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Customer Ratings & Reviews

Your price for this item is $679.99

Customer reviews

Rating 3.9 out of 5 stars with 13 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers consistently note the Inspiron 15.6" Laptop's fair price and fast performance. Many reviewers mention that it is a good laptop for the price. Others are impressed with how quickly it loads websites.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Solid performing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine loads websites fast! Some pics load slower than some, but not frustratingly so. Give me an SSD over a disc hard drive anytime. Also, this laptop does not weigh a lot. Great machine overall. I have been using PCs and laptops for over 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Fair price
    Cons mentioned:
    Below expectations

    Rated 3 out of 5 stars

    OK Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as nice a machine as advertised. should have been priced better. Price was OK, performance has been OK. Not up to usual Best Buy standards. Delivery on-time.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      TimCMD,

      We're glad that your new computer is working OK for you for the most part. We'd recommend checking out our Product Support Page if you have additional questions: https://dell.to/2MqIRPg.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Fair price, Screen resolution

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money...Fast and the screen resolution is good...Its perfect for what I need it for!

    I would recommend this to a friend
  • Pros mentioned:
    Fair price, Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, plenty fast for home use, nice color on display. good laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Improved sound

    Rated 5 out of 5 stars

    Great for meetings, browsing, streaming video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. I noticed an immediate improvement in sound and video quality on live streaming meetings compared to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, fast and perfect for my college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my college student and it is perfect for completing her work and taking to class. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Improved sound

    Rated 1 out of 5 stars

    Quit opening after less than 60 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say the least I am quite disappointed with this purchase. I have always trusted the Dell brand, I loved the quality, and ease of set up. I will have to wait to see if they handle the problem or try to blame it on something I did or didn't do. Lets jut see if they honor their warranty.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Vryunhpy,

      Thanks for your review and we're sorry to hear that you're not fully satisfied with your new computer. Here are the terms of Dell's One Year Limited Warranty for your review: http://dell.to/2tNsVOs.

      If you have technical questions about your computer you can check our Product Support Page here: https://dell.to/2MqIRPg.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    User friendly

    Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and doing what I had hoped for when purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Works well. Would recommend to others.

    I would recommend this to a friend
  • Cons mentioned:
    Faded colors

    Rated 2 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen colors and quality are pretty poor. Very faded colors and poor contrast. Seems impossible to fix by adjusting settings.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      User01,

      Thanks for your review and we're sorry that the monitor on your new laptop is not what you hoped it would be. We'd recommend reading the following article to see if it helps you adjust some of the settings for a clearer picture on your monitor: https://dell.to/2CLF6yC.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    great computer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot, very fast and great memory, i buy this one for my sister and she enjoy it a lot

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Bad Open Box Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really Dells fault, but Best Buy delivered an open box laptop with a cracked body and labeled it as excellent condition. Seems like the previous owner dropped the laptop or damaged it somehow.. Returned instantly and got the MSI modern 15.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Burlapse,

      We're sorry to hear about your open box purchase experience. We hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    A good laptop and the delevery was on time and fas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and the delivery service was excelent.

    I would recommend this to a friend
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