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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Inspiron 15.6" Laptop, often describing it as a great laptop for the price. Many customers also mention its suitability for schoolwork and basic tasks, with comments like "It served its purpose" and "Perfectly suited for my needs." While some customers appreciate its lightweight design and ample storage, a few express frustration with the lack of a CD/DVD drive and the challenges of adjusting to Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 512 reviews
  • Rated 4 out of 5 stars

    Okay so far

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no disc drive so I returned to the store to purchase one as originally the floor model had the outline of one. The store manager was nice enough to give me one free since the floor model had the outline of a disc drive but it turned out it was not a drive. I haven’t used it much but I do keep getting erroneous pop up errors which I have not been able to resolve.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Would definitely like it to work faster but it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does ever function I need. Perfect for inter webs searching, documents and space to save files. Battery life is perfect. Would recommend for people looking to have a computer as a back up or daily use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and this ticked off all the boxes. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I use it every day and I even consider buying another. It let's me use multiple programs at one time and I keep a USB 2 or 3 drive plugged in at all times to save my projects.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great little laptop for the price. Great for what I needed!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Should have opted for a higher processor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose the computer performs as billed, but I let the salesperson talk me into less power than I probably needed. The Intel i3 processor is frustratingly slow at just about everything I ask it to do. Takes forever to boot; programs open slowly; even the mouse is jerky whenever I have multiple apps open.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JeffM,

      Thanks for your review. We're sorry to hear that you're not happy with your new laptop. We'd recommend running the Windows Performance Troubleshooter to see if your computer can run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      If you'd like your computer to boot faster for you, you can limit the number of programs that launch at start up by following these steps:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Lastly, if you'd like to re-calibrate your trackpad, here are the steps to follow: Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      We hope that these tips help your computer to perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Get's the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop after returning an HP at a slightly less price point. It is for my son to do his homework, and play his video game, Roblox. So far we have no complaints. It doesn't lag the way the other one did. He can have multiple tabs open and get through his homework and research online just fine. The 8mb memory certainly works well with his video games also.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for me preteen for school, more storage than needed, happy

    I would recommend this to a friend
  • Pros mentioned:
    School

    Rated 4 out of 5 stars

    Great computer and cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop it just for school and works great I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop meets the needs for general internet surfing and email check. The i3 processor and memory installed is fine for this purpose but if need more speed would recommend i5 processor laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic no frills computer for a single purpose. We only use this for tracking finances. No web surfing or email. So far we have been pleased. It is slow but, speed isn’t a priority.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 year-old son for school. He needed something that could connect to printers and handle video courses as well as multiple tasks at the same time. He even does some video editing with it. He has been very happy with it so far as it performs every task he needs it to. I liked the price. Just wish it would've had a built in optical drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great product, huge storage, great price, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell computer is inspiron which makes it fast on the Internet, it has good memory capacity and works very well with my school work project requirements. A great buy for that price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, decent machine. I purchased it for my son

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ita great for the price,i think ita worth it. should get it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Its a good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid build. good for price. runs so far without any issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my teenage daughter needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great pc for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy user so far :))))) Got this with a fair price.

    I would recommend this to a friend
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