Customer Ratings & Reviews

Hey Tman49,

Thank you for taking the time to leave a review of your Inspiron laptop. We are sorry to hear that you are having trouble downloading apps. I have provided the setup and specifications link below to assist you in doing so. We have noted the details of your statement and will use them to improve current and future products. In the meantime, if you need further assistance we recommend reaching out to a member of our support team with the information provided below.

System Setup & Specifications Link: https://dell.to/3ONMf5p

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Sincerely,
Summer@Dell

Hey hCab,

Thank you for taking the time to leave us your review. We are sorry to hear that the Dell Inspiron 3515 Laptop did not meet your expectations by having a higher resolution display. We will share your valuable feedback with our quality team so that improvements can be made to our current and future products and services. For further assistance, please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help address any concerns you may have:
https://bit.ly/DellSupportTeam.

Best,

Danielle@Dell

Hello There LadyGriff333,
Thank you for taking the time to leave a review of your Inspiron 3515. We are sorry that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings

You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r


Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hi MildredD,
Thank you for taking the time to leave a review of your Inspiron 3515 laptop. We appreciate your business and hope that once you have used your device that you can provided feedback. If you come across any questions or concerns and need assistance I have provided the toll-free number and chat link below for your convenience.
After visiting the link provided should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell

Dear RayS,
Thank you for taking the time to leave a review of your Inspiron laptop. We are sorry to hear that you are not completely satisfied with the quality of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. Your feedback about discrepancies in our products helps us improve with future developments.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell

Hello Blue,

We appreciate you taking the time to leave us your review. We apologize for the troubles you have come across with the purchase of your Dell Inspiron 3515 laptop because the charger was not included in the box. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve this issue to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Valued Customer,

We would like to thank you for taking the time to provide us with your feedback. We are glad you feel like the price value of your Dell Inspiron 3515 is very reasonable, but we are sorry to hear that you are not 100% satisfied with it. With a little more information from you, we would like to help you to resolve the issues you may be experiencing with this system.

Please take a moment to contact Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve these issues to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello SSSS,

We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell Inspiron 3515 laptop because of its technical specification of processor speed. We will share your comments about this issue with our quality team, so future improvements can be made.

If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello AmyF,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the troubles you have encountered with your Inspiron 3515 laptop because its display is not bright and clear, and the battery life is shorter than you expected.

Below I have provided the steps to run a diagnostic test on the display and the full article link, which has more options if they are needed. We also suggest making sure all video drivers are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer below.

Method 1
1. Power off the Dell Laptop PC.
2. Disconnect any peripherals that are connected to the PC, and connect the AC Adapter (charger) to the PC.
3. Make sure that the LCD screen is clean (no dust particles are on the surface of the screen).
4. Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode.
Continue to hold the D key until you see the entire screen change colors.
5. The screen changes colors to black, white, red, green, and blue.
6. Carefully inspect the screen for abnormalities.
7. Press Esc key to exit.

How to Troubleshoot Display Issues: https://dell.to/2O1UnnF

Drivers and Downloads page: https://dell.to/3HKwSWh

To help with a battery performance issue, we recommend changing the Power Plan:

1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.

You can read the full article here - http://dell.to/2vfXWf4

If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Homeschooling,

We thank you for taking the time to leave us a review. We value your feedback and are always looking for ways to improve our products. We are sorry to hear about the problems you have come across with your Dell Inspiron 3515 laptop. With a little more information from you, we would like to help you as soon as possible to resolve these issues.

Please use the information below to contact Dell Support Team at your earliest convenience. We hope that the support team member you speak with can help you to resolve these issues to your satisfaction.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Hello ScTCDN,
Thank you for taking the time to leave a review of your Inspiron 3515 laptop. We are sorry to hear that you are experiencing an issue with the performance of your device. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings

You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell

Hello MelissaS,

We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not too happy with your Dell Inspiron 3515 computer because it is poorly made, its display is blurry, and it is performing slowly. We will share your comments about these issues with our quality team, so future improvements can be made.

To help with display issues, please run a diagnostic test on the display. I have also included a link to the Drivers and Downloads page for your PC so you can check for applicable updates to the drivers.

Method 1
1. Power off the Dell Laptop PC.
2. Disconnect any peripherals that are connected to the PC, and connect the AC Adapter (charger) to the PC.
3. Make sure that the LCD screen is clean (no dust particles are on the surface of the screen).
4. Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode.
Continue to hold the D key until you see the entire screen change colors.
5. The screen changes colors to black, white, red, green, and blue.
6. Carefully inspect the screen for abnormalities.
7. Press Esc key to exit.

How to Troubleshoot Display Issues: https://dell.to/2O1UnnF

Drivers and Downloads page: https://dell.to/3HKwSWh

There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:

1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
7. Ensure Windows Update and BIOS is up-to-date.
8. Run Windows Task Manager to check if any device usage over 90%. If yes, try to End Task to some processes which use higher resource.

You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Dear Karyssa,
We want to thank you for taking the time to leave us a review of your Inspiron 15.6” laptop. We are sorry to hear that you are not completely satisfied with the display on your laptop. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to help improve our current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell

Dear Ghosty,

Thank you for taking the time to leave a review of your Inspiron laptop. We are sorry to hear that you are not completely satisfied with your screen display. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.

Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Sincerely,
Summer@Dell