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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $854.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Inspiron 15.6" Touch-Screen Laptop for its fast processor and memory combination, which makes it suitable for various tasks. The touch screen feature and lighted keyboard are also well-received. While some customers appreciate the good quality at a reasonable price, others find the graphics and processor satisfactory for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need in a laptop. It’s a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need on it to use in a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working great and exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop Quality is good and Price is competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s simply good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I am using Dell. It’s good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife is using her lap top every night. it is close to what she has at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top, easy to use and set up my wife loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gr8t laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t laptop no complain, gr8t deal always at besybuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little computer.....does everything that need

    I would recommend this to a friend
  • Cons mentioned:
    Color quality

    Rated 1 out of 5 stars

    Screen was junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer ever for the money. Viewing angle was terrible. Color was washed out. Dell can do better. Returned it after 3 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with touch-screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron is a pretty good machine and has working fine until recently - when the problem started with operating the cursor with the touch screen!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fan is loud - terrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is going back... The battery only lasts 2 hours max and the fan runs constantly and loudly. It does start quickly with the SSD and I have no problems using it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Laurie,

      We're sorry to hear about your computer's battery life not lasting as long as you'd like it to. We'd recommend the following tips to try to extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you'd like to reduce the fan noise on your computer you can try to update the BIOS on your computer: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Slow and Screen is Dull

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I hadn't bought this thing. Its slow and the screen is dull. Should've stuck with an ASUS.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mlemmond0714,

      Thanks for your review. We're sorry that your new laptop is performing slower than you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer goes everywhere with me. It has lasted 5 years of slamming it around and works just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding right out of the box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the first review had to be by an Asus employee. I just got my Dell set up and it is a screamer - and the screen is bright and sharp. If your review was for real, exercise your warranty rights ASAP! I will use this for a few days and if anything is wrong, I will revise the review. Dell has always been a good brand for me, so I would be surprised if I needed to do so.

    I would recommend this to a friend
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