Customer Ratings & Reviews
- Model:
- I3565-A453BLK-PUS
- SKU:
- 6190769
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Inspiron 15.6" Laptop for its budget-friendly price point and user-friendly interface. Many appreciate its lightweight design and adequate storage space. While some users find the performance satisfactory for casual gaming, others have concerns about its overall speed and battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gaming
Laptop9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computerfor my son he likes too play games and search the internet for his homework
I would recommend this to a friend Great keyboard and screen => great laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a 15.6 inch screen, a matte display, and a comfortable keyboard requiring minimal pressure for each keypress. That's exactly what I got with this Dell Inspiron for an incredible price. It is key that the screen and keyboard are top quality as these parts cannot be upgraded. This has a far superior keyboard and screen than it's 15.6 inch lenovo competitor, with its stiff keys and dull screen. It's fantastic to see a 15.6 matte display on the market. Hopefully there are more to come. For my eye health this is essential.
I would recommend this to a friend- Cons mentioned:Speed
Painfully slow and crashes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I’ve used this computer 3-4 times and I only downloaded a new internet browser. It’s just been ridiculously slow out of the box and now barely works with out restarting it several times. It’s not worth the money or aggravation. By the time that I get the browser opened I could of done 5 separate tasks on my Mac. There is ZERO reason why this computer is so slow. I bought a Dell several years ago and figured things have changed and I was obviously wrong. I will NEVER buy another Dell product again. This is going back to the store.
No, I would not recommend this to a friend Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good for someone who is starting off college !
I would recommend this to a friendGood basic laptop. Easy set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sales price. Good for internet emails & bills.
I would recommend this to a friendCharging Portal Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was in my price-point and had all the features I needed. Operation and use were very good. I would have given it a much higher rating but for one thing. Seems there's an issue with the charging port on this computer. It's less than a year old and the charging port has already come off and fallen back inside. This isn't covered under warranty and costs almost $200 to fix since the repair involves completely removing the motherboard to access and repair. I've noticed that there are lots of folks who have had this problem. I don't recommend this computer for that one reason.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Smokeybear55,
Thanks for letting us know about the issue that you faced with your charging port. We hope that this does not prevent you from being able to charge your laptop. If you have technical questions about your computer you can check our Product Support Page here - https://dell.to/2GN1CaJ.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Horrible don't buy it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer in March and I've only had problems. Sales Employee said it was a great computer. It crashes usually within minutes when I log in. Dell runs all sorts of tests and claims it is working properly but it doesn't. Also, it is very slow. Has problems with viewing email. Very disappointed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Nabil,
Thank you for your review. We're sorry to hear that your computer is having trouble with crashes. If you would like to run this diagnosis when you have a crash you can follow these steps:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2GN1CaJ.
You can read the full article here - http://dell.to/2u98Cct. We hope these tips will help your computer run smoother for you. Best, Bryan 1-800-624-9896
- Cons mentioned:Speed
Very Slow & Closed each application in the middle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very slow and kept closing out of the application i was working in several times. It was very frustrating. It also would not completely install windows updates and kept giving errors. I returned this laptop and will save up to get a MacBook. I was needing a laptop that was not to expensive but would get the job done. If it wasn't for it closing out of the applications, I may have kept the laptop.
No, I would not recommend this to a friend Junk/Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lemon (being nice) with everything that can go wrong will. Had a Dell years ago and thought this would be a good go to traveling laptop. HA! Surprise, surprise. Dell, what happened to your quality? Shuts down on its own. Save anything and its brain can't remember where it was stored. Duh. Don't try to download songs as it will drive you crazy! Maybe a tech was thinking about vacation or the weekend. Well please take this junk/trash with you and cry the blues.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Merlin,
We know it can be frustrating when a computer shuts down on you without warning. We'd recommend that you follow these steps to help diagnose your issue in the future:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2HJQFI3.
You can read the full article here - http://dell.to/2u98Cct.
We hope that these tips will help your computer run smoother for you.
Best,
Bryan
1-800-624-9896
Great laptop for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been pretty happy with this laptop. I don't ask it to do a lot and don't store a ton of files on it and it rewards me with speed and reliability. Very happy with my purchase.
I would recommend this to a friend- Cons mentioned:Speed
Super Slow Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this laptop yesterday and its super slow. The computer has nothing installed, only trying to play a game and the graphics do not work correctly, every program takes several minutes to open, even the Control Panel, Task Manager, etc. Will return this computer today.
No, I would not recommend this to a friend Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. Brought it for my brother birthday present
I would recommend this to a friend- Cons mentioned:Speed
Slowest computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever owned, I have never in my life had a computer move so slow, I have an hp chromebook and will be using that instead as I've only had this for about 3 hours and it is awful, so angry I wasted money on this hunk of junk
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Amanda,
Thanks for your feedback. We're sorry to hear that this computer has been slow for you. We'd recommend checking out the Windows Performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope this helps speed up your computer.
Best,
Bryan
1-800-624-9896
Terrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these on May 17th. I was planning on using them for work. They sat in the box until a week ago. I was on it for about an hour before I could even get the internet to load up. When I say the internet, I mean the actual application. Both of these do this. This is not a good deal. Stay away. To add insult to injury, the price went down to $199. I am not happy with Best Buy or Dell. I've got two useless computers that Best Buy and Dell are selling to their consumers. It's not a good look.
I would recommend this to a friendBrand response from YourDellTeam
Posted .John,
Thanks for your review. We're sorry that you've been having connectivity issues with your new computer. We'd recommend updating your software and drivers here - https://dell.to/2HJQFI3. We hope that this will help your computers perform better for you.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Unbearably slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m shocked these are even sold and Dell put their name on it. Even after replacing the hard drive with an SSD this is the slowest computer I’ve ever used. One browser window is about all it can handle (barely).
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .EhEf,
We're disappointed to hear that your computer is not performing at the speed you had hoped it would. We'd recommend that you run the Windows Performance Troubleshooter in order to see if there is anything you can do to speed up your computer. Here are the steps to run the troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope these tips help your computer perform faster for you.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
Slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest computer I have ever seen. It takes at least 4 minutes to boot up or if you want to search, it may never load up. This computer will make you loose all the religion you have.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Lightning,
We're so sorry to hear that your computer is loading so slow for you. We'd recommend limiting the number of programs that launch at startup by following these steps:
1. Close all open windows.
2. Press CTRL + Shift + ESC key together on the keyboard.
3. In the Task Manager window, click Startup tab.
4. Select the program or application that you want to disable from loading during startup.
5. Right-click and select Disable.
6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
7. Restart your PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
DO NOT BUY THIS COMPUTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this laptop two weeks ago. Today I will be returning it. Windows kept crashing. Saying that Windows was not installed correctly. I rest the computer four times. I called Dell to see what they can do. Their factory warranty only covers hardware issues. They wanted me to purchase their $100 warranty in order to fix it. I bought this computer BRAND NEW.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Justin,
Thanks for your review. We're sorry to hear that Windows has been crashing on you. If you'd like help learning more about Windows 10 you can view Dell's Support Page here - http://dell.to/2wMZqyx.
We hope this helps with some of the issues that you've been having.
Best,
Bryan
1-800-624-9896
Not a laptop itself
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop 10 days ago. After 3 days of use the computer reset itself 4 times. The failure event was #41 Kernel-Power issue. So I went to Best Buy and exchange for same model. The new one had the same issue 3 times. Tomorrow I will return it and forget about Dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Horacio,
Thanks for your review and of course we are sorry to hear that you have experienced several crashes with your new Dell computer. We'd recommend diagnosing the issue that your computer is having by following these steps:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
You can read the full article here - http://dell.to/2u98Cct.
We hope this helps your computer operate the way you intended it to.
Best,
Bryan
1-800-624-9896
Don’t Waste Your Money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother inlaw today. The computer continues to freeze up and I haven’t even completed the set up. Windows 10 will not open. I will be returning tomorrow.
No, I would not recommend this to a friendEXTREMELY SLOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst laptop iv'e ever owned & its only been 3 weeks, it takes so looooong to load anything. VERY FRUSTRATING DO NOT PURCHASE!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Jenn, we regret to learn that you've been experience slow speeds and in turn feeling like the Inspiron is the worst laptop you've own. We understand the frustrations you're facing and want to offer assistance.
Please update your BIOS (steps below), which could increase speeds:
1. Click Start. In the Run or Search box, type cmd, then Click on "cmd.exe" in search results.
2. If the User Access Control window appears select Yes
3. In the Command Prompt window, at the C:\ prompt, type system info and press Enter, you will find the BIOS version in the results continue with steps here > http://dell.to/2BEvpyE.
For additional support, we invite you to call our tech support at 1 (800) 999-3355. Another great resource is Dell Supportassist, which can be located in the 'start' menu under 'all programs' in the Dell. We thank you for voicing your experience with a review.
Best,
Chris