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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Inspiron 15.6" Laptop, often describing it as a great laptop for the price. Many customers also mention its suitability for schoolwork and basic tasks, with comments like "It served its purpose" and "Perfectly suited for my needs." While some customers appreciate its lightweight design and ample storage, a few express frustration with the lack of a CD/DVD drive and the challenges of adjusting to Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 512 reviews
  • Pros mentioned:
    School

    Rated 5 out of 5 stars

    Purchased this for my daughter and she loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter and she just loves it! She does all of her school work on it and is able to complete assignment where ever sh is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, this computer has been satisfactory.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand that deleting the built in dvd/cd player allows for a smaller laptop, it is an inconvenience to not have the option of a built in. The model I purchased clearly shows where a dvd/cd player would go. I was not happy when I discovered the absence of one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal and its a Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not its my first owned computer and well worth the price I didn't even realize it was a Dell till I opened the box. cool lol

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    High school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouth this for my 9th grader to use for school, she loves it and uses it all the time. No memory issues or signs of it slowing down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dell product as always! Can't bet a Dell! Easily does everything I need for my small business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tough time getting it set up with the geek squad, for some reason they couldn’t download office. Even after paying the geek quad to get it ready we had to come home and download updates or something. The computer works fine and my daughter uses it at school.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for great laptop thanks Best Buy for your service

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    i3.... the equivalent of a "netbook"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, so don't expect much from an i3. My other, similar in style notebook is an i7, and still lags. Get an SSD to speed things up, but really, only good enough for online shopping and a movie here and there.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello jgms,

      We appreciate your feedback. If you'd like to see if there are ways to speed up your computer you can follow these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of memory. Works great. Just wish the keyboard had a backlight for working in dark areas

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, and for the money, it's a great find. Computer is fast enough for browsing, basic tasks, and some neflix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just on sale in time for when I needed a good laptop so I can do photo editing and other daily things. About 2 years and hasn't disappointed me. I love it. Long battery life and was able to read all the cards from my camera and also wirelessly connect to my smart TV and display Netflix and everything else. I've had many laptops and a deal too good to be true and they all broke down on me but so far this has been awesome to me.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very very good. Very easy to use. Lightweight and it works perfectly when it comes to my school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school and I love it! The quality is great, as is the screen/image quality. I am not a tech expert, but for school work, browsing, streaming, and lots of Photoshop editing this is a great option for me!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an awesome, unique, light weight laptop. I bought it for my sister to work from home and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice old school laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a non-touch 15.6" screen DELL. I stripped off as much as I could turning it into a simple game system. This does the job; I have emulators playing the early Zork adventure games, Dungeon Master (1987), and the Pogo game site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lap top for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was approx. 6 years old. So really out dated and slow. I'm very happy with my new Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell has plenty of speed, 1 tb of storage and beautiful screen resolution. Great value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good for basic use like using word or browsing the internet. The processor is a bit slow so you have to wait a couple of seconds when browsing different web pages.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lisas731,

      Thanks for your feedback. If you'd like to see if your computer can perform faster, you can run the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lightweight and a good pc for basic uses. Not a gamer so no need for an extremely strong system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop at a great price. Love it! Can't believe I found one with the specs I was looking for.

    I would recommend this to a friend
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