Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the price, touch screen, and ease of use of the Inspiron 15.6" Touch-Screen Laptop. They appreciate the good value for the features included, enjoy using the touch screen feature, and find the laptop easy to use and navigate. However, customers are negative about the storage space, battery life, and Windows 10 operating system. They feel the storage is insufficient, the battery drains quickly, and Windows 10 requires a learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 944 reviews
  • Rated 4 out of 5 stars

    Windows products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the computer size. He is having trouble with the Windows accessories. Not sure if it is included or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for HS student first computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good computer at a very reasonable price, with great support and everything a high school student needs to continue their educational journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the keyboard, size, and speed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these for my 17 and 19 year old for Christmas. They are still very happy with them. I am going to purchase one for myself now!

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 2 out of 5 stars

    Unactivated Version of Windows

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works okay. Came with an unactivated version of Windows 10. Been living with it for a few years and haven't used the computer much because of it. Thinking about biting the bullet and buying Windows for it, but should not have to do that in order to make it workable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it was was the right choice for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason it doesn't get more stars are really personal preference issues. It's a bit more bulky than I would have liked. I ordered it with the assitance of an great employee, but without seeing it first in the store. Would have liked something a bit lighter in build. Also the speakers are lacking so I have to connect it to my UE Boom or my beats for Zoom conferences and music.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      CynMarie,

      Thanks for your review. We're sorry to hear that your computer is not everything that you hoped it would be. Please keep checking our Product Support Page to see if there are any driver updates for the sound on your computer: https://dell.to/2rlFsde.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Good product at a good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having always owned Hp products I am finding my Dell laptop to be a great product and great value for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for our grandson

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer checks all the blocks for our grandson to use for all his school homework. It was a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 7 year old for Christmas. It’s pretty nice.No complaints so far. She does very basic things on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for my kid who needs it for school the hard drive is small but upgrades for it are cheap so not hard to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does everything I need it to do without issue. Even able to play games on it despite not being a gaming rig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for personal use and have ended up using it as my work at home computer. I am very pleased with product and performance

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Limited use so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good graphics. I like the touch screen. I’m still learning its features.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      NN210,

      Thanks for your review. We're happy to hear that you're enjoying your laptop so far. If you have any questions about your laptop we'd recommend checking out our Product Support Page here: https://dell.to/2m18eN8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Light weight and Simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed basic laptop to have a portable bookkeeping system. It is light weight and just a simple machine with no unneeded bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer. Excellent service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is easy to do business with. Friendly and efficient. And they offer excellent tech support for computers. Who could ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop after buying an overpriced one from a different store. It has a bright touchscreen and great for my little projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for beginners

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Bought it for my girlfriend for Christmas and she loves. She uses it for business purposes such as applications and researching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in-law. All she does is play a few games and go on YouTube and it works great for her. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient service. I was there less than ten minutes and got exactly what I wanted. No sales pressure or pushing additional products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for my in-laws

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid computer that I setup for my inlaws. Has everything that they need with a nice large screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the touchscreen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft edge that came installed was way too slow to load so downloaded Google Chrome and it works fine now

    I would recommend this to a friend