Customer Ratings & Reviews
- Model:
- I3565-A453BLK-PUS
- SKU:
- 6190769
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got home and started using my computer I realized I didn't really like it. I don't like that you can't return items after you open the box. I would have returned it with everything and bought a different computer but because I broke the seal I couldn't. I still am not happy with my computer and am now stuck with it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Felecity,
We are sorry to hear that you're not happy with your new Dell computer. We'd recommend that you read through Best Buy's return terms here - http://bit.ly/2COOXSA. Most Best Buy products have a 15 day return policy.
We hope that this helps you as you consider returning your computer.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Awful. Slow.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Slow. Spend the little extra and get something better.
No, I would not recommend this to a friend Dell - Inspiron 15.6" Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst computer, didn't even last 12 months, hardly even used it and now it's stuck in a continuous loop of restarting. Geek squad? No help. They want a minimum of $100. just to restore it, or $200 to retrieve the info. For a $200 laptop?? I don't even think that I even going back to Best Buy for anymore computer purchases if this is their idea of customer service.
No, I would not recommend this to a friend- Cons mentioned:Performance
never seemed quite right....slow
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted 2 years, advised by geek member not worth fixing.
No, I would not recommend this to a friend - Cons mentioned:Performance
not to good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not to good . not like it to work with because is not working well
No, I would not recommend this to a friend - Cons mentioned:Speed
nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Buy , runs very slow even on the most basic of programs
No, I would not recommend this to a friend - Cons mentioned:Battery life
cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not stay charge no longer than 15 minutes..need a bigger battery
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello diva,
We appreciate your feedback and we're sorry that your computer is not staying charged as long as you'd expect it to. Here are a few tips to help expand your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
We hope these tips help your laptop's battery life last longer.
Best,
Bryan
1-800-624-9896
Just too slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this computer. It was just too slow to boot up and operate. I had to return it.
No, I would not recommend this to a friend- Cons mentioned:Speed
very disapointed with the performance of this comp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the computer is very slow and the keyboard locks up very frequently
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello moose,
Thanks for your review and we're sorry that your new laptop is not what you had hoped it would be. For a way to help with the slowness of your computer we'd recommend checking out the Windows Performance Troubleshooter by following these steps:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope that these steps will help your computer perform better for you.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Really slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow computer. I wish I never bought it. Poopy.
I would recommend this to a friend - Cons mentioned:Speed
its the definition of slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its so slow. it freezes 91 thousand times doing simple tasks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .thefernando,
We're very sorry to hear that your computer has been freezing on you. We'd recommend these steps to help with this issue:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If you'd like to see if there are things that can be done to speed up your computer we'd recommend that you run the Windows Performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Performance
Not a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stand up to the hype. More trouble than it is worth.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Denfel,
Thanks for your feedback and we hope your computer performs the way you'd like it to soon. We'd recommend running the Windows Performance Troubleshooter to see if there are any ways your computer can run better for you:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these tips improve the overall performance of your computer.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very slow. The speakers broke within a week.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Chelblondie,
Thanks for your review. We're sorry to hear that your computer is performing slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if your computer can perform faster:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you believe that the speaker issue that you experienced should be covered under Dell's One Year Limited Warranty, you can read the terms here - http://dell.to/2tNsVOs.
Best,
Bryan
1-800-624-9896
Dell Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for a friend. I got it set up for him and we had trouble from the first moment I turned it on. It would freeze and have to be rebooted. It would say Windows not loaded properly when started. I returned it and got the money back and purchased an HP.
No, I would not recommend this to a friend- Cons mentioned:Speed
so slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrifically slow , Dell absolutely no help, not a good buy
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .autoharp,
We appreciate your feedback and we're sorry to hear that your computer is not performing the way you'd like it to. You can run the Windows Performance Troubleshooter to see if there are ways to speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these steps help your computer perform faster for you.
Best,
Bryan
1-800-624-9896
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited . I had to delate a lot apps. Save menu and buy something better
No, I would not recommend this to a friend- Cons mentioned:Speed
Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow. had to return. No performance whatsoever.
No, I would not recommend this to a friend - Cons mentioned:Speed
Great for watching DVDs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very slow out of the box, returned the 2 purchased
No, I would not recommend this to a friend Mouse doesn't work well; also hard to hold and dra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right side of mouse works intermittently. It also is difficult to hold and drag items. Sometimes works, sometimes doesn't. I don't need a lot of speed but this one's processor seems slow. Frequent stops with long waits - even when 1 tab (ie. email) is open. Really surprised because Dell is usually better quality.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello SuzG,
Sorry that your new computer is not working the way that you had hoped it would. We'd recommend that you run the Windows Performance Troubleshooter to see why your computer may not be performing at it's top speed. You can follow these steps to run the troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
You can also recalibrate your touchpad by following these steps: Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Best,
Bryan
1-800-624-9896
Dell Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been getting a message since I got this laptop sayikng that my laptop is not loading right. This happend right in the middle of a project, so I los all my data. I have also lost 2 microsoft word documents, they are no where on the laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .teddybear,
Thanks for your review and we're sorry to hear about the error messages that you've been receiving and that one error caused you to lose your data. We'd recommend checking to make sure that your drivers and software are up to date on your computer. You can check to make sure that everything is up to date here: https://dell.to/2HJQFI3.
We hope that your computer errors do not keep happening and that you're able to find the documents that you saved after checking for available updates.
Best,
Bryan
1-800-624-9896