Customer Ratings & Reviews
- Model:
- I3567-3629BLK-PUS
- SKU:
- 5835851
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the Inspiron 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage. Many users also appreciate its gaming capabilities and lightweight design. However, some users have expressed concerns about the touchpad's functionality, Windows 10's confusing interface, limited battery life, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touchpad
You Get What You Pay For
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy WiFi range Mouse is terrible. Clicks of things you are trying to scroll over.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Johnf, We're sorry to hear that you are unhappy with several of the features of your new Inspiron laptop. We'd recommend that you read this Dell Support article related to connectivity issues - http://dell.to/2uo9kVb. Here's a support article related to the concerns you are having with the touchpad on your device - http://dell.to/2uAiIWe. We hope that these troubleshooting tips will help you get your new device into the condition you were hoping for.
Horrible laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I don’t know where to start. When I first got the laptop it was fairly decent. I got it for school. Not even a week after I got it. It was slow and was freezing constantly. So I took it to the geek squad. After I got it back from them that night, it started restarting itself over and over again. So I went back and got something different. The moral of the story Is this laptop sucks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@TheGuy - Thanks for your recent Dell laptop purchase and for your review. It's unfortunate to hear about the problems that you have had with your new device recently. Here are some steps we'd suggest that you try if you continue to experience slowness on your device:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1) Open the Programs and Features application in Control Panel. 2) Scan the list of applications installed for ones that you no longer use. 3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
You can read the full article here - http://dell.to/2tSulGV.
If you are still experiencing freezes and lock-ups on your computer here is what we'd recommend:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
Here's a link to the full article - http://dell.to/2tW5m33.
We hope that these tips help your device perform the way you had hoped it would. - Bryan
- Cons mentioned:Freezing
Worthless as a PC. Makes an expensive paperweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a week ago. Since then I have had it freeze up at least three times a day where I have to do a "hard crash" and then reboot to get it to function. Today--it took over five hours and three factory restores to even get it to boot up and now it takes 10 minutes to boot up and over a minute for web pages to load. The only way I would recommend this to a friend would be if I no longer valued that friendship.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .12stringer, We're sorry to hear about the troubles that you're having with your new Inspiron laptop. If you have a chance please run a Diagnostic Test and a Driver Test on your device from the following Dell support page - http://dell.to/2uNMWBK. Please take a moment to read the following Dell Support article related to computer slowness - http://dell.to/2tSulGV. I hope that some of these tips will help your device perform the way you had intended it to.
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money or spend a little more on something actually worth your time. Right out of the box this computer is god awful slow. The boot time is about 3 minutes until you actually get logged in and all of the background programs running like your antivirus. There are no indicator lights for anything except for power and caps lock. No loading lights, no num lock light, etc. For the money spent on this I expected better than my laptop which is 5 years old with a much older processor and less RAM but even that is MUCH quicker and can multi task without any hesitation.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .TRay, Thanks for your recent Inspiron purchase and we're sorry to hear that it's not performing as well as you had hoped. Here's a link to your device's Diagnostic and Driver test page in case anything else needs to be updated on your device - http://dell.to/2uNMWBK. Here's a Dell Support article related to slowness on your device if you'd like to try to troubleshoot the issue - http://dell.to/2tSulGV. We hope that you are able to get your device running at the speed you'd like it to soon.
- Pros mentioned:Price
Slow Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read all the good and bad reviews for this laptop. Many says it's fast, some says slow, well, I believe the "some" people. This computer is slow. better spend a bit more and get a faster one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Waltzy, We're sorry to hear this laptop is not performing at the speed that you'd like it to. We'd recommend that you read the following Dell Support article related to computer slowness - http://dell.to/2tSulGV. All Dell devices running Windows 10 also come with the Dell Support Assist app which you can run in order to ensure that you have the most up to date software and drivers on your device. We hope that these tips help speed up your device to your satisfaction.
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price point was good, I need this for working at home and most of the reviews were favorable. Out of the box, everything seemed fine but I had nothing but problems with this. 1. I started to set-up the computer around 9:30 PM, and was still up at 5:00 AM trying to get everything updated. The computer would restart after updating, and somehow it would find another update that would take forever. 2. SLOW does not even begin to describe this computer. I thought if I removed some of the unwanted & excess applications that I could speed it up a little bit..don't know if this would have worked or not because after the computer finally got done doing all of the updating, I couldn't get anything to respond. 3. From sleeping mode, it took 3 minutes to get logged in and finally at the Windows desktop home. 4. Took another 2 minutes to open Internet Explorer, but it was unresponsive when it did finally open. 5. The lag on this computer was painful, by seconds. Nothing I typed showed up quickly- and that's if it did at all. I took the computer back less than 24 hours later.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@ml2013, Thanks for your recent Dell laptop purchase. We're sorry to hear that you're experiencing issues with it. Hopefully, these steps will help you with speeding up your device:
Delete temporary files and directories
1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
4. Repeat for each application you want to uninstall.
5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
6. Empty the Recycle Bin.
If you continue to experience lock-ups and freezes on your device we'd suggest:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
We hope these tips help you to get your computer running the way you intended it to.
Worst Laptop Ever Bought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IT professional and really just needed a super cheap laptop nothing fancy. I never would have realized this is the slowest computer ever devised by man. Windows 10 is filled with so many bugs. Disk is always running at 100% on this computer no matter what you do. This is one of the slowest processors out there. It takes minutes just to open a blank excel file. It takes even longer to open the internet. This is right out of box too. I added nothing. I simply turned it on. Worst experience ever. Do not buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear BrianR, Thanks for your recent laptop purchase. We're sorry to hear that your device is not running the way that you hoped it would. We would recommend that you visit our Diagnostic Test and Driver page for your device to make sure that additional updates are not needed in order for your device to run at its intended speed. You can view your device tests by visiting - http://dell.to/2uNMWBK. Please also take a moment to read this Dell Support article related to computer slowness - http://dell.to/2tSulGV. We hope that your device will be running to meet your needs soon.
Run Away From This Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest computer I have ever had, slower than the 8 year old HP which I was replacing because it was slow. I called Dell who did some tests and then told me I had to send it back for repairs using FedEx Ground. FedEx had my computer for 10 days, I had it for 9. I got it back a few hours ago and it is NOT repaired, the same thing is happening again. I called Dell and was told it was out of warranty because I had it for more than 30 days. I lost it at this point because I had just purchased it 20 days ago. Dell told me it was purchased on 6/22. Apparently Best Buy is responsible for updating the sold date on computers to reset the warranty and they never did. After demanding my money back for this piece of junk, they told me they would exchange it ,not for the refurbished computer per policy, but for a brand new one. I do not have high hopes that the new one will be any better but I do know I will never buy another Dell product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Janila, Thanks for your recent laptop purchase and we're sorry that you had trouble with Dell's support team and your laptop repair. It's unfortunate that your laptop is not performing as fast as you'd like it to. If you have a moment please read our device slowness troubleshooting article - http://dell.to/2tSulGV. We hope that your new laptop performs at the speed that you were hoping for.
great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy the purchase. I like the way it navigates and the response time on the internet. The screen quality is good for movies. The keyboard is excellent.
I would recommend this to a friendVery Fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, its faster than my old i7 Asus laptop, I git this for my wife but I'll defiantly get one for myself. 100% recommended
I would recommend this to a friendAll the bad reviews are true
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Froze out of box. Installed fix utility spent 2 hours with dell support. No need to have this grief on first day. Don't tell me to read articles. It's going back.
No, I would not recommend this to a friendGet this if you want to be aggravated.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been nothing but problems since i unboxed it. First I downloaded all the recommended software and it was EXTREMELY SLOW. After troubleshooting for 2 days online I finally un installed McAfee and now the speed is close to normal. It updates EVERY 2 DAYS, and the updates take at least an hour every time! For the past week it has not been charging when I plug it in. I am currently 8% plugged in not charging...I hope to find my receipt so I can take it back to Best Buy and figure something out. I will NEVER buy a Dell again. My Acers always lasted at least 2 years before having ANY of these problems. I have had this laptop about a month...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear WacoDae, We're sorry to hear about all of the issues that you're having with your new Dell laptop. We know it can be frustrating when something that's new isn't working the way that it should. Please be assured that all Dell devices running Windows 10 come with Dell Support Assist which can help you make sure that your software and drivers are all up to date. We'd recommend that you read this article related to slowness on your device - http://dell.to/2tSulGV. If you are looking for ways to enhance the battery performance on your device we'd recommend that you read this - http://dell.to/2vfXWf4. Lastly, if you feel like the issues that you are having with your laptop cannot be resolved you can view the terms of Dell's One Year Limited Warranty here - http://dell.to/2tNsVOs.
Dell Inspiron 15 3000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im extremely angry about this laptop. I was busy and didnt get a chance to really use it until after the 15 day return policy was up, or I would have returned it. Its impossible to do anything on. The mouse pointer bounces around causing you to click on the wrong things repetetively, the idea of buttons being a part of the touchpad is a horrible idea, especially if you are use to a laptop that has separate actual buttons. Im constantly accidentally deleting things, moving files, and creating duplicate files everytime I use it. Its so aggravating Im ready to toss this laptop out the window. It just adds a huge amount of stress to my already stressed out life. Ive been using computers for 34 years, so Im not illiterate. This one was a complete waste of money. I would almost pay someone to take it away. Ive listed it on craigslist and no one wants it!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Pinkpollution - We're sorry to hear that you're having trouble with the touchpad on your new Dell laptop. We'd recommend that you read the following troubleshooting article related to touchpad issues and usage - http://dell.to/2tqmS02. We hope these tips will help your touchpad work the way you intended it to.
The absolute worst laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst laptop I have ever purchased... Simply booting the computer takes 5 minutes +, yes I timed it... Loading a website? Forget about it, you can't even log in once the computer has booted up. It just brings you to a black screen. Waited 4 hours for all the updates when you first turn on the computer and haven't even had the chance to try it out. Bought it last night, did the updates, came home to try to use it to no success. It will be going back tomorrow.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- sb4894, we're sorry to hear about the issues that you're having with your new laptop. Please take a moment to read the following support article related to slowness on your laptop - http://dell.to/2tSulGV. We hope that some of these tips will help get your laptop running at the speed you intended it to.
Slowest Laptop Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the slowest laptop I have ever owned, and I've owned several. You really do pay for what you get. I regret not spending a little more for a better model. Very frustrating to use even for basic web browsing, which is really all I bought it for. The last $300 laptop I purchased was a Toshiba and it worked much better than this one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Sfninja, We're sorry to hear that your recent laptop purchase is not performing the way you'd like it to. Please take a moment to read the following article related to slowness on your device - http://dell.to/2tSulGV. We hope these tips will help to get your computer performing at the speed you were hoping for.
Didn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop for 2 weeks and the screen went out. I don't know if I got a bad apple or what, but based on my experience, I would not purchase this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .@Katie, We're sorry to hear about the issues with your Inspiron laptop monitor after just two weeks of using it. Please be assured that Dell does offer a One Year Limited Warranty on its devices. You can view the full terms of our Warranty here - http://dell.to/2tNsVOs. If you'd like to discuss your concerns with a member of Dell's Support Team you can reach out to them here - http://dell.to/2sH7Qlm. We hope you're able to resolve your issue quickly and get back to using your laptop the way you intended.
Worst computer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.idk if its because i just got a bad computer but this computer is the worst computer in the world upon getting it it was extremly slow and i just thought that i had to downlaod the updates and get everything up to date and 1 day into everything and the computer wont even start up a video because of how slow it is,i bought this computer because it was on sale,worst purchase ever do not buy this
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Johan - We're sorry to hear that you are experiencing slowness on your new computer. We're glad to see that you were able to download the latest updates to your computer to make sure that everything is up to date. We understand that having a slow device is not what you were hoping for when you made your purchase. We'd recommend that you read this troubleshooting article related to slowness with your device - http://dell.to/2tSulGV. We hope that these tips will help you with the speed of your device.
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop for 5 days. There was an automatic update that caused the OS to crash. I was only able to use it 3 times before that happened.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .- Nornor, We're sorry to hear about your system crash not even a week into having your new computer. We'd suggest that you follow these steps to help get your computer started again:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
For the full troubleshooting article please click here - http://dell.to/2u98Cct.
We hope these steps will help you get your device running the way you intended it to. - Bryan