Customer Ratings & Reviews

I made a switch back to Dell and bought this laptop when my previous laptop (an ASUS) died after having it about four years. That's not long enough for a laptop I had spent around $1,500 on. I had an older Dell Inspiron before that which lasted a lot longer, so I decided to go with Dell again. This Dell is mostly fine, but I have one pretty big complaint. I'm a transcripionist, and one of the main things I use this laptop for is my work. I use Bluetooth headphones while I work. The headphones I have are a great pair that I've been using for a while and had zero problems with before switching to this Dell. For some reason, with this Dell, they frequently drop the Bluetooth connection, which I'm only able to resolve by turning the headphones off and back on. It's a pretty big point of frustration for me, and I know it's not the headphones' fault because they worked great with my other laptop. This laptop is also a little slower than my ASUS was despite having slightly higher specs on paper and, of course, being newer. It's not enough to be a problem, though. Other than those points, this laptop has been serving me fine. I've had it for about five months. I don't see any hints of blue hue in the "midnight blue" laptop color, by the way. It just looks like a regular dark gray/almost-black laptop.

It's a very good laptop, the pen also works okay. However was not able to connect my portable monitor via USB c as it was not display out.

The laptop itself is great. Best buy not so much. I bought open box buy of this. Didnt include a charger but was not listed as missing. Manager gave be a small discount on a charger. Well sent me over to geek squad and they saud 65 watt charger. Booting up its saying low power mode. I look on dell this takes a 100. I got a 100 at my cost 65 set to side. Next issue was reset by best buy and cover closed to sleep and it was flat dead. That is hard on batteries. Do a shutdown. Problem 3 the device was not runnig. Right. Refused updates odd behavior. So i did a full reset again. On boot up same weird issues like cannot find English language. Would not update just failed. Well as a 40 plus year tech myself i delved into it. I tested the components with a tool and all was fine. Ultimate the drive was corrupted. I had to wipe all the dell off. Then on a usb install i was getting failures and misisng components. I then downloaded the flash utility for bios ans flashed bios ans loaded factory defaults. I was then able to install windows and everything worked. Best conclusion is the drive had some kinda virus that corrupted windows ans corrupted the bios. I mean i got a good deal but honestly for what it took and havibg to buy multiple chargers and couple hours of intense technical resetting and reflash ultimately once again the open box really didnt save anything. Im finding a lot of open box at best buy that needs a lot more work than its worth for the small discount. Seems most people returning items are returning them for a reason. Unless you have advanced skills and want to spend some time you probably want to aboid open box that is supposedly A1 checked by their same geek squad thst cannot even lookup a laptop model and get the correct charger. No instead they simply did a reset closed to cover to sleep the machine so the battery was killed to 0 and up for sale. Not good enough best buy. I ran a computer cutom built systems in the windows 95 era and never gave a customer such a mess to clean up. Had it not been someone like myself willing to clean up your mess it would had to gone back again. Do better.

I run visual studio, sql and several other resource intensive software packages. this machine has stepped up to the plate and blew away my expectations. the flip / touch screen makes browsing and form completion a breeze.

VERY GOOD PRODUCT. WILL RECOMMEND TO USE IT. FAST AND EASY

So far so good. Does exactly what I need it to do, run multiple applications at once and has a decent battery life. The only minor item would be the heat coming from under the left side bottom of the computer where when charging cord is plugged in and charging.

Perfect computer for students in both college and high school. Enough memory and speed to make ease of use for anyone to pick up and complete all assignments. Good battery life for all day use.

This laptop's touch screen is perfect for our disabled son when he is doing his school work or watching videos. The screen flipping over for tablet mode is Great. Not to mention, it is FAST... I am kinda jealous! It is wonderful to see Dell putting out this level of product.

I use this laptop for my school, for work and entertainment. It's definitely the best option I could have chosen. It works very well and you can also use it as a tablet. It's very affordable. I definitely recommend it, and I recommend this store as well. Excellent service.

We bought this for our son as a graduation gift as he goes off to college in the fall. The laptop screen is beautiful, the speed is better than expected and he is very happy!

The Dell Inspiron is a solid, reliable laptop with a sleek design and great performance for everyday use. It has a nice display, a comfortable keyboard, and good battery life, perfect for work or school

I had to purchase a new laptop as Windows 10 will no longer be supported after Oct ‘25 so looked at this new PC. Great laptop with touch screen and pen. I need PC with storage and speed and this one is great.

I highly recommend this laptop. Due to the kind of work I do I need extensive RAM availability. Color is so beautiful and its very sleek in design.

This is a fantastic laptop for my needs. It has more than enough memory and speed for your usual browsing, watching movies, and the occasional video game. The clarity on some larger games isn't the best, but decent enough according to my nephew. Overall, very satisfied with my purchase!

This has awesome configuration with great silent keys. I love this computer and works very smooth and fast

I love the ability to switch from laptop to tablet mode and is my favorite laptop so far. I also like the pairing features for my phone. However, I do have some issues connecting wirelessly to my printer and it tends to get extremely hot if I use any kind of demanding application. Other than this I love the laptop.

I like that this Dell laptop is fast, has a very high resolution screen, and all the features. I purchased it on clearance so I received a good price. 32GB RAM is plenty, but it is integrated into the MB and cannot be increased.

The Dell Inspiron is a versatile lap top that can be both a gaming laptop and an everyday device. It is reasonably fast and should have sufficient RAM memory to accept any new updates to the Windows environment.

It is a good computer I got it used so I had to update and restart it and reset it. I love that fact i can fold it and just show the screen if need be or when i want to. the battery life is ok but make sure to bring the charger for longer days, it is really fast i do wish the screen was brighter and glare resistant.

The laptop is working great. It's what I wanted, a good processor and plenty of RAM. The battery last good enough for me. I could use it for a work day. But you could drain it if you are utilizing processor intensive programs.