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Customer Ratings & Reviews

Your price for this item is $244.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 1358 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage. Many users also appreciate its gaming capabilities and lightweight design. However, some users have expressed concerns about the touchpad's functionality, Windows 10's confusing interface, limited battery life, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,358 reviews
  • Rated 3 out of 5 stars

    good laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actual usage is very less so i opted this, but still it is good.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Sandy, Thanks for your recent Inspiron laptop purchase and for your review. We are happy to hear that the laptop is meeting your needs. If you have any questions related to your device you can always visit your product support page here - http://dell.to/2uBnCA3. Thanks again and best of luck! Dell

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good computer with this low price I got what I want from it

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Samir, Thanks for your recent Dell laptop purchase and for your review. We are glad to hear that you got a good deal for your new device and we hope it continues to work well for you. If you ever need to troubleshoot any issues with your device you can always reference your product support page here - http://dell.to/2uBnCA3. Thanks again and enjoy your new laptop! Dell

  • Rated 3 out of 5 stars

    Frustratedimportent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important documents were not transferred when I traded computers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good computer but no touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get the same computer with touch screen for 30 dollars more

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      crtucker - Thanks for your review and for your recent Dell laptop purchase. Here's a link to the touch-screen model of the Dell laptop that you mentioned on Best Buy's website - http://bit.ly/2fuD3U6. We hope that you're able to find the laptop that meets your needs. - Bryan Dell

  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet sure I like it. Have not had much time to spend with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic internet surfing and to do paper essays.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine, no problems, Not really a computer person

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - Donna, We're glad to hear that you're happy with your new Dell laptop. We hope that it will continue to meet your needs. If you do have anything that you have questions about your can always refer to your product support page here - http://dell.to/2uBnCA3. Thanks again and enjoy! Dell

  • Rated 2 out of 5 stars

    It does what I bought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to run one program on a PC (I'm a Mac person). It does it, but I wouldn't ever buy it for a computer I need to do everything on. It's just not fast enough and lacks the bells and whistles I'm used to with my Mac (I know I wasn't getting them with this purchase).

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Charger84 - Thanks so much for your recent Dell laptop purchase. We're glad to hear that it's meeting your needs for the reason that you purchased it. If you'd like some tips on how to make your computer perform faster we'd suggest these tips:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      If you'd like to read the full troubleshooting article please click here - http://dell.to/2tSulGV.
      We hope this helps your computer perform a little faster for you. - Bryan Dell

  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wow. Basic computer. Great low price. Nice size

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dell product I have bought...slow and unresponsive using the internet... typing was delayed. Recommend an iPad over this.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jwgentner, We're sorry to hear that your laptop is not performing the way you expected it to. Please take a moment to read our computer slowness troubleshooting article - http://dell.to/2tSulGV. We hope that these tips will help your device perform the way you had hoped. Dell

  • Rated 1 out of 5 stars

    Dell Inspiron 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are to stiff. Can't get past entering my pin...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Wezzie, We're sorry to hear that you're having trouble with the keys on your new Dell laptop. Please consider taking your laptop to your nearest Best Buy location for assistance from the Geek Squad. We hope that they are able to help you with this issue as the keys should not be too stiff for you to use them. - Bryan Dell

  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to start up and set up otherwise ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than what I expected. Just not happy with it

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Annie, Thanks for your review and we're sorry to hear that your new laptop is running slower than you hoped it would. If you continue to experience issues please consider reading the following Dell Support article - http://dell.to/2tSulGV. We hope these tips will help get your computer up and running again soon. Dell

  • Rated 3 out of 5 stars

    A bit slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it, but expected it to be faster...

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      hlpsales, Thanks so much for your recent Dell laptop purchase. We're sorry to hear that it's not running as fast as you had hoped it would. We'd suggest trying some of the following tips to increase the speed on your computer: Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      We hope these tips help and you can view the full article here - http://dell.to/2tSulGV. Dell

  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop and purchased an SSD to go with it

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      BigSwerve, We hope that your device is continuing to meet your needs. If you ever need to troubleshoot your device you can always visit your product support page here - http://dell.to/2uBnCA3. Thanks again and enjoy your new device! Dell

  • Rated 1 out of 5 stars

    Extremely Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop in July and was very excited to get home and test it out. The laptop worked very well over Wi-Fi in STORE. I rarely use a laptop because of the iPad that I own. The start up time is about 7 minutes keep in mind this is factory I have not downloaded anything. I called dell and the rep acknowledged the laptop is slow but he said it was due to the holiday traffic! I also called BestBuy and spoke to a Kevin and Aldo who were no HELP! the did not even attempt to act as if they cared. but all in all this laptop is very slow over wifi/and direct connection(Verizon) stay away from this model let me be the only customer to loose out on money!! go HP or MAC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable, last one crapped out in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Questionable, last one crapped out right after the one year warranty expired. Too expensive of a computer to be as slow as it is and having a year life span.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer, We're sorry to hear that you're experiencing slowness with your computer. We'd recommend that you try some of these tips to help your computer perform a bit faster for you:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      We hope these tips help with the speed of your device. - Bryan Dell

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It was cheap but the quality was very poor. It took a long time to start. Very slow. It seemed like some computers I had in the early 2000’s were faster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, sometimes you really do get what you pay for. I chose this computer because I don't have very extensive needs for my at-home computer and I wanted something cheap. After using it for about a month now, I can say that it's one of the slowest computers I've used in a long time. At times, it even freezes entirely and I have to manually reboot it. It may be due to the amount of bloatware that comes installed on it, but I'm hesitant to uninstall too many programs in case one of them ends up being important at a later date. I would not recommend this computer to anyone.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      DMLA - Thanks for your recent Dell laptop purchase. We're sorry to hear that it has been performing slower than you expected and at some times even freezing on you. For the slowness concerns we'd recommend:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      Here's the full support article - http://dell.to/2tSulGV.
      If you'd like to troubleshoot your freezing issue please try these steps -
      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
      Click here for the full troubleshooting article - http://dell.to/2tW5m33.
      We hope these tips help your computer perform closer than what you had hoped for. Dell

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was sold as a great laptop for school work. It is extremely slow and sluggish. My old chrome book works better and that is saying something. Way overpriced for what I got. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Stern, We're sorry to hear that you're not satisfied with your new Dell laptop. I know that you wish it would work faster for you. Here are some steps that will hopefully help you: Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      For the full troubleshooting article, you can click here - http://dell.to/2tSulGV.
      We hope this helps your computer perform the way you intended it to. - Bryan Dell