Customer Ratings & Reviews
- Model:
- I3565-A453BLK-PUS
- |
- SKU:
- 6190769
Customer reviews
Rating 3.9 out of 5 stars with 1222 reviews
(1,222 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Crashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received my lab top today and in less than 2 hours when I was setting it up, the laptop crashed 3 times and refused to turn on. Truth is it is a nice laptop but the constant freezing and shutting down is a hassle. Will be returning it for refund first thing tomorrow morning. What a shame that in less than 24 hours I will be returning it back to the store. Honestly it is not worth buying. Cheap but not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
constant unwanted restarts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this computer randomly restart itself multiple times on its own. I tried the factory reboot on the entire system about 3 times (takes a very long time, every time). It was annoying having to add all my preferences and re-download Microsoft office every time. The final straw is when it happened in the middle of a Mid-Term for school. I had to return this and upgrade to a much more expensive Mac.
No, I would not recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
This didn’t even last a moth
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my father in law in another country and sent it to him. It didn’t even last a month.
No, I would not recommend this to a friend - Cons mentioned:Speed
Rated 1 out of 5 stars
worst computer ever a zero rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one should buy this slow, poor responding laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello rjs48071,
Thank you for your review. We are sorry to hear that your computer is performing slowly for you. If you'd like to run the Windows Performance Troubleshooter hopefully you can find a way to speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope this helps resolve the issues that you've been having.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Rated 1 out of 5 stars
Not good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell - Inspiron 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive works too slow.
No, I would not recommend this to a friend - Cons mentioned:Speed
Rated 1 out of 5 stars
Really SLOW!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest computer I have ever been on. Tried take it back but they wouldn’t take it back.
No, I would not recommend this to a friend Rated 1 out of 5 stars
NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointing. First week was fine and the second was a nightmare. The screen started freezing and there was nothing I could do without a hard reset. Upon reboot the system wouldn't allow me to enter my password. I know the price looks nice but find a better alternative. I'll be returning this tomorrow.
No, I would not recommend this to a friendRated 2 out of 5 stars
WINDOWS WOULD NOT UPDATE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO RAM UPGRADE SLOT I HAD TO DISASSEMBLE WHOLE COMPUTER TO UPGRADE RAM AND WITH MUCH EFFORT FINALLY HAVE UPDATES FOR MICRO-SOFT WORKING WAT
No, I would not recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow as molasses I took it back the next day. Not even a good starter pc
No, I would not recommend this to a friend - Cons mentioned:Speed
Rated 1 out of 5 stars
Very bad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop that I have been seen in my life. Super slow. It is continually locked. Don't buy it!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Javier,
Thanks for your review. We're sorry that your laptop has been performing so slow for you. We'd recommend running the Windows Performance Troubleshooter by following these steps:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you'd like help with your computer freezing on you we'd recommend these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
We hope these tips help your computer perform better for you.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Performance
Rated 1 out of 5 stars
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad laptop it kept freezing up it made a cracking noise wifi super slow not able to hook up to 5gz
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .samui
We're sorry to hear about the problems your computer is giving you. We'd recommend the following to help with your computer freezing:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If you'd like to see if there is an update for your audio driver you can visit this page: https://dell.to/2HJQFI3.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Rated 1 out of 5 stars
Worst computer I ever owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer I ever bought. Never seen one so slow and with do many error messages.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worst laptop I've purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I have ever purchased. It is literally just sitting on my desk at my house. Any time you try to turn the laptop on it takes well over 10 minutes to get it to fire up. All the programs seem to glitch quite a bit, and it has difficulty connecting to the internet. We have tried several different things to figure out if the problems were fixable and so far nothing has worked. A complete waste of money.
No, I would not recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Can't get the log in screen to show so I can't even use it when I want. Very dissatisfied
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Kkww,
We appreciate your feedback and we're sorry that your computer is performing slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are any ways to speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
A tip for getting the login screen to appear may be to put your computer into 'Sleep' mode by selecting it from the icons in the bottom right corner of your screen. After you press the power button from 'Sleep' mode, you should be able to login if you are still having this issue.
Best,
Bryan
1-800-624-9896
Rated 2 out of 5 stars
Could of been better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would of been a better computer....once again Dell from H...! I got what i paid for; spend more and you won't regret it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Skoke,
We appreciate your feedback and we're sorry that your new Dell computer is not performing as well as you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to run faster for you:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
Rated 2 out of 5 stars
Not a great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy battery life and my USB ports are not functioning. I would recommend spending more on something else.
No, I would not recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good laptop very slow took it back next day dont buy it!
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
Dell laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed within 3 months!! Took to best buy you fix, cheaper to buy a new laptop!
I would recommend this to a friend - Cons mentioned:Speed
Rated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is slow and sucks! Will not go fast at all.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Eric,
Thanks for reviewing your new Dell laptop. We're sorry that the speed of your computer is not as fast as you had hoped it would be. We'd recommend running the Windows Performance Troubleshooter to see what may be slowing down your computer. You can follow these steps to run the troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope that this will help your computer perform faster for you.
Best,
Bryan
1-800-624-9896
Rated 2 out of 5 stars
poor responce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY TIME I TURN IT ON IT SAYS ITDID NOT LOAD WINDOWS 10 RESTART SO I RESTART AND IT SAYS TRY AGAIN I EM NOT HAPPY WITH MY DELL
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .hotrod,
We're sorry to hear that your computer is not working well for you. We'd suggest trying the following steps to get your computer started:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
We hope these tips get your computer started for you.
Best,
Bryan
1-800-624-9896




