a couple months old. I expect it to get slower as it ages. This is a great example of, "You get what you pay for."

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Rainman,

      We're very sorry to hear that your computer is operating slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope that your computer runs faster for you after running the troubleshooter.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been good I don't do enough on computer so went with this version and it has been very good so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Computer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely works for the use intended for. Usability is great just needed Windows 10 Pro.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Mbishop,

      Thanks for your feedback and we're so happy to hear that your computer is meeting your needs. If you have additional questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great computer for what we need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my employees to use for their log in to payroll. It was very easy for them to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been an awesome computer for my nephew and works really good. Im very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with this laptop and it serves the purpose for me purchasing it. Definitely a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for internet searching, document creations, and has other features that I haven't ventured off into.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, had a issue with the charger after 3 months but overall good Laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, it just seems to have issues with it not shutting down correctly sometimes

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Derp,

      Thanks for your review and we're happy to hear that for the most part, it's performing well for you. If you have questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.

      We hope these articles help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    The laptop was slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was very slow had to return it. Not recommended

    No, I would not recommend this to a friend