Customer Ratings & Reviews
- Model:
- I3565-A453BLK-PUS
- SKU:
- 6190769
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.
This summary was generated by AI based on customer reviews.
Run like a turtle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very beautiful but freezing a lot. I will return or exchange because I can`t work with the simple software!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Rodrigo,
Thanks for your review and we're sorry to hear that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter by following these steps:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process. 8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these steps help your computer run the way that you'd like it to.
Best,
Bryan
1-800-624-9896
DO NOT BUY!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ERROR MESSAGES RIGHT OUT OF THE BOX PROBLEMATIC FROM THE START AND CONTINUE EVEN AFTER UPDATES. NOT WORTH THE HEADACHE.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi drlaquita,
Thanks for your review and we're sorry to hear about the headaches that your computer has been giving you. We'd like you to make sure that besides the Windows updates on your computer that all of your drivers and software are up to date. You can check out our Driver and Software update page here - https://dell.to/2HJQFI3.
We hope that these updates help your computer run better for you.
Best,
Bryan
1-800-624-9896
Dell is good for Desktop not laptop computers.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my wife. She barely used it. Within 1 year all I got from this laptop was a black screen and a popping sound.
No, I would not recommend this to a friendVery cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m surprised something made that cheap in this modern age. Wasn’t very expensive but would think for few hundred dollars it would be a little better.
No, I would not recommend this to a friendDefective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working as soon as I powered on the machine. Seems like it was a defective product. I had it exchanged for another laptop which is working fine.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi BigMountain,
Thanks for your review and we're sorry to hear that your original computer did not work well for you. We're glad to hear that your new laptop is working well. If it's the same model and you have questions about it you can check out our Product Support Page here: https://dell.to/2GN1CaJ.
Best,
Bryan
1-800-624-9896
Never buy a windows product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t 10 minutes out of the box and the thing froze, it’s broken already I will never buy another windows product in my life! This is absolutely ridiculous!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Livewell24x7consulting,
We appreciate your feedback and we are sorry to hear that your new computer froze when you started to use it. Please feel free to follow these steps to help troubleshoot the issue that you're facing:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
We hope this helps you but if you'd like to reach out to our Technical Support Team you can contact them here - http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
won't buy another dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 2nd dell i have bought and it was defective. took it back next morning. won't buy another dell
No, I would not recommend this to a friendPoor quality. Cheaply made. Can no longer use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy a Dell again. Unable to find WiFi. I get a constant message that says the computer will close and cannot get past the message
No, I would not recommend this to a friendWorst computer ever:(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked for 8 days but powered down at will, exchanged and the second one worked an hour.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Peanunutty21,
We're sorry to hear about the trouble that you're having with your new computer. We'd recommend that you check to make sure that all of your drivers and software are up to date on your computer. You can check for current drivers and software here - https://dell.to/2HJQFI3.
We hope this helps your computer perform the way you'd like it to.
Best, Bryan 1-800-624-9896
shuts down while in use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.laptop is a good size and weight, for the money would consider it a good purchase except that it constantly shuts down while being used
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi bestbuy,
We appreciate your feedback and we're sorry that your computer is shutting down while you're using it. We'd recommend making sure that all of your software and drivers are up to date here: https://dell.to/2HJQFI3
We hope that these updates will help your computer's performance improve for you.
Best,
Bryan
1-800-624-9896
Has worked only once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but trouble. If I wasn’t 90 miles from closest store and had decent transportation I would have brought it back already
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Tired,
We're sorry to hear about the troubles that you're having with your new computer. We'd recommend reading some of the articles on our Product Support Page here - https://dell.to/2GN1CaJ.
We hope that these articles will help address the issues that you are facing.
Best,
Bryan
1-800-624-9896
very slow, card I was sold to set up office app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was almost useless and frustrating as many of the numbers rubbed off, computer froze the 1st time I opened office
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .vicky,
We're sorry to hear how frustrating your new computer has been for you. We'd recommend the following steps if your computer continues to freeze on you:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
stay away from this unit and BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is terribly slow. Best Buy no help in the resolve. I would stay away from both for a laptop purchase.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Keith,
We're Sorry that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to ensure that your computer has the best performance for you. Here are the steps to run the Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these steps help your computer run smoother for you.
Best,
Bryan
1-800-624-9896
Very poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you want something to really use frequently. Very poor quality not worth money.
No, I would not recommend this to a friendhorrible laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase this laptop top ever again. Had virus issues had all type of issues.
No, I would not recommend this to a friendNo good laptop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ut was a bad experience, the laptop turned off by itself, it would not save any of the documents
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Patan23,
We're sorry that your Dell computer did not perform the way you wanted it to. We'd recommend running the Dell Support Assist app to see if there are ways for your computer to run better for you once all of your software and drivers are up to date.
You can also reach out to Dell's Technical Support Team to see if they are able to help: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
didnt hold battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to take back in had a hard time getting my money back
No, I would not recommend this to a friendThe keys are too small I cannot even feel what key
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this as quickly as I can get back to Best Buy I do not like this laptop
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been a year and a half yet and i't getting error messages.
No, I would not recommend this to a friendBroke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It malfunctioned at bootup. Couldn't get it to do anything. Returned next day
No, I would not recommend this to a friend