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Customer Ratings & Reviews

Your price for this item is $244.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 1358 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage. Many users also appreciate its gaming capabilities and lightweight design. However, some users have expressed concerns about the touchpad's functionality, Windows 10's confusing interface, limited battery life, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,358 reviews
  • Rated 1 out of 5 stars

    Poor preformance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought back the Dell after it crashed within a month of the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The printer is often offline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer never just prints! It is offline or I need to get updates that want me to buy ink....very annoying! It is likely going back!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed
    Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    great for little $$$$$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a emergency substitute for my Samsung 7Spin, which has to go in for service. I really didn't expect much, given the low price. I certainly didn't expect a great display, and many have commented that it isn't too good. Well, surprise, it is better than expected. Not as saturated as the "good" displays of today, but it is one-third the price of the premium Samsung. The keyboard isn't backlit, and I will miss that, and doesn't feel as good as the 7Spin, but this Dell is one-third of the price. A user-replaceable battery is a huge plus here. The Dell seems just as fast on its' feet as the i7 Samsung, and I'm aware that Windows 10 is a problem on both. The Dell seems to be more up-to-date, and there isn't as many updates to download. I would certainly buy this again, and I would recommend to a friend. I would think this to be ideal for students & seniors who don't want to spend a pile of cash. I notice the price has gone down $50 since yesterday, and that makes it a great deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my parents and a week after getting the computer it was very slow. I wasn’t impressed with my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously powered this laptop up one time and afterwards it was extremely slow and I haven’t used it since

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other inexpensive computers before and received fair quality. This one is GARBAGE. Do not buy this computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow computer! don't buy! returned it and spend a bit more for a better one.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Januz, we're sorry to hear that this laptop was slower than you hoped it would be. Please take a moment to read this troubleshooting article related to slowness on your device - http://dell.to/2tSulGV. We hope that if you experience these issues again with a Dell laptop in the future that it will run at the speed you had hoped for. Dell

  • Rated 1 out of 5 stars

    No windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it would have run because it did not have windows installed in it so I had to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Not bad at all ... great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially got a Lenovo for my Dad (fathers day gift) for surfing the internet, online buys, Hulu/Netflix streaming and video calls... maybe I got a lemon example but the Lenovo was so slow, pretty useless and quite upsetting. Returned that and got this Dell which has the same CPU, memory ect... and what a world of difference. This entry machine surfs faster then my work station. Anyway, Dads happy with his new toy and the fathers day gift ended up being a success. Id recommend this to anyone looking for a basic PC that does everything you need it to do at a more then reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very very slow laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time and money buying it.I never starts up or opens the applications on time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than twenty day after purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest piece of junk I ever bought... didn't get to used.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Joer, We're sorry to hear that your new laptop is not performing the way that you hoped it would. Please take a moment to view the Dell Product Support page for your computer so you can troubleshoot any issues that you are having - http://dell.to/2uBnCA3. We hope these tips will help you get your computer up and running again soon. Dell

  • Rated 1 out of 5 stars

    Bought open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box there wasn't a charger and said there was got after market computer didnt like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned computer for another one mines was damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy a piece of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage lasted less than a month do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to slow Takes to long to access every day items like email and the internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed in this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed in this product and would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very slow

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is terrible slow and not recommend you to buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes up and was slow to load. Taking back. Terrible computer

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Scott1143, We're sorry to hear that your new Inspiron laptop was slow and was freezing up. We'd recommend that you view this article related to troubleshooting slowness on your device - http://dell.to/2tSulGV. We hope that your device will be up and running at the speed you had hoped for soon. Dell

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, gets more stuck than we can use. Will not recommended.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ehsan, Thanks for your recent Dell laptop purchase and for your review. We know it can be frustrating when a new device does not perform the way we hoped it would. Here are some tips to help with the freezing and lock-ups on your device:
      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
      You can read the full article here - http://dell.to/2tW5m33.
      We hope that these tips help you to get your computer up and running again soon. - Bryan Dell

  • Rated 1 out of 5 stars

    Don't buy this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop in the galaxy I had lost my information

    No, I would not recommend this to a friend