Customer Ratings & Reviews
- Model:
- I3567-3629BLK-PUS
- SKU:
- 5835851
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the Inspiron 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage. Many users also appreciate its gaming capabilities and lightweight design. However, some users have expressed concerns about the touchpad's functionality, Windows 10's confusing interface, limited battery life, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
I can't use it because the set up was wrong.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't use it, it crashed with Windows 10 and the set up was wrong.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Cindyo88, We're sorry to hear that you're having some issues with your new Dell laptop. We'd suggest running the Dell Support Assist app on your new computer so that you can be sure that you're running the most up to date software and drivers. We hope that this helps you with any setup issues that you may be facing. - Bryan
Very disappointed with this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT AND WAS TOLD THAT THIS WOULD BE A GREAT IMPROVEMENT OVER MY OLDER COMPUTER. AM I DISAPPOINTED!, also when I paid to have my information transferred, I had to return 3 times to get it correct. I am completely discussed with this transaction. Last time to go to a Best Buy for computers
No, I would not recommend this to a friendNot the best laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst of the last three brands I've purchased. One month after my purchase I had to call Dell tech support and pay to get my laptop repaired. It took hours and the technician could not tell me what was wrong with it. I will never purchase a Dell product again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Great, We're sorry to hear that you've had trouble with your new laptop lately. Please be assured that Dell products come with a One Year Limited Warranty. Please read the terms of our warranty here - http://dell.to/2tNsVOs. We hope that your laptop will perform the way you intended it to soon.
I don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend, computer feels cheap and won't start.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Ashleyash, We're sorry to hear that you're having trouble with your device not starting. Please take a moment to read our Dell Support article related to startup issues with your laptop - http://dell.to/2vnAKbX. We hope that some of these tips will help with the issues you've been facing.
Slow but fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow but fine for everyday work. Really heavy.....
No, I would not recommend this to a friendGood computer for occasional use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is so big I wished I had got a smaller one
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Padrick04 - Thanks for your recent Dell laptop purchase and for your review. We're glad to hear that your new laptop is meeting your needs. If you ever need to troubleshoot anything with your new computer you can always check the product support page here - http://dell.to/2uBnCA3. - Bryan
Open box model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box unit and that was apparently a Mistake! Had it 2 weeks and it froze up during a Windows 10 update. Geek Squad said I would have to wipe it clean and start over. BUT, best Buy took care of me and bought it back. So I bought another one.
No, I would not recommend this to a friendRETRUNED ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had nothing but trouble with this laptop. It was exchanged for another one and this one also had problems. I was then given an upgrade Dell at no extra cost to me. The manager was great!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Judy, we're so sorry to hear about the troubles that you had with your recent Dell laptop purchase. We're glad to see that the manager at Best Buy was so cooperative with you. If you need help troubleshooting any issues with your new device please feel free to visit our Dell Support page at any time - http://dell.to/2u9TRZA.
Won't open ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer does not open to the desktop it spins and spins then updates over and over I bought it for school and have not been able to use it. I am very dissapointed with this device. Is there anything I can do with this Dell product?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Kathleen, Thanks for your review and for your recent Dell laptop purchase. We're sorry to hear that you're having issues opening your computer to Windows. Here are some steps to help get you started:
1. Verify the computer finishes initial power-up (POST).
2. Unplug All External Devices.
3. Check for specific error messages.
4. Reset the BIOS to default values.
5. Run a Computer Diagnostic.
6. Reset your Windows 10 operating system.
7. Virus and malware troubleshooting.
8. Restore the operating system to factory settings.
For the full article with these steps please click here - http://dell.to/2y6rI4D. We hope these steps help your computer to boot up the way you hoped it would.
Worst computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible computer that they worker recommended for me. I bought in in 2017 and it hasn’t worked since day one. Has been slow and won’t update. Very disappointed in this computer.
No, I would not recommend this to a friendDO NOT BUY THIS COMPUTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up constantly. So slow!!! Tried to exchange after 15 days with receipt and they wouldn't. Waste of money. Can't even use it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Kate - Thanks for your recent Dell laptop purchase and for your review. We're sorry to hear that you are having problems with your device freezing and that it's slower than you expected. Here are a few recommendations that we have:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
For troubleshooting slowness on your device please consider the following:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
We hope these tips help your system perform closer to the speed you had hoped it would.
Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter was a lemon from day 1 didn’t work at all. They wanted to repair it. It kept crashing. We ended up being stuck with a new laptop. Poor resolution trying to return.
No, I would not recommend this to a friendpoor performance all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is slow, has many quirks and has not performed well. It has difficulty loading new programs. It was priced well and performs like an inexpensive computer.
No, I would not recommend this to a friendbought it damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worst buy yet. i opened the product after vacation. 18 days elapsed product was damaged in box best buy refused to replace.
No, I would not recommend this to a friendHorrible computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so slow I can’t even use it. I tried updating the new software so many times it won’t do it. Says I need to call support. Never again buying a PC
No, I would not recommend this to a friendFailled. Motherboard and memories.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully failled. I had to call to Dell guaranty service in Argentina and they repaired my computer. Best Buy have to improve tests of your products before to sell its.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Guille - We're so sorry to hear that the motherboard on your new Dell laptop failed. We're glad to hear that your computer was able to be repaired by Dell. If you need to troubleshoot any issues with your computer in the future you can always refer to your Product Support page here - http://dell.to/2uBnCA3.
Slow cpu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took all night to update windows 10 and the it told me it was repairing my drive ?!!!!!!!! Took it back to Best Buy
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Rxon, We're sorry to hear that your new laptop took longer to update than you had hoped. Please be assured that all Dell computers running Windows 10 come with the Dell Support Assist app that will ensure that the most up to date software and drivers are on your device. If you experience issues in the future with a Dell device please take a moment to read through the Dell Support site for your device - http://dell.to/2u9TRZA.
windows bug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shortly after purchase, had trouble with windows 99% disk usage even though there is nothing running nor stored on hard drive
No, I would not recommend this to a friendTakes forever to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two months old already broke. Called Dell and was told I need to purchase software. Computer will not come on.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .KSStarke - Thanks for your recent Dell laptop purchase and we're sorry to hear that you're having trouble turning on the computer. We'd recommend that you read the following Dell Support article to help you troubleshoot this issue - http://dell.to/2uj1Sby. We hope these tips will help get your computer up and running again soon.
A piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From screen, to build, to performance, a piece of junk which reminds me why I stopped buying Dell products. Thought I could get by with a cheap laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Kjsteve, We're sorry to hear that you are unhappy with your recent Dell laptop purchase. If you are experiencing slowness with your new device you can visit our support article related to this topic - http://dell.to/2tSulGV. We hope that your laptop will perform the way you intended it to soon.