Customer Ratings & Reviews
- Model:
- i7500-5333SLV-PUS
- SKU:
- 6409065
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the positive aspects of the Inspiron 15 7000 2-in-1 laptop, such as its responsive touch screen, user-friendly interface, and affordable price point. Many users also appreciate its lightweight design, solid performance, and the versatility of its 2-in-1 form factor. On the downside, some users have expressed concerns about the laptop's camera quality, limited battery life, and lack of sufficient ports. Additionally, a few users have encountered issues with the microphone and fingerprint scanner.
This summary was generated by AI based on customer reviews.
Frozen lab top
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this. It worked fine for about a week then all of a sudden it stopped. Don’t know what happen. Even when we returned it the sales person couldn’t figure out why it just stopped.
No, I would not recommend this to a friendtook forever to open this page.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This project has been going on since July 27. You have taken back 2 computers that were lemons, per the Geek Squad. The last 2 had to be ordered and each one took a week the trhe Squad had to transfer our data. More time. Now we picked up this Dell and it takes forever to open anything up. Mail takes about a minute to open then 20 seconds to open a piece of mail. Sometimes it just says that it can't connect to that item, then you try again and it works. Also, it will not accept our wireless Epson printer, even after several tries. This should be worth more than 25 pts. Ha Ha.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We're sorry to hear about the issues that you're having with your computer so far. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
You can also check here to see if there are any drivers or software on your computer that need to be updated: https://dell.to/3gMyl1H.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Microphone issue
Camera is good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..They can't hear me when I use zoom meeting .Everything is fine when I did unmute, check and test microphone, but still they can't hear me.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BiBi,
Thanks for your review and we're sorry to hear about the microphone issues that you are having with your new laptop. Dell recently released a RealTek High Definition Audio Driver update that should help with the microphone issues that you're experiencing: https://dell.to/3gMyl1H.
Best,
Bryan
1-800-624-9896
Ummm....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was a little too quirky and sensitive. I deleted several emails while using this device. I am not a fan of this computer. I returned it.
No, I would not recommend this to a friend"Excellent Condition" was not excellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in what was told be open box but excellent condition. When it arrived it worked well and showed no problems, but 16 days after the arrival, while I was using the laptop the screen started to flicker slowly at first then rapidly before turning black. Started working again after an hour or so, but this definitely shows that the laptop isn't going to last long.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .John,
We're sorry to hear about the flickering on your screen. Here's an article with some tips that may help with this issue: https://dell.to/3dvnuYX.
Best,
Bryan
1-800-624-9896
Opened box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box and a week later the screen just went black for out of nowhere. It was great until that happened.
I would recommend this to a friendThe laptop I got which contain serious problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this laptop 1)the bettry only allow me to use until 50% and then the computer shut down then I have to plug in AC adapter and wait for 10 minutes the computer get normal.Anyway just used in 2 days and I have lots of school research work to do.Im very disappointed. It's total waste money and time.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Yang,
We're sorry to hear about the battery issues that you've had with your computer so far. We'd always recommend fully charging your laptop when you receive it before you start to use it. If you are still having issues with your battery you can follow these tips to help extend your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Not worth the purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the purchase. Battery life is pitifully short and very unreliable.
No, I would not recommend this to a friend Stay away from Bestbuy West Hartford !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy open box was complete junk. They sold it w no charger or box and charged a high price. Then the screen started flickering and I had to return it even though they insisted it was satisfactory condition. The manager was a complete jack and the tech associate provided absolutely no useful info. It’s the store in West Hartford, Connecticut. Stay away from their at all costs.
No, I would not recommend this to a friendMicorphone doens't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone doesn't work. It continually drops out. It's very disappointing, and Best Buy won't replace it because I purchased it more than 15 days ago. I have to contact Dell directly for a replacement. I have the warranty that Dell includes with the purchase. I hope they honor the warranty, but the microphone should have worked, and it doesn't.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Valued Customer,
We're sorry to hear about the microphone issues that you're having with your new computer. Dell recently released a RealTek High Definition Audio Driver update for your system which you can find here: https://dell.to/3gMyl1H. We hope that this helps solve the microphone issues that you've been experiencing.
Best,
Bryan
1-800-624-9896
Takes forever to start and shuts down randomly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for only a month and already got the blue screen of death. It shuts down randomly and freezes a lot but when I talk to Dell support they said nothing was wrong it from all the tests....how can nothing be wrong? It’s not reliable for college. This was a mistake I got convinced to get my first Dell laptop. I am so sad.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Paige,
Thanks for your review and we're sorry to hear about the performance issues that you've had so far. Here's how you can diagnose the cause of your Blue Screen Errors:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/3gMyl1H.
You can read the full article here - http://dell.to/2u98Cct.
If you'd like to see why your computer is freezing you can follow these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
Great laptop for young 18-29 young adults
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I purchased this laptop - keyboard is too light. Cannot see the keys at night.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Sandra8,
Thanks for your review and we're sorry that the backlit function on your keyboard is affecting your usage. Here is an article with the steps to adjust or turn off the backlit function on your keyboard: https://dell.to/3bOZUV2.
Best,
Bryan
1-800-624-9896
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with purchase. It's basic and Dell Support is not supportive
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .dmc1,
Thanks for your review and we're sorry that your computer is not performing as well as you hoped it would. If there are questions that you'd like to find out answers to you can check our Product Support Page here: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
Not happy with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning the laptop. I could not get the volume to work on a specific program. Then one day it wouldn't turn back on. Wasn't happy with the return process and the way I was treated by the manager Carrie.
No, I would not recommend this to a friendquit after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my daughter for college. The microphone quit first. Then the camera. And now, the screen went dark. We bought it August 8th and it is now September 14th. She is currently at college with no working computer.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Brandy,
We're sorry to hear about the issues that your daughter has been having with her new computer. There is a new RealTek High Definition Audio Driver that Dell released for this computer that should fix the microphone issues that you are experiencing: https://dell.to/3gMyl1H.
You can also reach out to Dell's Technical Support Team for additional assistance: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
never buy used item again.. waste of time n money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this used item in good condition to save some money but returned the next day as it was not turning on for the first time but after turning on the screen started blinking.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer already wont turn on and when it does it cuts off by itself. I'm bringing it back today. Very bad experience although the customer service was good when I purchased the computer.
No, I would not recommend this to a friendLook elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor camera, couldn't save any settings, battery got depleted even if you weren't doing anything, awful speakers, low wifi range. Geek Squad took a look at it and they told me to get a new one...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Alejo,
We're sorry that your new computer is not working as well as you hoped it would. We'd recommend the following tips to help extend the life of your computer's battery:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/39mAOwP.
Best,
Bryan
1-800-624-9896
Had to return it in less than a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return. It would freeze up and then restart. A total of 19 times in one week. No matter if I was using Microsoft Word, surfing the web etc. Maybe some sort of defect in the one I purchased.
No, I would not recommend this to a friendPoor sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this computer. Purchased it a month and a half ago. Continuously have had issues with the microphone working and speakers make a horrific static sound.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ughh,
We're sorry that you've been having audio issues with your new computer. Dell recently released a RealTek High Definition Audio Driver update for your computer that you can find here: https://dell.to/3gMyl1H.
If you need any additional assistance you can reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896