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Customer reviews

Rating 4.2 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Inspiron 15.6" Laptop, often describing it as a great laptop for the price. Many customers also mention its suitability for schoolwork and basic tasks, with comments like "It served its purpose" and "Perfectly suited for my needs." While some customers appreciate its lightweight design and ample storage, a few express frustration with the lack of a CD/DVD drive and the challenges of adjusting to Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 512 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy ease of setup and use. Extra home pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lap top for students and new computer users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For use by my office manager and she has had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Lap Top for Quick books

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this lap top simple and easy to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my daughter proyects!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EQUIPMENT FOR MY DAUGHTER. Light and practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and support from Geek Squad was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was really above & beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected. No problems setting up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my child and he loved it. I myself wouldn’t use it but it’s a good start for a beginner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop for experienced user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't meet all my expectations. Wish it loaded faster on start up, if possible. Do like the screen size.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      moonchild,

      Thanks for your review. We're sorry that your computer is not starting up as fast as you'd like it to. One thing we'd recommend is limiting the number of programs that launch at startup:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these steps help your computer to load faster.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased open boxes before and been pleased. My son was not comfortable with an open box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop only lasted for a little over 2 years before the hard drive died

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    On second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had graphic issues and noisy drive. Second one is better, but drive is noisy occasionally

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Skip,

      Thanks for your review. We're sorry that your computer is louder than you had hoped it would be. If you have questions about your computer you can always check our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Poor quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple of these for travel computers for work use...they just don’t last. The device itself is poorly constructed, and they have both had multiple hardware failures. Sure, they are covered under mail-in warranty, but that means three weeks without a computer while it is repaired. Save your money and buy a nicer quality machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its good for first year college student

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for son first year in college he always had problem with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop I bought. This computer does everything I need it for.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      CO4L,

      Thanks for your review. We're happy to hear that your new laptop is meeting your needs. We'd recommend checking out our Product Support Page if you have questions about your computer: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Shutting Down - Sent in for Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer seemed to work fine for a month or so, then it just started shutting off by itself while working on it, happened about 4-6 times a day. I recently mailed in to Dell for service (no charge includes insurance under one year warranty). Will update, may change rating. This is my 5th Dell never a problem.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Pitchief,

      Thanks for your review. We're sorry that your computer is not operating the way you hoped it would. We hope that Dell's Service Team will be able to repair your computer for you. If you have additional questions about your computer you can always check our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    No frills basic laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills basic laptop. Can’t expect too much for this price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok the laptop is only for work used and it's to big to carry around.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Daymion,

      We're glad that for the most part your new computer is working well for you. We'd recommend checking out our Product Support Page if you have any questions: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a laptop. Nothing special about it. Does what I need it to do.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello lynyrd,

      Thanks for your review. We're glad that your computer is working well for you. If you have questions about your computer you can visit our Product Support Page here: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell