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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Inspiron 15.6" Laptop, often describing it as a great laptop for the price. Many customers also mention its suitability for schoolwork and basic tasks, with comments like "It served its purpose" and "Perfectly suited for my needs." While some customers appreciate its lightweight design and ample storage, a few express frustration with the lack of a CD/DVD drive and the challenges of adjusting to Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 512 reviews
  • Rated 5 out of 5 stars

    I love my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted a laptop.My desktop died, so I decided to try a laptop.My son set it up for me, and showed me how to get in and out of it. It is so convenient, and I love it. It exceeds my expectations. It does everything I need it to do. I have a wireless mouse cause I am old, and the touch didn't work for me, and I can control what I am writing. Have had no problems with this computer. I have always had good luck with Dell products .Only sorry I waited so long to get a laptop. It is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best budget computer so far!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computers, I’ve have two of them, is a shame there’s no more on stock, perfect for the kids on this pandemic times, no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny and the touch screen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Did well for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked for how well this laptop did for the price I paid for it. I was not disappointed. I was in a rush to buy a computer and I wasn’t looking to spend a lot on one. The computer performed well for what I needed it for at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is a good brand computer. I got this laptop, and it works well. However, I have to admit that I prefer desktop. This has the same specs, but I think the laptop is a bit slower. It's still a good computer, especially for college students. It's reliable and works consistently good.

    I would recommend this to a friend
  • Pros mentioned:
    School

    Rated 5 out of 5 stars

    Amazing deal great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer, works well for everyday needs and school work. I actually turn around and bought a 2nd 1. One for my wife and one for my daughter in college

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great bang for the buck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the money, not the fastest or best quality, but its a great price point laptop for internet surfing on the couch....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computers aren't for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop, runs fast, and does what I need it to. The only thing I dont like is that the battery is always dead. The batt lasts a while if its fully charged and i unplug it. But if i shut the computer off and dont use it for 4-7 days its dead. Also I needed to wait for a 4 hour update before i could use it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a one function unit for our shop' vehicle inspection computer. For its price and purpose, couldn't have added for more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this laptop. He does research for his boss, he watches a lot of youtube, he keeps all of his contacts in there. Great price and a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for social media and online shopping. The screen size is awesome, the computer is light weight and it is a reasonable price for the memory size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not terrible, for a windows machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Mac user, but due to circumstances beyond my control, I found myself without my MacBook Pro, and needing a computer. Grabbed this because the price was right and it had a decent amount of ram. It’s functioned well for me all things considered.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SANDOS,

      Thanks for your review and we're glad that your new computer is meeting your needs. We'd recommend checking out our Product Support Page if you have any additional questions: http://dell.to/2uBnCA3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    No cd/dvd drive

    Rated 5 out of 5 stars

    Great computer for a high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for any high school student, you won’t need anything else with this computer, the only thing that I would change is the hard Drive with an SSD

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a gaming powerhouse, but I don't game on PC; I use consoles, so this is perfect for me. Plenty of memory, both ROM and RAM, for everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 8GB of ram the price for this was very good. Of course the computer ran well and was fast enough for almost any work except for maybe video editing. This is a very good buy for those who like to have a lot of tabs open in their browser.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent replacement for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a laptop at 6 PM at night. Best Buy to the rescue. Great price, plenty of speed for general use, and was ready for pick up in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. Not expensive and used for school work. Never any problems. Highly recommend this laptop.❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hey now that’s nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I caught your attention what a great product and an affordable cost everything and anything I need to do this computer has been able to handle

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect much since I was only using this laptop do surf the internet and doing my taxes with turbo tax every year. But sadly the speed is so slow it’s dissaponting when web pages don’t load. It sometimes take 10sec or more to load a web page, then you scroll down and the web page turns blank and you have to wait for images and text to load. I also found that sometimes I’ll type text in the address bar and nothing gets typed and you wait a few seconds and it will finally pop up. This is how it’s worked from opening it up I have not downloaded any apps or programs that would slow it down. My phone and other devices load faster using the same exact WiFi

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Solouno,

      Thanks for your review and we're sorry to hear that your computer is performing slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are tips that can help your computer run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      If you have not already run the Dell Support Assist App you should run this in order to make sure that all of your drivers and software are up to date on your computer.

      We hope these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

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